I have a complicated query and would appreciate advice please. I sold a pushchair and buyer paid immediately. Arranged postage with parcel force and sent eBay despatch notification after collection. Same day got message from eBay saying buyer never bought or paid for the pram and wants refund. I agreed but was totally confused as item paid by her husband and delivered to her address. As she was only 20 miles away agreed to collect and sort refund. However as dispute open PayPal have placed funds on hold and I am not able to refund her anything never mind less the money for p+p which she agreed to let me keep. Have rang both eBay and PayPal who are rubbish and as I now have pram back buyer wants me to pay bank transfer. Don't know what to do next as just want it sorted asap! Thanks
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
EBay buyer saying g she never bought or paid for item
31 replies
TulipsfromAmsterdam · 05/08/2016 19:13
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.