I recently bought a pair of used boots advertised as "suede", but when they arrived it was immediately obvious that they were corduroy with suede trimmings (a little on the heel and where the laces are). I was also charged £4.00 postage but it actually cost £2.80 and they were wrapped in a bin bag. I ummed and arred for a day or so but I hate it when sellers do this so I contacted him. I said that I liked the boots so wanted to keep them (and a refund won't cover the postage will it?), but asked for a partial refund as they weren't as described and I wouldn't have paid as much for fabric footwear as suede. His response was:
"Hi iam sorry but you only paid £6.99 and i think they was worth that if you are not happy then you can send them back to me and i will give you a full refund "
The seller has 100% feedback and did post them quickly, so I feel a little mean if I pursue this. What should I do? Leave negative or start a dispute? Or should I just suck it up because the boots only cost me £10.99 in total?
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Not really as described. What do I do?
9 replies
LividofLondon · 21/08/2014 22:24
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