The eBay topic is intended for Mumsnet members to discuss eBay, not for advertising eBay items. If you are a small business there is a Small Business classified topic where, for £30, you can advertise your company or products for 90 days. If you are a larger business and wish to advertise on Mumsnet please email

Open an unpaid item case, buyer wants to cancel transaction

(3 Posts)
MrsZoidberg Wed 24-Apr-13 10:31:05

I have had loads of these just lately, what is it with buyers at the moment sad

I had a Spanish buyer who didn't want my item after doing a BiN (I checked her history and saw that she had bought a similar item from another seller). She emailed me direct and via Ebay several times after I started a NPB, I must have received at least 8 emails. If she could speak English (all her emails were in Spanish) I may have explained the Ebay rules to her, but I wasn't sure Google Translate could cope with what I wanted to say!

fergoose Tue 23-Apr-13 22:23:24

I wouldn't send them a cancellation at all, just let the unpaid case run and give them a strike. If they refuse the cancellation you won't get your fees back and they will still be able to leave feedback.

DiscoDonkey Tue 23-Apr-13 21:02:18

Do i need to cancel the transaction or do they need to respond to ebay and do it?

TBH I'm so pissed off with them I would happily let them get a strike.

Time wasters who can't read <sigh>

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now