I sold an item on Ebay last week and the buyer contacted me to say it smells (it didn't when I posted it!). I told her to return it to me and I would refund the item and both lots of postage. I know how to refund but Paypal won't let me refund more than she paid so I don't know how to refund the return postage. Can someone help?
I don't sell a lot on Ebay so I'm not sure whether I've done something wrong and I'm really annoyed at having to do it in the first place!
Thanks in advance.
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Refund help
8 replies
PinkSparklyPussyCat · 29/01/2015 16:14
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