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Seller mucking me about

7 replies

whatbecomesofsnow · 07/10/2014 08:13

I bid and won a bundle of girls clothes for £5.51 postage £7.00.
It should have arrived by the 30th September by courier but sellers usual courier dosen't deliver to my area.
She messaged me finally on the 29th September saying "Hi sorry for the delay in dispatching your items, but my normal courier doesn,t deliver to your destination. I have had several quotes and the best I can get is collect plus which would require you to collect from a collect plus store near you if you have one. Failing this Yodel will I think deliver but would require me to invoice you a further £3.50 just to cover costs.
Please let me know what you would like to do. If this isn't satisfactory then I will issue you a full refund"

Now ive looked into it and its her own fault for underestimating the postage but i agreed to pay the extra as i really want the items but i did say i had no idea how to go about it.
I replyed on the 5th of this month, ok so its only 2 days ago but its annoying me she left it so late to contact me in the first place

Is there anything i can do about it? or do i just need to wait it out

Thanks

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nickstmoritz · 07/10/2014 10:14

How large or heavy is the bundle? Royal mail small parcel costs £3.20 unsigned & signed for costs £4.30. Otherwise it goes to medium parcel which is up to 2kg eg I sent a girls duffle coat 1st class medium signed (over 1kg but under 2) and it cost £10. I sent signed due to the value but you may not need that so could be cheaper (after 20th Oct this same parcel will cost £4.30 as RM have a deal on til Jan).

Ask the seller to check RM website for the cost as they will know the size & weight of parcel - RM will deliver to you and it sounds like courier is a hassle. tbh they need to get on with it, you are getting poor service.

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nickstmoritz · 07/10/2014 10:15

btw if I underestimate postage I suck it up as my error. I do not ask for more £ from buyer.

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Jacksonville14 · 07/10/2014 10:15

no she is wrong - she cannot ask for extra money after the sale is finished. And Hermes would send for £4 if under 2kg and Collect + can deliver to your home too.

RM will not be cheaper. She either sends to you now or she refunds you and you neg.

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whatbecomesofsnow · 07/10/2014 11:44

Thanks for the replies I'm useless with eBay

Its quite a big bundle +20 items she's deffinetly going to get neg review if it turns up
I live on the isle of wight so lots of people and some couriers don't like posting to us, I thought she was out of line asking for more but for the amount off bits/quality I paid a lot less then I should have so plus I'm short of funds at the moment so if I ask for a refund I could easily spend £50 for the same stuff from other sellers so the extra doesn't bother me as long as its done through eBay

Do you think it would do any good to report her to eBay after the items arrive due to her asking for more etc?

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Jacksonville14 · 07/10/2014 11:50

no don't pay her extra! Just get a refund and buy elsewhere is my advice. Neg too.

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Nosy67 · 07/10/2014 21:47

where do you live, OP?

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whatbecomesofsnow · 08/10/2014 10:37

Isle of wight, lot's of sellers and other sites wont post to us
years ago i got DP one of those experience day things, just a basic letter with a voucher in it and they said they don't post to off shore islands

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