to find her chronically bad time keeping disrespectful

(38 Posts)
Whirliwig72 Wed 23-Oct-13 17:46:05

My landlady is very hands-on she manages our property herself and makes frequent visits to see us for house related matters (around twice a month on average). She rarely gives much more than a day's notice (which is a issue in itself) and is always, always at least 45mins late for her appointments with us. Often it's not too big a deal as we would be staying in anyway but sometimes we have stayed in especially or have worked around our own appointments to accommodate her. She'll also often cancel last minute which, after a frazzled hour of cleaning to get ready for her visit, is exasperating. She's always apologetic but the behaviour happens time and time again!

Am I being unreasonable to find her seeming disregard for our schedule really rude or should I accept that this us just her and let it go. I really want to have it out with her and tell her how her behaviour makes feel but my husband is trying to talk me out if it. It's always me that has to deal with her by the way!

MurielHeslopp Wed 23-Oct-13 17:48:49

Twice a month?
She really should back off a bit and let you settle in your home imo.

LEMisdisappointed Wed 23-Oct-13 17:50:56

For one thing, i think she is only entitled to visit once every six months (someone will know about this) and Im sorry but if she was any more than 15 minutes late i would go out! unless she called to apologise for her lateness - it may be her house, but it is your home!

DevilsRoulette Wed 23-Oct-13 17:52:05

what on earth is she coming round to do twice a month? That's quite intrusive.

Whirliwig72 Wed 23-Oct-13 17:53:29

Yes the frequent visits are annoying - she uses some of the cupboards here to store things so she often requires access and she also like to keep a close eye on the garden (former tenants let a whole load of plants die so she's often over here with plant feed etc to prevent history repeating)

Whirliwig72 Wed 23-Oct-13 17:56:32

Once every six months would be bliss - she's very over-attached imo. The going out after 15 mins is very, very appealing! smile smile

neunundneunzigluftballons Wed 23-Oct-13 17:57:19

I have had 2 landladies like that. The were complete pain in the arse control freaks always coming over we found it a tad overwhelming.

I would tell your landlady to await for a call from you in future, insist she does not have permission to let herself in in your absence and tell her you expect her to come on time as agreed. I would remind her of the business nature of the arrangement and take it from there.

Whirliwig72 Wed 23-Oct-13 18:03:46

Is the behaviour disrespectful do you think? I wanted to use that argument with her. She plays the 'I'm so ditsy' card as an excuse when she turns up but surely if she really respected us she wouldn't be this late would she?

DevilsRoulette Wed 23-Oct-13 18:05:02

That's really annoying.
What would happen if you said that her storing stuff and coming round all the time makes you feel that this isn't your home?

She stores things in the cupboards in your house? What would happen if they were lost or damaged? I wouldn't like that responsibility with someone who is so worried about a few flowers wilting that she's practically moved in!

If you tell her to move her stuff out, she has no reason to come into your home any more.

Whirliwig72 Wed 23-Oct-13 18:14:37

The cupboards are locked so her stuff is safe - but unfortunately her storing her stuff here was part of the deal at the start of our tenancy. We never imaged she'd need to access it so much though sad

Whirliwig72 Wed 23-Oct-13 18:24:03

I'd like to talk to her and the way you put it Devil's is perfect but DH is really worried about getting on her bad side, as if she could cast us out mercilessly on to the streets for not being perfectly pliant tenants! The way I see it we are her clients and she should be running circles to keep us not the other way round. The rent is not cheap either!

DevilsRoulette Wed 23-Oct-13 18:24:49

She doesn't need to. I bet she's only doing it to have an excuse to examine your home so much. Where are the cupboards?

DevilsRoulette Wed 23-Oct-13 18:27:34

Well, she has to give the required amount of notice and if you don't move, take you to court. So no, flinging you on the street can't happen.

But of course it's a concern if you feel your landlord will give you notice because you ask for some courtesy

Whirliwig72 Wed 23-Oct-13 18:28:25

Yes that's what I suspect Devil's - after we first moved in she made a big deal about coming to get her Christmas decorations and the box she came out with was tiny - like one piece of tinsel and three baubles! The cupboards are upstairs - one in our bedroom and one in the spare room/ study so yes she gets to go right through the house to access them sad sad

neunundneunzigluftballons Wed 23-Oct-13 18:35:34

Whirl wig that is very invasive I would limit access tbh.

