Should I leave my job?

[FairyOnTheChristmasTree]

I'm currently in a job which I uttertly despise. I hate it so much I've started bursting out in tears when I know i've got to go.

It's a customer service role, poorly paid, no support from managers and I get spoken to like poop. I also struggle with the computer system we use as it's been upgraded and changed but no one will help me or train me up more which is stressful especially when I'm on the phone to a customer and I don't know what I'm doing.

I've just burst into tears now even writing this and i'm quite a toughie...never usually cry.

I have a few options which I have thought of but I really don't know what to do.

1 would be to stay in the job until I find something else which would make me utterly miserable and depressed and possibly put me off my successful-ish diet, but hey, I would still have money for nice things.

2 would be to leave now, without a new job to enter. I don't know how long it would take to get a new job so no money. I still live at home so no bills but I would never be able to do or buy nice things but would be happier, emotionally, possibly with my pride dented.

[filchthemildmanneredjanitor]

get a job then leave. you can't be at home with no money. you need to be saving up to get your own place surely? because aren't you unhappy at home too?

[Carmenere]

Ok I have said before that you should stay and not take it too seriously and look for a new job and I stand by that BUT I actually don't believe that you should continue to do a job you despise so much. SO. Give them notice, ask them for a reference and leave as fast as you can.
You don't have dependents and you cow of a mother will let you live there whilst you get a better job. so do it but do it properly.

[nightowl]

well you could make a complaint that you arent being trained properly. (i know how that feels) the problem is sometimes, everyone else is so busy, trying to meet deadlines/targets etc they just cant train you. ive had the same and been tearing my hair out at times, i also get snapped at occasionally if i put a phone call through to someone who is busy which annoys me, as i have no idea whether its an important call or not...and i get sick of answering the phone seemingly by myself some days because im busy too. but then i do actually like my job, so i stick it out. ive seen it from the other side too. in my last job i was expected to train people but still expected to produce the same volume of work as before which we already couldnt cope with (hence the need for another member of staff!), and it isnt possible, very frustrating but i did always make sure i didn't snap at whoever i was training because its not their fault.

or you could see it this way, if you HATE your job...and cant see yourself ever being happy there, find another one. not worth making yourself miserable for. but i would get another job first, not just leave.

[FairyOnTheChristmasTree]

Hi, thanks so much for your replies. Still unsure what to do!

[UpsetWifeandOtherWoman]

Honey, I finished my degree last year and had to defer my PGCE as I had been so ill with mental illness. I was still ill well into this year, but part of what I needed to help me, was regular work again. I drove myself so hard throughout my degree with working 30 hours, full time study, commuting, house, horses, husband. So I looked for work. Worked for well known supermarket beginning with M; found that most of people I worked with had been there 50 years and were related to each other. I ended up working with a bunch of bullies, and even though I don't consider myself above doing anything, I found it hard accepting I was working on a deli when I had got myself into so much debt. I left that job, but that was when I was still so ill so we coped. Then in November I decided I really needed full time office work and got myself a job in a company that booked hotels for companies like RBS and Orange. Management rubbish, cliquey atmosphere, horrible systems, hated HR, on the verge of being bullied by my mentors. I hated it. Managed a month there and kept thinking about leaving, but also thinking I had to wait til I found something. I was having my CAT therapy at the time, and Will, my counsellor, helped me see that I had to leave there and then before this job made me feel any worse and hindered my progress in getting better. I gingerly left to no other job, and then a couple of weeks later I got another nanny job (had always done nannying, even during degree). I have been in that job 9 months nearly, and leave on Friday to start my PGCE! I can't wait to leave cause my career beckons, but I guess what I am saying is that these jobs only damage us, and there are other jobs around the corner. If you don't NEED the money, leave, and look for new work.

Part of my problem was doing work completely unrelated to my studies or what I wanted to do in life, and only taking jobs to keep me busy. Find something you would really enjoy and remember the old adage that life is short. It really is. You won't look back on your life, wishing you had stayed in every nasty job you landed.