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parents always late

(69 Posts)
calmlychaotic Tue 06-Nov-12 23:51:16

i don't really want to charge late fees, i mind for friends or friends of friends and if i charge some would have to charge all. i do feel they take advantage though because they are friends. 20 mins late as norm, often no apology. my other problem is parents hanging around for ages when collecting. i expect them to want to chat about the day and how the child's been but 45 mins, parent are chatting to other parents while im trying to cleanup! i know i need to be tougher, its a lovely atmosphere at pick up kids are happy, parents are happy and i don't want to ruin it but i do need my own life too! i have let it go so long i can't suddenly start charging. any advice how to do this nicely.

SarkyWench Wed 07-Nov-12 20:11:58

Another parent view...

I'd far rather that my cm was clear about stuff like this that that she seethed quietly without me knowing.
It is tricky when you get on well to not let the chat drift on. Particularly when you are friends.
I try and have a long chat with her in the morning (in paid time) and then be quickish at pick up.
And if they want to bf in your house then that should be within contracted hours IMO.

Late fees are tricky. Our CM doesn't charge but there us a clear give and take system. Occasionally i get stuck in traffic, but then sometimes she asks for a slightly early finish. But if the parents are consistently late then I think you might need them. Maybe try a friendly letter first?

Tanith Wed 07-Nov-12 20:19:16

Oh dear! I'm letting the side down, aren't I? blush

You see, I don't mind this at all - I will quite happily chat for ages to parents at the end of the day and one or two do stay a while while the kids play. I don't have late charges either.

I do get a bit stressed if they arrive early in the middle of tea-time although, if they're happy to wait in another room, that's fine.

And arriving earlier than the contracted time in the morning really upsets me: I like to be fully dressed and at least part way through my first cup of tea before I open that front door!

Always shocks me people are late I asked for care til 4.30pm but childminder charges a daily rate from 8-6 but agreed would charge me same for 7.30-5pm but I always collect from 4.30pm and generally slightly earlier and have left her house by 4.30pm. Remember with last childminder I always collected early and when once I was stuck in traffic I rang her to say would be 10-15mins late I was mortified and she laughed when I apolgised so much and brought her some cakes the next day as she said many parents are late and dont even acknowledge it - mind you poor time keeping is a huge bug bear of mine.

I think late fees should be charged if its a one off and you know parents generally collect early or on time then allowances can be made but its just cheeky and rude and disrespectful to you and because you allow it they allow you to offer free childcare,

add up all those minutes for those children over a yr and see how much money you lose out on and then you will deffo stop doing it!!

Welovecouscous Wed 07-Nov-12 21:58:14

Tanith you sound lovely too smile

calmlychaotic Wed 07-Nov-12 23:32:59

Thanks very much for replying everyone, really appreciate it, i had kids ready coats on and in the hall, i did get them out much quicker today, using lots of tips from you lot. I don't mind them breastfeeding,totally understand after long day mum and baby both want to. but when they feed several times and stay for so long it is taking the . . .! I am taking on some new starters and definitely using the line that hours are until you leave the house so if want to chat/feed etc need to add to hours. My worst culprit was 40 mins late today, no apology and tried to just walk straight into playroom. I stopped her said its not on, hours are contracted, i am over my legal numbers too as assistant finishes for the day. Made it all very clear so last chance and if not late fees start.

ReetPetit Thu 08-Nov-12 11:53:04

oh no you poor thing. this sounds like my idea of hell.

i used to be a bit like you, but had parents who sat themselves down and wanted to hear all about pfb day whilst breastfeeding and it really got to me. i had one who would open my fridge, another who let himself in my front door - errm, no, this is my home....

now, i meet at the door. for drop off and pick up. and that's it. they get a diary, there is really no need to have parents coming in your home at all.

and yes, start charging a late fee, send out a letter to all, and tell them from Jan 1st you will be introducing a late charge. You could also put in that letter that your new policy is to drop off and pick up at the door if you don't feel brave enough to say it to their faces smile

