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Item not as described

(2 Posts)
SaveWaterDrinkMalibu Thu 18-Apr-13 12:38:50

Item arrived today - wasn't as the seller described. I've gone to message the seller but it won't let me.

Can I open a case?

LightAFire Thu 18-Apr-13 13:36:17

Yes. If you select the option of "Not as described" I believe it does it automatically for you. Good luck!

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