Need help with a very sensitive complaint against a massive multinational!

(1409 Posts)
MrsRickman Fri 16-Jul-10 17:58:45

Ok, here goes.
Coca Cola are running a promo via their Dr Pepper brand just now on facebook. It is called 'status takeover' and involves the application putting an embarrassing or funny status on your FB page.
My 14 yo dd participated and I was HORRIFIED to log into FB and see that her status read - 'I watched 2 girls one cup and felt hungry afterwards'. For anyone who doesn't know what this means, please stay ignorant, for those who do, you can imagine how I felt. This was compounded later on when a quick search through dds internet history revealed she had tried to find out what it was for herself. Thankfully, our ISP has a wonderful child filter!!
So, after various emails and phonecalls to CocaCola marketing I have been offered (quite offensively) as way of compensation, a night in a hotel and theatre tickets for the West End. Fat lot of use to me, we live in Glasgow.
So, how do I proceed? ASA? I am absolutely fizzing with rage and disgust, and want a full apology and explanation. CocaCola are saying they use outside marketing teams for different brands and it's outside their jurisdiction. Help!?
angry

theyoungvisiter Mon 19-Jul-10 13:33:41

"If it wasn't a multi-national corporation, it would be one of their friends."

Yes - and you know what - that would be FINE because their friends are also 14 years old and don't know any better.

It's somewhat different when it's a huge multinational corporation, with adults using this stuff to make money out of children.

Don't you think?

MrsRickman Mon 19-Jul-10 13:35:23

Drew, please let me enlighten you.
To me, this is one of the big issues.
Yes, I feel strongly about the BP oil leak, the situation in Palestine, the illegal war in the middle east, sweat shops in Bangladesh. Being an informed, intelligent woman makes it impossible for me not to care about those issues.
However, I don't care about any of those things remotely as much as I care about my child. My child, not your child, not anyone else's, but mine. So, I dealt with it. And do you know what? Coca Cola listened, and Coca Cola agreed with my complaint. They have publicly admitted that I was right and they were wrong. Me, a wee mum from Glasgow. I did something.
I don't care what you think. Really, I don't. It wasn't you I was taking on, you haven't affected my life or family in any way.
I can sleep easy at night knowing that when something like this affected my family, I righted it.
Maybe you should consider taking up a cause. What do you care passionately about?
Right now I am being ridiculed for my views all over the internet. I don't care, because I was right. This is not an opinion, it's a fact.

LeninGrad Mon 19-Jul-10 13:37:21

I really do not accept that you shouldn't complain about anything ever because there is worse or others will carry on regardless etc etc etc

Be the change you want to see and all that.

dittany Mon 19-Jul-10 13:37:56

I said on the other thread I was mistaken about bestiality porn earwicga, I should have said that Laurie Penny supports necrophilia porn for over 18s. The difference in those two things hardly changes the overall context. And most importantly she talks about porn being made to be shown in schools. How can someone with that stance, take issue with a porn reference on a teenagers Facebook?

Jimbo1531 Mon 19-Jul-10 13:38:45

Yeah, it's fine, you send your children to school, where they don't learn how to read and write, and get the shit kicked out of them, and have junk food and glossy magazines rammed down their throat, while you sit back and occupy yourself with small things that really don't matter, just so you don't have to look at the things that really do make a difference to your childrens lives.

StripeyMoon Mon 19-Jul-10 13:40:00

Well said Mrs R.

strandedatsea Mon 19-Jul-10 13:40:17

MrsR - so sorry, you must feel like you are banging your head against a brick wall with the comments that people coming on to this site because of this story are making about you not trying to protect your children!

Ignore them, there are bigger fish to fry.

dittany Mon 19-Jul-10 13:40:34

Jimbo, you're ranting.

dittany Mon 19-Jul-10 13:42:38

Mrs Rickman, you did absolutely the right thing and I'm sorry you're getting a hard time about it here or anywhere else.

Porn has warped the most recent generations so they don't see anything wrong with it, even children being exposed to its references. Actions like yours help to push back in the other direction though.

earwicga Mon 19-Jul-10 13:42:55

dittany - this thread is about a 14 year old child.

