Hi girls,after a really decent start to my de-cluttering I have hit a real problem with a buyer my first since I started using e-bay.
I bid and won a mannequin for my displays and it arrived this morning,I must admit it was packaged OK and arrived within the given dates,once unpacked I have found it is missing a vital part (the pole that ajusts the height) without it the item is useless to be honest,I had also been overcharged £4.00 on postage,and whilst I was happy to pay the amount quoted I do not expect to be ripped off when I know the price of the postage through using the same courior myself on a regular basis,he tried to tell me that he pays extra for insurance but it is included up to £50.00 in the postage cost.
When answering the question re missing part he states "really" oh dear !! so I feel I am going to have problems here,any ideas which way to go now its a shame as its just what I needed at the minute it would have helped my sales no end with a decent display.(sorry so long and drawnout post)
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What would you do 1st difficult seller.
11 replies
glammanana · 28/02/2015 20:43
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