I bought a plant recently. I still hadn't received it a week after the expected delivery date, so I did what I've previously done when I haven't received an item (and what I thought I was supposed to do) - messaged the seller by clicking "I didn't receive the item" in "my ebay".
I then had this message: "Hi. Sorry to here you have not received your plant. All you had to do was contact me. Now you have opened a case, it will show on my eBay record for something that is beyond my control. You plant was sent on the 6th April so obviously has gone awol. Will send another plant tomorrow. Contact me if there's a problem!"
So I said: "Hi. I only opened a request - which is what the ebay help pages tell you to do as a first step when you haven't received your item. I had no idea that messaging you in this way would adversely affect your record. I've never heard of that, either as a buyer or a seller. I didn't mean to upset you anyway. Thanks for re-sending."
Now he's sent me: "Your plant has been sent today. Now will you close the case?"
Is it just me being over-sensitive? Or is he being a bit of an arse to me? I genuinely didn't intend to do anything to harm his ebay record. I wouldn't! I'm really a very uncomplaining person. I've never left negative (or neutral) feedback for anyone, for example.
I am a bit emotional for other reasons, so I accept that I shouldn't even be giving this headspace!
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Have I unwittingly done something wrong or is this seller just a knob?
16 replies
AlrightOrWhat · 19/04/2016 18:24
OP posts:
zzzzz ·
19/04/2016 18:26
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