Cut long story short...I sold a dvd box set on ebay, woman bought it and I posted straight away. When received she insisted that the box was all broken and she wanted her money back this is shite because it was practically brand new and I checked it before I sent it.
Anyway to avoid neg feedback I agreed and told her to send it back. This was almost 2 weeks ago and she said she would but I have not heard from her since. The normal "14 days" is up on Monday, although I did not specify a return policy on the listing.
I've now decided I won't refund as she's had time to watch the entire set and probably has done.
So what do I do? Do I contact her and tell her not to bother sending it back as I won't be refunding or leave it and just consider it all complete (and then what happens if she does eventually send it back (now that she's obviously broken it herself) ?
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Decided not to give her a refund. How do I play it?
5 replies
MrsSnape · 06/09/2008 14:18
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.