Sold a load of ds's clothes on EBay last week and stupidly sent them 2nd class instead oft usual recorded. No problems until two days ago a message from buyer to say they've not received item. Posted their parcel last Friday and got proof of postage and given that it was only 3 working days after posting I asked them to wait a bit longer given I'd sent it 2nd class.
Anyway to cut a long story short they've emailed today and said parcel still not received I want a refund. It's now been 5 working days since I posted and eBay have advised me that it would be premature to refund just yet and the buyer won't be allowed to open a case until next Wednesday.
I emailed buyer and said this and said could they kindly bear with me for a few more days and assuring that I would refund if it didn't turn up. I also asked them to check it wasn't lying at their local sorting office.
Buyer has totally ignored my messages and emailed me back to say that they were "out of pocket" and disappointed with my service and so would be filing a case with EBay and giving be negative feedback!!!
For fuck sake! It's like I'm banging my head against a brick wall!
I said that I was disappointed they were taking that view but I wasn't the post office and I hadn't said I wouldn't refund, I just wanted them to wait a few more days to see if it turned up.
Then got another message saying I was a scammer and they didn't believe I had posted it at all and spouting a load of other shit. They reckon I won't be able to get a negative feedback removed.
I've since sent them the proof of postage and said I'll telephone their local sorting office to see whether it's there. Told them not to contact me again to which I got a reply saying "oh don't worry I will be contacting you as you've got my money".
It's a £8 boy's secondhand top FFS!
I know I'll have to refund but fucking hell cute a bit of slack!
It's all stacked in the buyer's favour now.
Could bloody kick myself for not sending it recorded.
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Bloody had it with Ebay, fuming!
45 replies
tanfastic · 05/10/2012 19:04
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