How long does unpaid dispute take?

[Bannakaffalatta]

I sold a pushchair and it ended on Sunday 25th may. It was collection only but the seller didn't reply to my attempts to contact and so after 2 days I opened an unpaid dispute.

I have still heard nothing and today was emailed my eBay fees from may which include the 10 pounds from the pushchair.

What do I do?

[lljkk]

you need to close the dispute, go to resolution centre & close the dispute to get a FVF credit.

they should remind you automatically, but they don't, annoying it is.

[Bannakaffalatta]

Ok thanks will give that a go.

So annoying. The buyer has had a few people leave negative comments under the positive comment. Is it worth doing that or is it just going to give them
More positive feedback?

[lljkk]

Probably best that you don't give any f/back. It's a policy violation to write in F/back anything negative about buyers (regardless of how much they deserve it).

Might get away with passive aggressive comment, like "I'm sorry you changed your mind."

[Butterflyspring]

make sure you block them too - but don't bother with feedback. Too many disputes against them and they will lose their account anyway.

[Bannakaffalatta]

Great thanks hope I can sort soon.

[Butterflyspring]

Have you closed the dispute yet?

[Bannakaffalatta]

The dispute is closed and eBay say they have sent me a final fee credit but how long does that take? I assumed it would come via PayPal but I have logged on and nothing has arrived yet.

I was hoping to re list this evening but ideally wanted to get the 10 pounds back before I do it.

[Butterflyspring]

check your account in ebay - the credit will show there.

[Bannakaffalatta]

Thanks will do. I rarely sell and this has put me off!

[Butterflyspring]

you can alter your settings to prevent buyers with too many strikes from bidding, plus other criteria. Just get non paying bidder disputes opened and closed asap in future.