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Help! Emails missing after iOS 7 upgrade

7 replies

JacqueslePeacock · 23/09/2013 12:59

I upgraded to iOS7 yesterday and today I can't find lots of my emails on the mail app. If I search in Inbox for an email from a particular person, it only brings up the last 5 mails from him, and I can't find any older ones. On the old mail app, I could choose "continue search on server" but that doesn't seem to be an option anymore. I urgently need some of these mails. Does anyone have a clue how to find them? Thank you so much!

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JacqueslePeacock · 23/09/2013 13:04

I'm on an ipad, by the way,not a phone (in case that makes a difference).

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Lomaamina · 23/09/2013 13:15

I'm in identical setup and it worked fine. Did you try going into the mailbox and waiting to see if it updates? Try searching by keyword.

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JacqueslePeacock · 23/09/2013 13:35

Yes, it says all updated. For example, I have well over 50 emails in my inbox from John Smith. Searching for Smith only brings up the last 5, but it says all updated. If I widen the search to include all mailboxes, I get the last 5 from inbox, plus a couple from saved messages dating from last year! I haven't tried searching by keyword yet, so I will give heat a go.

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JacqueslePeacock · 23/09/2013 13:35

Heat?? that

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Janek · 23/09/2013 13:52

I have an 'all mail' mailbox, which seems to include everything i've ever deleted, which is a bit weird, but would be useful in a situation like this. It also includes every mail i've written. It really is all mail.

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Lomaamina · 23/09/2013 13:58

Could you in the meantime use a browser to get at you emails?

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Janek · 23/09/2013 16:48

Oh yeah, that's the best idea. Do that Grin.

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