Damaged iphone and getting replacement

(4 Posts)
drcrab Sat 10-Nov-12 22:13:17

I paid £119 to the o2 shop after they ascertained they couldn't do anything about it. They posted a refurbished one back. iPhone 4 for an iPhone 4.

PagingDrFaggot Sat 10-Nov-12 22:11:44

Yes they do swap a damaged phone for a refurb one . I paid £129 when my iPhone 4 became a flotation device in the bath with DS angry. I just took the soggy knackered phone in and they relieved me of some cash then handed me a new phone .

DuffyMoon Sat 10-Nov-12 09:29:54

Bump

DuffyMoon Fri 09-Nov-12 17:53:24

Dd had hairspray in her bag which leaked into her phone... I have heard you can pay for refurbished replacement from apple store for about £150. Is that a given or is it only in certain cases? And do they replace like for like - 3 gs for 3GS etc

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