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if someone refunds you where does the money go

(5 Posts)
ChazDingle Wed 18-Sep-13 19:57:47

I bought an item a few weeks ago and it was faulty so seller sent another one and that was also faulty so they said they would refund but it may take a few days. Thats a week ago now, there is nothing showing on my paypal which is where i paid from, and nothing in my bank account. I can't check my credit card until the statement comes. If they refund where would the payment go back to?

MajorMassSpecsMistriss Wed 18-Sep-13 20:02:46

If you paid by credit card it goes back on the card but it would show on your PayPal account that it had been refunded.

LilyBossom Wed 18-Sep-13 20:03:55

it will show in paypal and you will get an email - you may need to open a case, if 45 days have passed you will be too late. They could be stalling until that time has passed and then you won't be able to do anything.

ChazDingle Wed 18-Sep-13 20:10:25

i will email them again i only bought the original 5 Sept so plenty of time yet. It was only £2.99 so not the end of the world if i don't get it back.

ChazDingle Thu 19-Sep-13 19:40:43

they said sorry they've checked and not sure why but payment is showing as pending so they will reissue

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