without giving too much away -have recently started this job and am overall 'in charge'.
realised soon after starting organisation v close to bankruptcy, primarily through overspending on staff.
have reduced hours (in consultation with staff as group and individually), everyone agreed with this and now operating with more realistic hours budget.
most staff surprisingly happy now i am there (previous director terrible), and morale in general very high. staff are motivated, supportive and positive about changes we are making.
HOWEVER, there are three staff members (one "ringleader") who are starting to try and block any change at all. they have been there longest and have never been managed by anyone, so things are how they have chosen them to be. i can understand the resistance to change, feeling intimidated by the unknown etc etc, and have been extremely careful about how to deal with them sensetively but firmly (we don't have time to muck about due to financial state of company). i now know that one of them is being extremely underhand in firing up her friends, regular customers etc to complain on her behalf. i strongly suspected as much but now two other staff members have come to me to say they have witnessed her doing this.
she is, of course, all smiles and has done nothing i can really address directly.
what best to do?
got to rush out now, but will be back later so tia for any advice...
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Help with vvv difficult few staff
18 replies
umberella · 07/10/2008 11:42
OP posts:
BeHereNow ·
07/10/2008 22:04
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