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Buyer not paid yet - what's the etiquette?

(5 Posts)
sarahtigh Thu 29-Nov-12 14:56:11

don't email just send invoice on day 3 and open case on day 4/5 as a private seller as business seller I do wait a bit longer, last weekend was not a bank holiday or anything, if you open case they still have 4 days to pay and provided they pay it is not marked on their account or anything so it effectively gives them 8 days

fergoose Wed 28-Nov-12 19:56:16

I just open the unpaid case on day 4, then if they don't pay close 4 days later. No point emailing - if they aren't going to pay they're not going to.

AnnaLiza Wed 28-Nov-12 19:55:31

Don't think he/she is a new buyer though. Over 300 feedback! Thing is, she bid way too high and the cost of the jumper + p&p is what you would pay Boden for a new one with 20% discount code! See where I'm coming from?
The trouble with EBay is that it's so weighed in favour of the buyer. Her feedback tells me nothing as to whether she's a non payer. If I push too much I might get a negative or neutral just for asking sad
I actually quite loathe eBay. I only use it because it's the only way to make some money of stuff which is clattering my house.

PurpleFrog Wed 28-Nov-12 19:45:26

Send an invoice! That reminds the buyer. Also, sometimes new buyers think that they have to wait for an invoice before they can pay...

AnnaLiza Wed 28-Nov-12 19:37:39

I sold a baby Boden jumper at auction on Sunday and buyer has not mass contact yet so it's been three days. Shall I send an email to see of he/she needs more time to pay or shall I wait to open an unpaid item case tomorrow? What is a reasonable time for a seller to wait? Obviously I don't want to sound too pushy because she will then leave me feedback...

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