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Anyone had 'silent buyers' who just don't communicate?

10 replies

sayerville · 08/06/2015 16:24

This has happened on 3 occasions recently. Buyer bids but then nothing....I have sent them 3 messages, asking if you don;t want the item just let me know then I can cancel the transaction then....nothing, why do they do this, it's so annoying and rude. I end up cancelling the sale to get a refund on Final value fees.

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EldonAve · 08/06/2015 16:33

are you reporting them as non payers?

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twistletonsmythe · 08/06/2015 16:37

just file unpaid cases after 48 hours - otherwise they won't get a strike and can still neg.

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sayerville · 08/06/2015 16:50

I can file this unpaid later, thing is it is cash on collection, so not striclty true....

OP posts:
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sayerville · 08/06/2015 16:50

Oh and i have also reported buyer as not communicating

OP posts:
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twistletonsmythe · 08/06/2015 17:38

makes no odds - file the unpaid case. You want your fees back?

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19lottie82 · 10/06/2015 14:23

yes, just open an non payment case.

in regards to the original OP, some people just don't like any form of confrontation I suppose, no matter how minor. Online or IRL. They'd rather hide away and pretend it's not happening.

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ragged · 13/06/2015 18:59

File the unpaid case once you're 2-4 days post sale. They get plenty of reminders from Ebay, too. don't let ppl mess you about.

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mirandabee · 24/07/2015 19:00

I think I have a non paying bidder too. Can you relist once you have filed an unpaid case, or do you have to wait for a response?

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butterflygirl15 · 24/07/2015 20:32

wait 4 days and close it and only then relist or you risk 2 buyers one item.

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MrsJuice · 26/07/2015 11:03

If you have the peculiar coincidence of refusing a request for a BIN, followed by a bidding war won by a silent buyer with minimal/rubbish FB - it's a quite popular game. Especially for domestic appliances and other items that can be refurbished for profit.
They assume that you'll be pissed off, relist, and accept their renewed offer to BIN on another account. They usually ask why you resisted it, and express concern about you being messed around!
Ebay are wise to this, and if reported you will see all of the accounts disappear. GrinGrin
Make sure you have settings that don't allow bidders with hardly any, or crap FB. Immediately block anyone who requests a BIN as well, if your listing specifies that you don't want such requests.
I learned the hard way.

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