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Seller trying to get more money out of me for p&p - is this email ok?

(33 Posts)
TrampyPants Thu 10-Jan-13 09:23:44

I won a top on ebay for a fiver on monday, p&p was £1.50. Yesterday the seller emailed me this: "Hello there postage was £3.15 would u be so kind to forward an extra £1.50 to cover otherwise i have received next to nothing for the top. many thanks;+)"

Now, I've sold on ebay before and lost huge amounts of money. I've also mispriced p&p. But, you have to suck it up. Its the risk of pricing low and selling on an auction site. want a set price? set a price. or put it in the paper. I had the £6.50 in my paypal, otherwise I wouldnt have bothered. its a nice top, but nothing special. anyway, I was going to message back:

Hi, I'm sorry you mispriced the p&p, its a pain when that happens. However, I'm not prepared to pay extra for your mistake. Its not only against ebay rules and would mean that I would no longer be covered by them, but I paid the price I wanted to pay and as agreed. If you havent yet sent the top I would be happy to cancel the sale so you can relist at the correct price.

Regards
Tramps

what d'ya think?

this isnt the first time this has happened, surely ebay's been around long enough for people to know how it works!

DeafLeopard Thu 10-Jan-13 11:39:54

Oh she is being very cheeky trying it on....and then sending snippy e-mails.
What she chooses to do as a buyer is one thing, but as a seller she needs to follow ebay rules.

Jayne266 Thu 10-Jan-13 13:05:35

Yeah my ebayer sent it out by mistake and I felt so bad but I wasn't going to make my way to a post office to return it and then they would owe me. I wouldn't mind but my item was 99p and the postage was 5.20

TrampyPants Fri 11-Jan-13 09:40:08

Its arrived! it was £3.15 p&p, but was bundled in a small jiffybag. proper packaging would have made it a large letter size instead.

fuzzpig Fri 11-Jan-13 09:51:30

Glad it arrived. smile

ByTheWay1 Fri 11-Jan-13 11:11:53

do you mean P&P or do you mean postage alone??

I get cheesed off when I sell and people get snippy about the postage cost being less than the postage and packing quoted - do they expect free packaging...

TrampyPants Fri 11-Jan-13 12:51:41

It was postage but in a recycled jiffy bag.

sarahtigh Sat 12-Jan-13 09:23:11

if she did not say signed for in listing she can not just hope you pay after, OK i have done that thinking something would fold flat enough for large letter and then it has not so i have paid £2.20 instead of £1.10 i was hoping for but i have never ever asked a buyer to come up with the extra 1.10, thwe initial charge of 1.50 suggests it was going to be large letter at 1.10 with 40p for packing it would not have been signed for, so the 95p can be discounted as she never quoted for that so therefore can not charge for it

you have been polite certainly i would give low stars for communication maybe neutral with 5 stars perhaps fr as per description and speed of delivery but low stars for other options and add feedback comments to such

" item as described nice top, but very annoyed and being asked for extra postage"

packaging does not cost nothing I agree but you can only charge packaging costs
You can not charge for getting to PO, bus fares, petrol or parking costs unless you are a business, because that makes your car a business vehicle and then you need to insure as such, neither can you charge for time as private seller

sarahtigh Sat 12-Jan-13 09:24:01

25-40p is reasonable packing cost for a small item of clothing in a bag,

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