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My daughter is a bit of a quiet soul and has just started at Manchester Uni. She's coping with the course but is finding life so difficult in the halls that she's now talking of leaving. She's in a "flat" with three others and whilst the two boys are OK, the girl in the room next door is proving to be a nightmare. She has lots of friends over every night and the noise they make is totally unreasonable in my opinion. It's now 11pm and my daughter has just phoned. The noise from the next room is clearly audible even over the telephone and my daughter is in tears as she has an important presentation to give tomorrow. She says she's been unable to study and unable to sleep for days as the noise goes on into the early hours. She's complained to the halls of residence but they've done nothing. Any advice on how to handle this one?
Betelgeuse I'm afraid to say I would be surprised if an extension was granted due to claiming sleeplessness and noise in halls affected her work. It would probably need more than a log from her; I would expect her to be asked for independent evidence that the noise was a significant problem, otherwise lots of people would just be able to make this claim and get extensions. The best tack is to work on getting into different accommodation. The upside is that early pieces of work are not likely to be formally assessed and if they are will probably have a low weighting compared to later work, so if she doesn't do as well as hoped for it won't have much impact in the long run.
Has she tried phoning or emailing Nightline? They are a student run (national) helpline that give informal counselling as well as practical suggestions (which hospital has an A & E for example). I know they have one at Manchester Uni as DS1 volunteered there and eventually trained others as volunteers. www.nightline.man.ac.uk
Might be good as it's informal and won't involve going to the formal Uni counselling services.