Schools are NEVER going to show porn to those who are legally allowed to have sex with each other. As has been said above, this was a provocative article written by a teenager. Wind your neck in.

CiderIUp Mon 19-Jul-10 13:43:03

Surely you're making rather a lot of assumptions about what people do with their time, Jimbo?

theyoungvisiter Mon 19-Jul-10 13:43:11

"Yeah, it's fine, you send your children to school, where they don't learn how to read and write, and get the shit kicked out of them, and have junk food and glossy magazines rammed down their throat, while you sit back and occupy yourself with small things that really don't matter, just so you don't have to look at the things that really do make a difference to your childrens lives. "

Er, excuse me Jimbo, who said that we aren't also concerned about all these issues?

Personally I homeschool my children and feed them on handwoven lentils. It's a miracle I find time to mumsnet really. wink

Come on, seriously, don't you think you are being wilfully obtuse here? Caring about one aspect of their life (internet safety) doesn't mean abandoning all the important points you raise above. In fact it's all part of the same picture.

ItsAllGoingToBeFine Mon 19-Jul-10 13:43:13

<thread hijack - sorry>

but dittany they already show porn in PSHE in school - cartoon people having sex. Would showing real people having sex be any worse than e.g. showing "The Silent Scream" in RE?

</thread hijack>

TheCoalitionNeedsYou Mon 19-Jul-10 13:43:26

Jimbo - I think people on here might worry about those things too. They might even do something about it.

<round of applause for MrsRickman> Well said.

I think people are getting sidetracked here - the issue isn't whether porn is right, wrong or somewhere in between. It's about a multinational company exposing children to something that (in this case certainly) they would otherwise be unaware of.

LeninGrad Mon 19-Jul-10 13:45:10

Jimbo, MN will not take cosmetic surgery ads, users have got together and effected change on all sorts of issues to do with the representation of women and stuff marketed at kids. Really, our interests are varied and our knowledge is comprehensive and collectively we achieve a lot. And I'm just talking about the informal stuff, not the formal campaigns.

BalloonSlayer Mon 19-Jul-10 13:45:13

"The real atrocity here is that people put coca cola into their bodies in the first place."

Really, Jimbo? Really?

Is that what you think?

I mean: really?

You do know it's a fizzy drink, don't you. It hasn't had cocaine in it for many years?

So you seriously think that being exposed to stomach-churning porn is less offensive than drinking a can of fizzy pop?

Says more about you than you dreamed.

TheCoalitionNeedsYou Mon 19-Jul-10 13:45:25

dittany - Laurie Penny seems to be advocating showing films featuring people having non-exploitative sex to teenagers. If this is produced for schools does it even fit the defintion of pornography?

shitforbrains Mon 19-Jul-10 13:45:56

hear hear mrsrickman

strandedatsea Mon 19-Jul-10 13:45:56

Jimbo - was that your experience of school? If so, that is quite sad.

And perhaps is starting to explain some things about you.

If I were you, I would stay on MN. You will find loads of threads that will be able to help you.

TheCoalitionNeedsYou Mon 19-Jul-10 13:46:47

I think Jimbo can only be cross about tone thing at a time - he needs to develop a more wideband anger.

Jimbo1531 Mon 19-Jul-10 13:47:18

"Personally I homeschool my children and feed them on handwoven lentils. It's a miracle I find time to mumsnet really."

I WAS homeschooled, which is why I can string a sentence together coherently and with punctuation. Maybe if you spent a little less time working your braincell(s) on 'witty sarcasm' and a bit more time paying attention to your children, they wouldn't feel the need to advertise sugary drinks on their Facebook profiles.

TheCoalitionNeedsYou Mon 19-Jul-10 13:49:36

ONE thing. ffs.

dittany Mon 19-Jul-10 13:49:51

Do you want to ask me that same question on the other thread TheCoalition, so as not to derail this one:

www.mumsnet.com/Talk/womens_rights/1005321-Coke-Dr-Pepper-posts-extreme-porn-reference-on-teenagers- facebook

I think it's being derailed enough by Drew and Jimbo after all.

BalloonSlayer Mon 19-Jul-10 13:50:12

Fee Fii Fo Fimbo
I smell the smell of a cornered Jimbo

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