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Buyer won't pay

(9 Posts)
ShootMyMIL Fri 15-Nov-13 22:04:13

Buyer put a best offer on an item I'm selling

Get a message a day later stating that they put the wrong price and can't pay so would I take X amount

I explain that I'm not lowering price etc

I need to cancel the transaction and the only way eBay will let me is non payer - I'm presuming that's right

Just worried about negative feedback

What feedback can I leave them,

nickstmoritz Fri 15-Nov-13 23:04:53

You can ask the buyer to cancel the transaction. It gives several reasons such as buyer changed mind, bid by mistake etc. They need to agree to cancel so you can get your fees back. Search "cancel transaction" in help section to find out more. You will then be able to re list.

ShootMyMIL Fri 15-Nov-13 23:25:31

I asked them to cancel just after I posted here as a friend suggested that - which they didn't agree to as they want me to sell for the price stated in messages

SandyDilbert Sat 16-Nov-13 01:21:56

if you cancel they can refuse and still leave feedback - if you file non payer they can't leave any feedback.

lljkk Sat 16-Nov-13 02:14:39

I hope you haven't actually issued a cancel request, ShootMM. I don't think you can file NPB after that.

I would file NPB because they messed you about. Risks both ways, but non-payment strikes don't tend to matter as most sellers don't filter for buyer strikes, anyway.

ShootMyMIL Sat 16-Nov-13 08:25:16

Opened a non payer - can I still leave feedback?

SandyDilbert Sat 16-Nov-13 08:58:38

yes - but not a negative statement as it can be removed and you will get your knuckles rapped.

So unless you want to leave a nice comment don't leave any at all.

ShootMyMIL Sat 16-Nov-13 09:09:35

That's so irritating! Really want to put

Don't offer unless your guna pay... Oh and don't offer £20 less than what was accepted

SandyDilbert Sat 16-Nov-13 09:14:49

well you will be giving them a non payer strike in 4 days, and too many of those and they risk losing their account. And add them to your blocked bidder list too.

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