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Can you tell me how I escalate a case?

2 replies

Earlytorise · 22/07/2014 11:32

There doesn't a ppear to be a button or anything indicating how I do this and it's 8 days since I opened the case and getting nowhere with the seller thanks

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mindyourown1 · 22/07/2014 14:00

it will be available exactly 8 days after - what time did you open the case? It will tell you at the bottom.

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Earlytorise · 22/07/2014 16:22

Thanks a lot mindyour I opened the first case at 15.44 and the option to escalate has now appeared.

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