Graze - contact number?

(12 Posts)
minimoonumbertwo Wed 27-Jan-10 13:17:35

Does anyone have a contact number for the Graze box people? I started getting deliveries of the yummy boxes a few weeks ago but need to change some details on my account and the relevant page on the website has been crashing for about a week now.

Does anyone have any way of contacting them?

Thanks

Comewhinewithme Wed 27-Jan-10 16:09:18

Just googled looks like they don't give out their number hmm.
I did find this link though HTH

forums.moneysavingexpert.com/showthread.html?t=1487851

minimoonumbertwo Wed 27-Jan-10 16:42:25

Hmmmm thanks comewhine i can't even get onto the contact us page on the website though so i'm not quite sure what to do!

Thanks anyway...

wisso Thu 01-May-14 11:06:37

You can cancel the purchase of a box at any time before the cut off times relevant to your delivery day by visiting your deliveries page and selecting "box options", "make a change" and "cancel weekly box". For more details please see the managing my orders section of our FAQs.Please submit any questions you have about these Terms and Conditions or an order you have placed or ordering in general by email to getintouch@graze.com or write to us at:

26 Dunstable Road
Richmond
Surrey
TW9 1UH

rawrrrz Thu 07-Aug-14 13:52:14

I was tempted to order, I googled and found this. Had to sign in through my own details, I don't expect the 'free box' that I was promised even though I told them my name and address. Half of it looked ehh, I was looking forward to a free box of yummy selectables, advertising lies. You don't ever get to that part. This is just noise.

amyatgraze Tue 24-Feb-15 15:03:35

Hello there!

My name's Amy and I'm one of the customer service team at graze.com.

I know this post is a little old, but it looks like a subject that pops up again now and then, so I thought I'd lend a hand by posting our official contact information for you.

We don't have phone customer service at graze, we specialise in outstanding service by email - we strive to answer every email we receive within 24 hours. You can reach our team Monday to Friday 9am-6pm at hello@graze.com - or getintouch@graze.com is fine too smile

Our postal address has changed since the post above. If you do need that you can find the latest version in our ts and cs here:

www.graze.com/uk/help/terms

However I'd definitely recommend email instead, as that'll be quickest!

Do stop by and say hello on Twitter and Facebook too:

twitter.com/grazedotcom
www.facebook.com/grazeuk

I hope this is handy smile

Happy grazing, mumsnet!

- Amy

stoddey123 Tue 14-Apr-15 16:45:28

what is graze number

MichaelJoeK Fri 15-May-15 21:14:19

I did get my free box. They are good quality snacks and you can choose how often you get them.

DragonsCanHop Sun 17-May-15 21:20:49

I love my graze box and find the website really easy to use to bin items or rate them.

anywarner Tue 21-Jul-15 09:13:11

Hi, been trying to contact Graze for over a year now with various contact addresses, including the ones above. All I want is to change my delivery address. I don't have my account or log in details and it's becoming very frustrating! Help!!!!

Weekipper Wed 22-Jul-15 17:45:48

I emailed them a month ago and they got back to me within 24hrs and solved my issue. Very helpful so would recommend emailing them

Redglitter Wed 22-Jul-15 17:52:59

Have you tried contacting them via Twitter or Facebook

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