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parents always late

(69 Posts)
calmlychaotic Tue 06-Nov-12 23:51:16

i don't really want to charge late fees, i mind for friends or friends of friends and if i charge some would have to charge all. i do feel they take advantage though because they are friends. 20 mins late as norm, often no apology. my other problem is parents hanging around for ages when collecting. i expect them to want to chat about the day and how the child's been but 45 mins, parent are chatting to other parents while im trying to cleanup! i know i need to be tougher, its a lovely atmosphere at pick up kids are happy, parents are happy and i don't want to ruin it but i do need my own life too! i have let it go so long i can't suddenly start charging. any advice how to do this nicely.

nokidshere Sun 18-Nov-12 15:21:05

Also I meant to add that if a parent is consistantly late I would not charge late fees but I would do a contract review and alter the collection time to make it more realistic.

nokidshere Sun 18-Nov-12 15:20:01

I don't give up my time in order to suit them forevergreek these incidents are not daily or even monthly - but they do happen.

And I am happy to do it because a) I am by nature a nurterer and enjoy it and b) they afford me the same courtesy if and when I need time off or early finishes for things in my life (like parents "evening" at 3pm in the afternoon for my own children)

forevergreek Sat 17-Nov-12 09:14:01

Nokidshere- that's lovely, but means you can't have your own life/ plans. If I expect to finish at 6pm then I can easily book theatre/ cinema/ meal out/ flights somewhere for a certain time. If I finish an hour late I would be late and miss the above.

Fri nights I often fly and back Sunday eve. I know that if I finish at 6 I have plenty of time to fly from heathrow on 9.15 flight. However if I finished at 7pm unexpectedly I probably wouldn't make it ( or be vv close ). Parents wouldn't be happy if I started charging for missed flights, taxi fares as tube not quick enough if late etc..

Pourquoimoi Sat 17-Nov-12 02:25:55

Oh good smile I had been following earlier but glad it seems to be working for you.

TheDoctrineOfSnatch Sat 17-Nov-12 01:36:32

Good for you!

calmlychaotic Sat 17-Nov-12 00:33:49

Well i decided to do a letter to all parents explaining why it mattered that they where on time and how it impacted others. And added a late charge of £5 per 15 mins or part thereof. Everyone was lovely about it, one even said she knew she had been getting later and later and was expecting a telling off! So far everyone has been on time and i am much happier!

nokidshere Fri 16-Nov-12 18:44:14

I love the parents being here. They sometimes come in and chat to me and/or to other parents, sometimes they make coffee - I have even fed one or two if they are waiting. grin They all know each other now and we have been known to socialise outside of working hours.

I never charge late charges. I have been that person sitting in traffic and stressing about getting somewhere on time. No-one takes the micky - everyone is thoughtful and apologetic if and when they get held up. Sometimes if they get really delayed I take their children home when everyone else has left and get them ready for bed or play with them till the parent gets in.

Everyone pays on time, everyone pays me if I am sick, everyone is happy to rearrange for me if I need time off at short notice without deducting any pay.

Childminding, for me, is so much more than just childcare and I love every minute of it.

Blondeshavemorefun Fri 16-Nov-12 18:24:21

ditto forver, maybe the parents need to add another 15mins on to each day if always late in traffic

forevergreek Fri 16-Nov-12 18:20:45

Not really tanith, if you are in an area with bad traffic then they need to acknowledge and pay for it. So if often late for 5.30 pick up, then they need to arrange with you for time and payment until 6pm to account for this.

As a nanny I have 30 mins added to estimated arrival to allow for them late ( they arrive prob 20 mins into this 80% of the time)

I also change high late fees. If I am asked in advance and I am free then I am happy to stay on and charge regular hourly rate, if they just turn up late, I charge my hourly rate per 15 mins. It is rude and unexceptable for people to just arrive late without a valid reason or advanced notice. You/ myself and other childcarer also have a life and family outside of work

I think I would change £1 a minute

Tanith Fri 16-Nov-12 12:17:29

...where traffic can be awful. Bad enough to be stuck in a jam without having to stress about late fees too.