ReetPetit Thu 08-Nov-12 11:57:09

welovecouscous = i don't mean to be rude but it is extremely self centred to feel this way. 30 minutes??? why does your childminder want you hanging around breastfeeding when she has looked after your child all day? it's not on, really. and even if your childminder says it's okay it's probably because she's new and hasn't yet got the courage to tell you it's really not.
some parents need to realise that childminding is our job. Not something we do for the love of it, on the whole.
we care for your child when you are at work - that doesn't mean we want an indepth 30 minute chat on the ins and outs of pfb bowel habits hmm

calmlychaotic Thu 08-Nov-12 21:46:47

so after being 40 minutes late last night and my i thought stern and comprehensive conversation she was 45 minutes late dropping off today, i had kids in buggies and older ones with coats on all ready and exited to go out and waiting in the front garden, they started practically climbing the walls so i set off said i'd have to meet her at the toddler group which she did. I was fuming, its not fair to impact on the other kids and i really had a go at her. then tonight 10 minutes late and no apology.... if someone had told me off for lateness i would make very sure i was on time, if not early next time, that 10 minutes late is such a lack of respect or consideration, i mean 10 minutes wouldnt normally bother me but its the principle, anyway late fees will now be charged not a step i wanted to take but at least i am earning while waiting! with late drop off i am going to stop waiting and just do what i did today and set off, surely she'll get bored of chasing round differnt toddler groups and parks finding us!

ReetPetit Thu 08-Nov-12 21:50:46

god how rude. i feel for you. once a parent has overstepped the mark like this, its feel irretrievable to me. she clearly has no regard or respect for you, your family or your time. it seems to me that parents like this don't even think we are working! they think we are childminding for the fun of it, not to earn a living.
if i were in your shoes, i would give notice, although i know this depends on whether you are able to fill the place easily....

and don't wait around for her in the morning anymore. go about your business and let her come find you.

and please do start charging her for lateness. she sounds an awfully rude woman who thinks the world revolves around her!!

Rant over wink

expatinscotland Thu 08-Nov-12 21:52:03

You're going to have to be a wee bit firmer, OP. You know that, don't you? But it's a business and you have clients.

calmlychaotic Thu 08-Nov-12 21:57:38

reetpetit couldnt agree more, i have been ranting about this all day! i really really like this child, i have had him since he was a baby and he is coming on so well and i dont want to see him go, rubbish businesswoman but hey! i can fill the place, in fact i have 2 looking round next week. if she is willing to pay all these late charges though i could make a fortune! i have decided to charge £2.50 per 10 mins.

expatinscotland Thu 08-Nov-12 22:06:51

That's too cheap, OP. Most nurseries are far more.

SarkyWench Thu 08-Nov-12 22:10:00

Good for you smile

Just make sure you give appropriate notice for the introduction of late fees.

ReetPetit Thu 08-Nov-12 22:13:15

calmly, you could go higher than that. what's your hourly rate?

I think fixed penalty + time rate would be appropriate e.g £5 + £2.50 per 10 minutes. Otherwise it just reads like an optional extension to the day - needs to be an actual penalty.

FamiliesShareGerms Thu 08-Nov-12 22:25:24

DD's nursery charges £15 per 15 mins late, DS's after school club charges £5 per £15 mins late....

OP, the regularly late parent is taking the proverbial....

Blondeshavemorefun Thu 08-Nov-12 22:28:54

£1 a minute - that will soon stop her

redandwhitesprinkles Thu 08-Nov-12 22:31:40

My nursery is £1 a minute late fees. Be firm and expensive for latecomers!

expatinscotland Thu 08-Nov-12 22:32:12

Now is the time, especially as you already have a wait list. That's about 6 weeks before the new year.

There are plenty here who will help you draft or review a letter regarding introduction of late fees.

If you don't want people doing this, the time is now to act.

smile

Blowninonabreeze Thu 08-Nov-12 22:34:29

You need to make your late fees high.

At dds nursery they found that if they charged late fees, instead of deterring parents from being late, the opposite occurred, they felt they could be late and just pay for it.

So make your fee high.

Beamur Thu 08-Nov-12 22:35:06

My DD was at a nursery and I wouldn't have dreamed of hanging around another half an hour or more to breast feed - and I'm pretty sure I would have been nicely and politely told to stop it.
If you feel it is too akward to do too much about this with your friends - do draw the line with anyone new that you take on - treat it as a lesson learned.

TheDoctrineOfSnatch Thu 08-Nov-12 22:44:44

Absolutely it has to be high or it will look like an optional extra. My nursery is £15 for 15 minutes. It would work much better for me if I could be half an hour late everyday and if this was on offer for, say, twice the hourly rate instead of around 10 times, I'd consider paying it.

TheDoctrineOfSnatch Thu 08-Nov-12 22:45:04

For 15 mins late, obviously.

ChippingInLovesAutumn Thu 08-Nov-12 22:48:51

I have heard that before too Blowin. Calmly please take note of what Blowin said!! and £2.50 isn't enough for 10 mins, your time alone is worth more than that, let alone it not acting as a deterant!

GrimAndHumourless Thu 08-Nov-12 22:51:34

actually with the late drop off this morning I would say you could think about giving notice

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