campsite blacklist - have we got one?

(42 Posts)
MrsShrek3 Wed 28-Aug-13 21:36:59

there is a site which I would like to make fellow mners aware of the issues before booking... and that reviews that aren't five star don't get passed hmm by the management so basically nobody is aware of the problems. sigh.

RippingYarns Wed 28-Aug-13 21:38:17

ukcamping seems to be pretty honest

poorbuthappy Wed 28-Aug-13 21:43:12

Pm me please. Would hate to make a costly mistake.
And yes uk campsite is usually quite trustworthy.

MrsShrek3 Wed 28-Aug-13 21:43:43

will look.
campsite uk censor anything that isn't 4 and 5 star too shock

millimat Wed 28-Aug-13 21:45:15

Surely they can be mentioned on here without actually stating the name?

RippingYarns Wed 28-Aug-13 21:47:31

they never used to, that's terrible

why can you not mention the name here?

and how about trip advisor? do they have a camping section?

Ineedmorepatience Wed 28-Aug-13 21:48:33

I think you should just share it Mrs shrek, if they cant take critisism from anonymous people then I wouldnt want to waste my money either!

I use Uk campsites and tip advisor and try to get a balance of views. We are all different at the end of the day and one families idea of a heavenly campsite will not be the same as the next family.

Sorry if you have had a bad camp sad

poorbuthappy Wed 28-Aug-13 21:48:33

Is that ukcampsite.co.uk?
Stars out of 10...

millimat Wed 28-Aug-13 21:48:59

I trust the campsite reviews on mumsnet most grin

MrsShrek3 Wed 28-Aug-13 22:33:10

ahh sorry forgot campsite uk were out of 10. I posted a delicately worded comment about issues with one site there and it didn't get through moderators, although I have dozens of good / high scoring reviews on there already confused

The current one is universal on the site - six families with the same comments (didn't know any of them before getting there either) so not just my opinion. smile

MrsShrek3 Wed 28-Aug-13 22:44:52

This is a camping and caravanning club site. Some are fantastic, some dire. and they don't like to hear anything other than "you are wonderful". Which this particular site isn't.
sigh.

ViviPru Thu 29-Aug-13 08:40:24

Ok so let me get this straight - we're saying that reviews posted to www.ukcampsite.co.uk are routinely moderated and poor reviews deliberately omitted? I have seen come recent reviews that have lower star ratings on there.....

Also, I don't see the issue with sharing details of the campsite here, we don't hesitate to share the good ones so why should it be any different to give a lest than glowing report if it is fair and balanced?

MrsShrek3 Thu 29-Aug-13 09:05:17

correct that ukcampsite.co.uk moderate / don't use reviews which contain comment that isn't positive. Polite and constructively worded comment included.

The current one is merely a safety warning tbh. And advice/forewarning wrt the pitches smile

MummyPigsFatTummy Thu 29-Aug-13 09:17:06

I have seen adverse comment about named sites on here. A current thread about Eweleaze contains good and bad reviews, for example. If there are concerns about a site let us know. If others have had better experiences of the same site they can always post too.

pictish Thu 29-Aug-13 09:20:00

Ukcampsite have published my negative reviews. Not that there are many (only two) - but they did get published.

WeAreSeven Thu 29-Aug-13 10:46:17

Tripadvisor! A lot of campsites are reviewed there and bad reviews definitely allowed through!
Name the campsite!

AmandinePoulain Thu 29-Aug-13 13:22:21

Please name the site, we use C&C club sites and I'd prefer to avoid one if it's bad!

SalomeD Thu 29-Aug-13 14:08:10

UKCampsite routinely edit people's posts and reviews and ban people without telling the reason!

There's quite a lot of people who used to post on that forum that can't access it any more (some for such bizarre reasons as asking what had happened to a frequent poster who didnt seem to be on the forum anymore).

Pixel Thu 29-Aug-13 17:22:07

Oh I'm disappointed now, I always look on campsite uk for ideas on where to go, I thought it was giving a true picture sad. Although it might explain why this year we thought we were going to a 'working farm', expecting something fairly rural, and ended up next to a dual carriageway crammed in like battery hens hmm Working farm might have been there somewhere, there was a distinct smell of silage could have been the loos and I saw one lone hen that had obviously escaped! Was probably behind the masses of keep out signs that we saw on a gate as we turned in. Not a site we will be returning to!

ViviPru Thu 29-Aug-13 17:34:53

I'm disappointed too, Pixel, I find cool camping a bit too limited and ukcampsite is always my first port of call...

MummyPigsFatTummy Thu 29-Aug-13 18:28:02

I dunno though - I am sure there were some critical reviews on UK campsite about Eweleaze. And I am sure I have seen similar for other sites. Interesting about their mad banning policy!

poorbuthappy Thu 29-Aug-13 18:34:29

I've seen critical reviews on ukcampsite too.
This is very odd.
OP name the campsite please.

KnappShappeyShipwright Thu 29-Aug-13 23:17:16

I've seen critical reviews on UKCS for campsites and tents. I know that campsites have to pay to be listed on UKCS so imagine they have the power of veto. I have also seen that some campsites refuse to allow reviews (which is worse that having a bad review in my opinion).

