Phone cover arrived well packaged but split at the bottom. I didn't notice initially until I put it on my phone and the bottom basically split apart into pieces.
The company has accepted the return due to it being defective, but is making me pay for a tracked service. As the item has basically cost £10 im irritated that I'm expected to suck this up as I know tracked postage can be expensive.
I have messages them to ask if the postage costs will be reimbursed but I wondered if anyone knew if I had any rights in this area according to eBay?
Thank you
Please or to access all these features
Please
or
to access all these features
If you buy or sell items on eBay, you will find tips and advice on this forum.
eBay
Quick question re. eBay returns when item is defective, should I be expected to pay return postage?
11 replies
Whoknewitcouldbeso · 04/01/2016 09:34
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.