My feed
Premium

Please
or
to access all these features

If you buy or sell items on eBay, you will find tips and advice on this forum.

eBay

Seller left feedback saying I didn't pay

2 replies

GrimmauldPlace · 16/07/2016 15:59

As the title says, I was just having a look at my feedback and noticed some was left a few days ago stating "did not pay and ignored emails". This is for an item I won a month ago and paid shortly after the auction ended. I have received the item.

I've messaged the seller asking why they left that feedback but haven't heard back yet.

I've triple checked my eBay and PayPal and bank accounts and the money was definitely paid. I'm confused why a seller would state I did not pay and ignored emails when I didn't receive any at all. Mistaken identity maybe? Can the seller remove the feedback?

OP posts:
Report
19lottie82 · 16/07/2016 18:10

Contact eBay. They will remove the feedback.

Never mind the fact that it's false, Sellers aren't allowed to leave buyers negative feedback, and that includes a negative comment under a positive guise.

Report
GrimmauldPlace · 16/07/2016 20:33

Thank you,will contact eBay. The seller messaged back and said they must have forgotten to change the wording from their last feedback left.

OP posts:
Report
Please create an account

To comment on this thread you need to create a Mumsnet account.