I am following policy and procedure, but I would really welcome any advice for the day-to-day management of a team member who is not doing their job properly. There are lots of mistakes and things missed, which I am discussing with them objectively, but there is definitely a feeling from the person that 'they are being picked on'. I am trying to come from the approach of 'supporting them to become fully active in their role' it is hard and soooooo time consuming.
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