This topic is for users to discuss eBay, not for advertising eBay items. If you are a small business you can advertise here

PayPal refund pending....do I return item?

(2 Posts)
impty Thu 24-Jan-13 10:52:17

So, of course I write this and payment come through 30 minutes later... ebay closed the case.

I'm going for a lie downsmile

impty Thu 24-Jan-13 08:47:51

So I'll make it brief. Item received was fake. Seller didn't answer me, so I raised a dispute. Seller offered a full refund and told me not to worry about returning item. No refund appeared on my PayPal acc. Messaged seller- no reply. So I escalated the dispute. EBay told me to return the item, but I got a message from PayPal saying the seller had refunded me.

So I have waited 7 days for the refund to clear, but it hasn't yet. It said it was pending until 23/01/13. Rung PayPal and they said it may take until Friday. Friday is the last day I can return the item, and carry on with my eBay dispute.

I haven't returned the item as if the refund comes through I will be out of pocket for the return postage.

Will I actually get my refund? I worry that the seller hasn't the funds in his bank and I never get it.

If I do return the item and show eBay that I have, will they refuse to refund me because it will look like I've been refunded twice?

Currently thinking I will wait until late Friday afternoon and if refund is still pending I will dash out to the post office with the item to return it and persue eBay.

This is a royal pita. Worse that it was something dd2 bought with her Christmas money! angry

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now