Hi, grateful for any advice. I sold an item and immediately after the sale closed I had a message from the buyer saying could I let her know the cost to post to an overseas country. She hadn't asked beforehand if I'd send the item abroad (so I was a bit miffed). Anyhow I found out the cost of the postage and let her know and she said she was happy to pay it. I sent the invoice through ebay showing the total which obviously showed a higher postage than my advert. (I hadn't thought about the implications of doing that, just sent it innocently).
When I looked at the invoice, ebay had doubled the charge by adding a 'seller's charge'. No explanation provided but does anyone think it's because I increased the postage? And what can I do about it?
Thanks for any thoughts and hope not too rambling!
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help - sold item to overseas buyer and ebay wants to penalise me for increasing the postage!
2 replies
yesbutnobut · 24/11/2014 20:18
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