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People who have used tesco click and collect?

4 replies

Mel617 · 18/02/2016 13:06

I ordered something yesterday to pick up today at 6 but they've only charged my card £2 and shopping cost around £60. Do they charge it just before it's ready or have they made a mistake?

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3WiseWomen · 18/02/2016 13:09

No they only charge when it's ready.
I'm surprised at the £2.00. I've never seen that before.

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AlisonWunderland · 18/02/2016 20:37

I think they're now charging £2 for delivery

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CocktailQueen · 18/02/2016 20:42

Click and collect is free. That's odd.

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RatOnnaStick · 18/02/2016 20:49

www.tesco.com/help/terms-and-conditions/

In order to help us validate your payment card, a pre-authorisation amount of £2 is reserved from your account automatically when you check out. Upon validation of this amount, checkout can continue. On the day of delivery, full authorisation takes place whereby the total amount is requested from your bank and the £2 pre-authorisation request removed.

Its just a card validation thing. They don't actually remove the money just reserve it and when full payment goes through the reservation is taken off again.

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