The eBay topic is intended for Mumsnet members to discuss eBay, not for advertising eBay items. If you are a small business there is a Small Business classified topic where, for £30, you can advertise your company or products for 90 days. If you are a larger business and wish to advertise on Mumsnet please email

Refunding/returning item

(2 Posts)
fergoose Tue 29-Jan-13 08:38:43

yes - tell them to return in the condition in which it was sent, and once you have checked your security marks you will refund

oneofeach2010 Tue 29-Jan-13 07:49:19

I've had my first "painful" customer. Wants either money off or items returned and full refund (approx £200). I prefer the latter because of the hassle factor.

What do I do? Ask them to return them by method I sent them. When I received them do I then refund the money?

Any help gratefully received...

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now