Anyone else had bad experiences with shiply? Used them in the past but this time they've been awful. Accepted a quote but the courier never made contact. Phone number provided by shiply for courier was disconnected -!: courier didn't respond to emails. The ebay seller was now saying pickup needed to be sorted or he'd have to sell to next bidder as they are moving house imminently.
Called shiply customer services - telephone help 'unavailable' at present! Send an email which promises a swift response, asking to cancel (system doesn't allow you to accept alternative quotes after accepting one). 4 DAYS LATER and still nothing from shiply. I have already paid my first deposit to them by now. I had no choice but to relist the job as urgent, and accepted another quote so I have to pay another deposit! Thankfully this one looks like it's going to work out but I'm out of pocket having paid deposit twice.
So others beware of shiply! And any clue how I can get my money back???
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Shiply nightmare!
7 replies
LastTangoInGrimsby · 09/02/2015 08:58
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