This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

Trying to open a case against non payer

(4 Posts)
fergoose Wed 29-May-13 21:26:38

very welcome smile

Footface Wed 29-May-13 20:55:07

Thanks fergoose, I think I would have given up ebay if it weren't for you

fergoose Wed 29-May-13 20:23:49

have you switched on unpaid item assistant? if so that could be why you can't open it manually.

Footface Wed 29-May-13 19:48:50

But it's not working I get this message

Open an unpaid item case
If you haven't received payment for an item that ended at least 2 days ago, eBay can open an unpaid item case for you.
Unpaid Item Assistant will open a case for this item on 26 Jun, 2013 if payment hasn't been recorded.
You'll have the ability to turn off Unpaid Item Assistant after the case opens. View all open cases

Why 26th June? They won the item on the 25th may

Anyone any ideas?

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now