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Reversing a PayPal payment

(3 Posts)
Stubbed Sat 20-Jul-13 14:29:06

One of my buyers has paid by PayPal but wants to collect. How do I reverse the payment to allow cash on collection?

Do I do it through eBay or PayPal?

Will we end up with fees anyway?

Thanks...

LilyBossom Sat 20-Jul-13 15:13:19

log into paypal, click on the payment, scroll down and hit refund

fees are refunded but you will be charged 20p.

Stubbed Sat 20-Jul-13 20:14:48

Thanks, I'll try that on the PC. I think because I'm usually using the app that I could do it from there!

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