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Vintage clothing- buyer says not as described

(3 Posts)
AlwaysSleepingBeauty Sat 21-Sep-13 16:33:04

Ok, thank you for that. I'd rather not receive bad feedback or have an unhappy buyer.

LilyBossom Sat 21-Sep-13 16:19:28

yes - you should refund the buyer, but not until they have returned it to you in the condition in which it was sent.

without a label stating it is silk it is only your opinion really. It is all irrelevant really tbh because a buyer can open a dispute and say anything and ebay will tell them to return for a refund - there really is no point in arguing with them about it.

AlwaysSleepingBeauty Sat 21-Sep-13 16:06:21

Hi

I sold an item on Ebay a few days ago, an item of vintage clothing which sold for around £10. It was a blouse which I had bought from eBay myself, but sold it as it is too big for me. I tried it on briefly but realised fairly quickly that it did not fit.

The buyer has said she would like to return the item as it as not as described in their opinion. They feel that the item is not silk and has a few small marks on. I described the item as in good vintage condition and as silk. The previous seller (who I bought it from) described it to me as silk, and I described it as excellent vintage condition as I hadn't noticed any marks myself.

There are no labels in it to ascertain if it really is silk. In my mind, excellent vintage condition suggests that the item will not be the same as a brand new modern day item.

Should I be refunding the seller? I'm very unsure what to do and if this counts as significantly different to description.

Any help much appreciated.

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