Tanith Fri 16-Nov-12 12:16:09

That's why I won't charge late fees. We live in an area

confusedperson Fri 16-Nov-12 10:46:20

I am a parent have been using CM and/or nursery for >3 years now. I would never thought of turning up late or chatting for hours as I value everyone's time.
Anyway, to the point: from parent's point of view, I would prefer £1/min late charge rather than £5/15 min. This is because sometimes the train may get delayed or you stuck in a traffic, and obviously you are trying to make to CM as quick as possible, so let’s say if it is 3 mins past time – would you be more comfortable charging £5 as for 15 mins, or would you rather say “OK it is only 3 mins, let’s leave it”. I think £1/min gives more responsibility to rush to collect on time.

ZuleikaD Fri 09-Nov-12 07:41:53

I encountered a parent a couple of months ago who told me that their nursery had started charging £5 per minute.

calmlychaotic Fri 09-Nov-12 00:25:27

Kate, i love it. I'll have it as plan b if the late charges don't work! If they don't take the hint put the dvd on and start leaping about!

KateByChristmas Fri 09-Nov-12 00:19:15

OP I personally (as I'm a chicken confronting friends) would each day when they collect the DC run upstairs don gym kit, with full on sweat band and leg warmers and drum fingers on a fitness DVD grin

calmlychaotic Thu 08-Nov-12 23:29:35

sounds like you dd is your cm's favourite! I would absolutly love it if a parent said to me, look on this day and this day can we do a handover at the door so i can get straight out, maybe you could call/text me later if there is anything important you need discussing, as i hardly get any time with dd. But on this day if its ok with you could i maybe stay for say 10 - 15 minutes, have a chat and a bit of a catch up on the week and talk about her progress etc.

This thread is really showing up the lack of commnication parents and cm's have in certain areas!

Lala29 Thu 08-Nov-12 23:13:42

Parents stay by the door, not foot! Damn predictive text!

Lala29 Thu 08-Nov-12 23:12:32

As a parent, although I like hearing about DD's day and seeing her interacting with other children, I am always desperate to get her home and spend some quality time with her. I only get about an hour a day with her and would rather not share that! My difficulty is that my childminders treats other parents as everyone described - parents stay by the foot, but with me, because DD is only 12 months, she does quite a long handover most days. She also gets other parents out the door first before spending some time talking to me. Obviously I really appreciate an insight into DD's day, as I feel like I miss out on so much of her life. But a handover by the door would be very welcome for me most days, unless there is something specific either of us has to discuss.

calmlychaotic Thu 08-Nov-12 23:09:27

very good point evreyone, she will just think well its only 2.50 and as travelincolour says its an optional extension to the day, i think £5 per 15 minutes, i dont feel comfortable going too high, i might state that i will rethin the fee after a month or somehtng and give myself the option to increase it if its not working
she isnt the only one, i have a few always late and they will all be getting this letter.
The funny thing is the ones that are late are the people who really no excuse for it, they are either working from home or are very local and have jobs that dont delay them. My parents who are always on time are the ones that have the best excuses, paramedic for example, only late once and full of apologies!
I am close to givng notice, I'll see how the late fees go, i just wouldnt like to lose this child, i really like him!

GrimAndHumourless Thu 08-Nov-12 22:51:34

actually with the late drop off this morning I would say you could think about giving notice

ChippingInLovesAutumn Thu 08-Nov-12 22:48:51

I have heard that before too Blowin. Calmly please take note of what Blowin said!! and £2.50 isn't enough for 10 mins, your time alone is worth more than that, let alone it not acting as a deterant!

TheDoctrineOfSnatch Thu 08-Nov-12 22:45:04

For 15 mins late, obviously.

TheDoctrineOfSnatch Thu 08-Nov-12 22:44:44

Absolutely it has to be high or it will look like an optional extra. My nursery is £15 for 15 minutes. It would work much better for me if I could be half an hour late everyday and if this was on offer for, say, twice the hourly rate instead of around 10 times, I'd consider paying it.

Beamur Thu 08-Nov-12 22:35:06

My DD was at a nursery and I wouldn't have dreamed of hanging around another half an hour or more to breast feed - and I'm pretty sure I would have been nicely and politely told to stop it.
If you feel it is too akward to do too much about this with your friends - do draw the line with anyone new that you take on - treat it as a lesson learned.

Blowninonabreeze Thu 08-Nov-12 22:34:29

You need to make your late fees high.

At dds nursery they found that if they charged late fees, instead of deterring parents from being late, the opposite occurred, they felt they could be late and just pay for it.

So make your fee high.

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