Can you give more detail about what the issue is and maybe the collective wisdom of MN can put together a review that would pass UK Campsite's criteria?

harrietlichman Thu 29-Aug-13 23:24:11

ukcampsite DO publish negative reviews - I submitted one after last weekend and gave it four stars and a less than glowing report, and it has been published.

LickleLemon Thu 29-Aug-13 23:28:18

Have you read back your whole review??? Is it ALL still there??

harrietlichman Thu 29-Aug-13 23:36:35

It is - I was as objective as I could be, and explained I was describing it as I found it but I covered elements such as the 'very, very smelly toilets' and insufferable signposts ordering everyone about. The whole review went in.

MrsShrek3 Thu 29-Aug-13 23:37:19

Delamere in cheshire... have emailed mnhq to remove a 2009 (good) review and either delete it altogether or update.
It's really gone downhill in terms of upkeep, no pegs to mark pitches, no grass just mud due to overuse and poor maintenance, long grass (away from the over-used mud areas where they actually tell you to pitch, obv hmm) standards have really dropped and most difficult of all, wardens were unable to work the computerised bookings system, charge correct fees or appear friendly sad They patrol the site hourly, looking for things to comply with their long list of rules - mainly insisting on windbreaks being moved 30cm, children needing to ride a bicycle in a particular direction, measuring how far a car is parked from a tent (hardly good for a restful holiday?) and also making sure children do not use play equipment they've brought (although there is no play area either)
If you need to use the site, choose hardstanding if at all practical. Fewer issues re pitch quality, spacing and access.

During our stay, children were threatened by a gang of teenagers who had penknives out pointing at them, and the site wardens refused to listen and said it was nothing to do with them. we reported it to the police instead. It happened on their site, so yes there was action which they could have taken.

Avoid. There are a number of nice private/independent sites nearby. Such a shame that the previously lovely atmosphere on this particular site has been lost.

ViviPru Fri 30-Aug-13 00:06:33

Measuring how near a car is parked to a tent? Ha! I'd like to see what they make of how close I get the PruVan to our LoGear. It's almost become sport for me - dodge the guyrope grin

KnappShappeyShipwright Fri 30-Aug-13 00:42:40

I'm sorry you had such an awful time, have you complained to the Caravan Club directly? I'm not a member myself so I don't know how involved they get.

The most recent two reviews on UKCS are negative, neither would inspire me to go.

millimat Fri 30-Aug-13 07:42:02

I'd complain directly to c&cc too. Do they have reviews on their own site? - the caravan club does.
Were the teenagers staying on the site? Scary stuff.

millimat Fri 30-Aug-13 07:52:33

Just looked on c&cc site and you can leave feedback. I would. I'd also put in a complaint and include the police reference number so they know you're not making it up. At the very least I'd want my money back!

newbiefrugalgal Fri 30-Aug-13 07:57:50

Wow- I've only camped once in uk (Henley -amazing!)
And nothing like this. What a shame.
Hope the proper reviews stay posted.

MrsShrek3 Fri 30-Aug-13 08:13:37

I have done a review - but these are the ones who have everything out of five stars and moderate everything. They only publish 4* and 5* reviews hmm It even says so in small print....but only when you have already clicked send in the review page. Disgraceful really. It was a lovely site til now.

MrsShrek3 Fri 30-Aug-13 08:17:28

we are sticking with tje caravan club smile We were on a beautiful site (our regular haunt) last week. the contrast is huge.
After years and years of membership.in c&cc I think ours is getting cancelled.

AmandinePoulain Fri 30-Aug-13 08:22:44

That's terrible! How can that be legal?! shock

I would complain higher though, especially about how they handled the teenagers with knives shock

Geordieminx Fri 30-Aug-13 08:33:54

We went to a site near Gkenrothes. It was lovely but we were only welcome one night as the "caravan club has standards and our camper van didn't meet them" shock

MrsShrek3 Fri 30-Aug-13 08:42:06

shock

just to make clear, this is the Camping and caravanning club.
they claim to be
"The friendly club"hmm
biscuit

millimat Fri 30-Aug-13 21:59:26

mrsshrek where's the lively site? Guess you're from the north west?

huddyblell Fri 30-Aug-13 22:03:52

A few years ago was in the early stages of planning a long trip there, but blooming glad i didn't as visited Shell Island for the day and although it is in a lovely location and has some good views and interesting parts it really is quite grim in so many ways.

Lilyloo Fri 30-Aug-13 22:04:19

If you post it on ukcampsites they will post an independent review , I have left a poor review on there before now and they have published it.
Sorry to hear you had a bad holiday.

MrsShrek3 Fri 30-Aug-13 22:39:46

lovely caravan club site is River Breamish in Northumberland. Five star site and lovely site managers. clean & well kept. In fact everything Delamere is not grin

Jins Mon 02-Sep-13 10:36:40

We were on the delamere site earlier in the season and thought it was fab. In fact I'd put it on my list of sites to return to. I'm not so sure after reading this though

I tend to stick to caravan club sites as you know what you're getting. C&CC sites have always been inconsistent in my experience and definitely not up to the same standard. Not sure that they are that friendly either grin

There are quite a few private sites locally that are really good.

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