My feed
Premium

Please
or
to access all these features

If you buy or sell items on eBay, you will find tips and advice on this forum.

eBay

Paypal payment taken automatically - is this right?

5 replies

GrumpyOldBag · 09/04/2016 16:23

I've just bought 2 very cheap items on eBay.

Cost 99p and £1.99, free postage. Buy it Now.

I was a bit surprised when the payment was automatically taken from my Paypal account without asking me for authorisation first, or sending a code to my phone, which is what usually happens.

Is this normal? Maybe because it's below a certain limit? I've never bought anything this cheap on eBay before!

OP posts:
Report
AnchorDownDeepBreath · 09/04/2016 16:25

Have you authorised this in your eBay account? There's a setting that let's it pay automatically if you win.

If not, I'd be worried.

Report
GrumpyOldBag · 09/04/2016 16:32

Not aware of having authorised it, no.
How would i have done that?

Normally when i buy stuff on eBay I have to login to paypal & get a code on my phone.

But as I say, items are very cheap ...

OP posts:
Report
summerwinterton · 09/04/2016 19:49

Never heard of a code to your phone. Did you click on pay now?

Report
AugustRose · 09/04/2016 20:00

I have been having problems with Paypal for the past couple of days. DH has an account that has no money in and I was able to log in OK. We have a business account with money in and I have not been able to log in to that one. It asks me to verify my number and tries sending a code to my phone (this is definitely new to me) but it's not working.

I think they are having some big problems as I found a forum/site with many people complaining of log in problems or not being able to pay for goods despite knowing they have money in their Paypal accounts. I am going to try calling them on Monday as I need to transfer some money out of the account.

Report
GrumpyOldBag · 09/04/2016 20:08

Did not need to click on pay now.

Just clicked on buy it now on eBay, & payment was automatically taken from paypal without even redirecting me to paypal.

Normally I have to log on to paypal, & then get an authorisation code via my phone (my paypal account was once hacked so is et up an extra level of security).

Not too worried as only have a few £ in there at the moment.

But still it was strange.

OP posts:
Report
Please create an account

To comment on this thread you need to create a Mumsnet account.