How long to wait before offering item to next highest bidder?

[MadLabOwner]

I've sold a quinny on Ebay today - first time sale for me - and I stated in the item description that the buggy was cash on collection only. But, the buyer is a new Ebayer with only two sets of feedback, both negative, saying that the person never paid them. Now, I think that this means that the chances of this person even calling me to arrange a collection time are pretty small in reality.

I have emailed them saying we are around all day today, please contact us to arrange a collection time today or this week asap.

In your opinion, how long should I wait before offering the quinny to the next highest bidder or relisting it? Is there anything else I can do?

[scrummymummy1965]

If you do not hear anything by tomorrow morning, I would e-mail them and advise that you are going to contact e-bay and mark them as a non-paying bidder if they do not reply by return - this just gives the e-bayer a chance to get their act together. If nothing comes of this, I would then offer to next person.

[MadLabOwner]

Thanks for the advice, I will contact them tomorrow morning. It is just so annoying - why on earth do people do this sort of thing!

[Niecie]

I think you have to wait 7 days before you can issue a non-paying bidder dispute claim.

Link to ebay here

[sixlostmonkeys]

You do need to wait a week before filing a dispute.
I would continue to send messages urging them to contact you to arrange collection/payment.
I assume they live fairly local if it is a collection item, so maybe you could suggest that your dh deliver it tomorrow evening and collect payment at the same time - this just may prompt them into action.
If it turns out that they are not local I would guess that they have just been messing about and have no intention of going through with it. Did they by chance have a similar item for sale at the same time?

maybe contact the 2nd highest bidder and put them in the picture? Explain it is still early days but ask if it would be ok to contact them should the sale fall through.

I would also set your seller preferences to disallow people with a feedback score equal to or lower than -1, for future auctions

[blueshoes]

Hi Mad, I agree with others about waiting 7 days and putting the next highest bidder on notice. Tbh, it is not likely that a second chance offer is accepted (prob because people don't like to have to pay their offer price). You would be looking to relist. Yes, very annoying!