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Won eBay dress but inaccurately described...WWYD?

(11 Posts)
Wigeon Thu 07-Nov-13 20:54:27

I won a Next girl's cord dress which was listed as for age 6 (in the main title of the listing, and in two places in the actual listing). However, it just arrived today and it's actually for age 7. I was hoping that my DD could wear it straight away, as she's growing out of her clothes, but she's only just about fitting age 6 (they are still a bit big), so age 7 is far too big. I spent quite a while browsing eBay the other day to find a nice dress for her to wear now, so it's annoying that I'm going to have to do that again now.

BUT, I only paid £2.71 (plus P&P) for it, and I can't be bothered to have to pay postage to return it, and I can just keep it for next winter. The seller has 876 feedback, all positive.

WWYD? I was thinking of just contacting the seller to let them know, but it seems a bit mean to leave neutral (or negative?) feedback...On the other hand, the size of the item of clothing is a fairly crucial thing buyers need to know when bidding, so it's annoying that it was wrong...

Advice gratefully received!

IComeFromALandDownUnder Thu 07-Nov-13 21:03:51

I would probably just leave it tbh. Your dd will fit into it eventually and it wasn't expensive even though it is annoying but obviously (judging by feedback) a genuine mistake on the sellers behalf.

BrianTheMole Thu 07-Nov-13 21:05:44

Just leave it. Its a genuine mistake. Because otherwise she would have listed the right age. A nice dress for your dd to grow in to.

BikeRunSki Brazil Thu 07-Nov-13 21:07:17

I'd just let it go too.

Wigeon Thu 07-Nov-13 21:17:54

I think I'm possibly more annoyed that I might be because the last item (also clothing for DD!) I bought from eBay was addressed to 70 Green Lane rather than my number 79 Green Lane (obv not my actual address!), and so only got to me because my very very kind neighbour, who I've never met, went all the way to the sorting office, which is the other side of town even though the parcel was addressed to me, (as he was out when the postman tried to deliver my parcel to his address), collected the parcel and then spent his evening knocking on doors along our street trying to find out where Ms Wigeon lived! Again, apparently a very small mistake by the seller (one digit wrong on our house number), but very annoying consequence.

I do sell things on eBay myself from time to time, and I'm always paranoid about making everything correct, for fear of bad feedback!

This isn't so bad though, since I did actually receive it, it's in good used condition (as described) and as you say my DD will be able to wear it eventually. I shall calm down and return the karma created by my neighbour by being nice to this seller!

nickstmoritz Fri 08-Nov-13 10:04:12

I would probably message the seller to say the size was wrong but you will keep for next year. That way it might remind them to check sizes when listing. I agree it was a genuine mistake and can sometimes happen if sellers list from a previous item template but yes it's a bit annoying for you. I would mark the stars for "item as described" 4 out of 5 though not 5 but definitely a positive. It would take a real nightmare buy for me to leave a neg or neutral.

HormonalHousewife Fri 08-Nov-13 11:46:36

Gosh you lot are very understanding.

I would be a bit miffed about this.

A negative is too harsh but a neutral might be justified depending on the sellers response.

nickstmoritz Fri 08-Nov-13 12:02:31

I sell a lot on ebay and I know mistakes can happen however careful you try to be so I do tend to give benefit of the doubt unless item someone sends me is poor. Then I ask for refund and go through the ebay process. Feedback would then depend on what happens next.

bundaberg Fri 08-Nov-13 12:05:26

i would contact her just in case she had 2 listed and has sent out the wrong one

CloserLook Sat 09-Nov-13 13:27:10

If something like ths happens I always contact the seller. If they apologise and thank you for pointing it out I normally leave positive. If they are a bit dismissive (the kind of seller who goes 'it's only one size out, she'll grow into it'' or 'you only paid ££ for it' angry) I'd leave neutral and mark down for dsr on description and communication. They would have to be very rude for me to mark down as negative but it has happened!

jackieb168 Fri 15-Nov-13 20:00:04

Hi i sell on EBAY ,and if i made that ERROR ,i would totally refund in full ,and tell you to keep the item as a good gesture will ,i would be mortified if i sold something and person was unhappy and id made the error ,ive done it twice in the 8 years of selling and refunded total amount including postage on both .

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