postage refund

[alemci]

I posted out an item and it cost less than I anticpated. I want to give buyer a partial refund. I haven't done this beforw but would it be better to wait til they receive item. I am going away shortly and may be gone before she gets it.could I just leave it and do it when I get back.

[LilyBossom]

I would just do it now, no point in waiting really.

[WhispersOfWickedness]

I did this today! Didn't wait for them to receive the item, just did it as soon as I got back from the post office

[alemci]

is it straightforward and do paypal charge. could someone advise me how you go about it thanks

[LilyBossom]

you just log into paypal, click on the payment, scroll down and enter how much you want to refund. No they don't charge.

[WhispersOfWickedness]

Yes, it's an option when you go into the transaction in PayPal

[lljkk]

I get glowing feedback when I do this. Too bad buyers can't give you more than 5 stars. Definitely not standard practice.

[sarahtigh]

as above with a note

" hi buyer, a small postal refund for you as when I went to PO/courier it cost less than I thought ( or managed to send as large letter rather than small parcel)kind regards Alemci"

gets you really good feedback too

[alemci]

did this and tester was very pleased and commented on my honesty. perhaps not many people do.

sometimes I see things I like on eBay but know postage is too much and it doesn't cost that much but I think people don't realise that postage shouldn't be profit making.

[alemci]

I mean buyer