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What should I do? I suspect seller wont send item as he has made such a loss, but wont know for months.....

33 replies

Aimsmum · 25/02/2008 21:39

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Pannacotta · 25/02/2008 21:43

YOu need to file a paypal claim for non receipt of gooods, think the limit is around 4 weeks after winning the item but not sure on this.
He is legally obliged to send the tickets to you but in reality not sure how this can be enforced.

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Pannacotta · 25/02/2008 21:45

YOu need to file a paypal claim for non receipt of gooods, think the limit is around 4 weeks after winning the item but not sure on this.
He is legally obliged to send the tickets to you but in reality not sure how this can be enforced.

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WiiMii · 25/02/2008 21:49

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unreasonable · 25/02/2008 21:50

open a dispute NOW. don't wait any longer.

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Aimsmum · 25/02/2008 21:54

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Pannacotta · 25/02/2008 21:55

pages.ebay.co.uk/help/tp/isgw-buyer-protection-steps.html
HTH

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WiiMii · 25/02/2008 21:57

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WiiMii · 25/02/2008 21:58

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unreasonable · 25/02/2008 21:58

well the problem is that you have had no contact with him at all. if you open a dispute that may force him to get in touch, even if he then says "wait til x date"
you don't want to leave it and leave it and then it be too late to do anything at all

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Pannacotta · 25/02/2008 21:59

Just realised the seller doesnt have the tickets yet, but then how can he sell them before they are even issued? Sounds well dodgy.
Have you tried posting on the ebay answer board, there are some v helpful ebayers on there.
Sorry but don't know the answer but your seller sounds most dubious to me, whats his feeback like?
You must not bid again for something you have already won, thats for sure.

pages.ebay.co.uk/community/answercenter/

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Aimsmum · 25/02/2008 22:08

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LazyLinePainterJane · 25/02/2008 22:08

Just be aware that selling tickets so far in advance when the seller does not have them in hand is against e-bay rules (I know it happens all the time) and as such you may have no come back through ebay channels. Of course, ebay should take such tickets off, but then they wouldn't be making money would they?

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Pannacotta · 25/02/2008 22:12

I would contact ebay, I can well imagine selling tickets prior to issue is against ebay rules as it leaves the buyer open to scammers, with the short timescale to open disputes etc.
I think you should also get in touch with your credit card provider as you should be covered with them.
Poor you and good luck. Hope you get your money back (or the tickets).

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Aimsmum · 25/02/2008 22:15

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Pannacotta · 25/02/2008 22:21

Just to give you some hope, in the past I bought some clothes on line from a company which went bust. I paid with my credit card and they refunded me the total cost of the clothes, they were really good about it. Def worth pursuing that avenue.

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Aimsmum · 25/02/2008 23:27

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Aimsmum · 26/02/2008 13:39

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Pannacotta · 26/02/2008 16:35

Good for you, he sounds a bit of a chancer/scammer, maybe your threat will persuade him do the right thing! Good luck.

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Flllightattendant · 26/02/2008 16:40

Ok. You have missed the deadline as paypal's limit is 45 days post transaction. (the 60 days is for an ebay dispute, hwich no longer holds any water)
The way to go is to contact your credit card company and ask them to do a chargeback 0-= basically they claim the money back from paypal as though it were unauthorised funds. This can be very successful but please do get onto them right away.
Ebay won't be interested as you've left it so long, also he is not allowed to sell tickets before possessing them -as someone else said.
Good luck, stop bothering with the seller, he is never going to reply I'd guess, you'll end up very angry and frustrated!

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Aimsmum · 26/02/2008 16:58

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Flllightattendant · 26/02/2008 17:00

I think if you haven't heard from him in that long you're unlikely to, but the cc company will likely be able to sort you out x

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Flllightattendant · 26/02/2008 17:02

Is he still active on ebay? I mean, has he listed, left feedback, bought anything lately?
I can search for you if you let me have item number or his id.
(I used to help out on the answer centre boards)

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Aimsmum · 26/02/2008 21:53

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Aimsmum · 26/02/2008 22:20

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Flllightattendant · 27/02/2008 05:32

Wow, I didn't expect he'd get back to you at all! Don't risk it though. He is jjust scared of the police I think. I would definitely get the CC company involved, get your money back and get tickets albeit more expensive nearer the time.
'For a friend' is just destined to be disaster ime!!!!

Good luck pet x

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