Whirliwig72 Wed 23-Oct-13 18:39:40

Thank you for the morale support feels good to get all my grievances out! Another really petty thing is she has forbidden us from changing energy supplier ( it's in the contract) so we are stuck with sky high bills for no reason as far as I can see. We don't have a service agreement for our boiler or anything!

showmethemoneyhoney Wed 23-Oct-13 18:50:55
nuppet Wed 23-Oct-13 18:52:45

Hi,
Check out www.gov.uk/private-renting. It says as a tenant you have a right to live in a property undisturbed. I think landlords also have to give 24hrs notice before coming round. It sounds as though your landlady is not being fair on you at all.

Corygal Wed 23-Oct-13 18:58:08

Suggest you're too ditsy to pay the rent on time.

Whirliwig72 Thu 24-Oct-13 08:51:17

Thanks everyone for the really useful advice and support!

Charlesroi Thu 24-Oct-13 09:49:55

I hope you are getting a significant discount for this constant inconvenience?
You've realy got to stop this as it's not on. Next time she wants to pop round on some pretext tell her it's not convenient. Doesn't matter if it is. Say something like "we'l be in between 10 and 11 Saturday, so can you please come then". And then go out at 11:01.

You can change energy suppliers but you might have to switch back before you leave. She's not likely to find out unless she goes through your bills anyway.

ophelia275 Thu 24-Oct-13 10:34:21

Why don't you call Shelter and get some advice? What your husband is worried about is called a "retaliatory eviction" and is the stupid "no fault" clause in current AST's, so that landlords can evict tenants without any reason (basically if tenants ask for perfectly reasonably requirements of their landlord like things to be fixed or for them to enjoy "quite enjoyment" of the property which the landlady is currently not giving you).

ophelia275 Thu 24-Oct-13 10:37:05

Is your name on the actual contract or hers? What about the bills/council tax? She might not want you to change energy suppliers if there is something dodgy going on like she is subletting or she has not told her mortgage provider that she is renting her property? In any case, I think you legally have the right to change energy providers. Please do call Shelter, they are excellent at such things.

closingeveryhour Thu 24-Oct-13 15:36:51

You have a right to quiet enjoyment and to change energy supplier regardless of what's in your contract (a contract cannot override the basic legislation on renting and letting). It's also a legal requirement for her to have the boiler safety checked and serviced yearly. I'd seek some advice in this from the CAB or similar and try to find a way of wording an email/letter to her putting your rights nicely. I know it's difficult though as as a tenant you feel that if you assert your rights you might end up being given notice. These amateur landlords are a PITA, they often have no idea of their legal obligations!

fairylightsintheautumn Thu 24-Oct-13 16:09:41

In relation to the lateness I think the best way to approach that is simply not be there 15 mins after the appointment time. When she rings you to ask why, just say, you said x time and we couldn't wait in. She does not have the legal right to let herself in in your absence. There have been many threads about the chronically late and yes it is disrespectful, it is not ditzy and cute.

BrianTheMole Thu 24-Oct-13 16:15:42

Has she put your deposit into an approved scheme?

RenterNomad Thu 24-Oct-13 18:37:30

All the legal stuff above (change your supplier, check your deposit is protected), plus start looking for another house. Landlords like this need to receive an economic signal to change.

MsWilliamTheBloody Thu 24-Oct-13 18:41:49

shock

Twice a month?

I've seen my landlady about four times in seven years - only then to be a tenancy witness for the frequently changing neighbours.

She never comes in.

confused

AnyBagsofOxfordFuckers Thu 24-Oct-13 18:55:02

It sounds like she is actually breaking the law. She had to give you a minimum of 24 hours notice to request to come round. You can refuse for any reason. If she turns up late and you are out, she cannot let herself in. In fact, I think if she turns up at the correct time and you're out, she cannot enter, unless you've specified that she can.

I don't knowif she is legally allowed to stipulate which energy supplier you ue, either. A rented home is still legally yours, it's not like you're living st home with your mum and she's coming in your room without knocking.

I thnk you need to talk to her about changing these bonkers clauses in your tenancy agreement. They are certainly not normal. If you had gone through a large letting agency, they simply sould not be part of it. These clauses are very obviously her way of being able to present 'legitimate' reasons to keep entering your premises. She should not be keeping boxes of personal property in your home, for example. For a start, she just doesn't need to. The stuff about maintaining the garden is bullshit too. It should just be part of your agreement that you keep the outside areas in good order. She sounds a bit too anxious and obsessive to be a landlady (and I say that as an anxiety and OCD sufferer!).

Icelollycraving Thu 24-Oct-13 18:56:15

That is ridiculously intrusive. I would do one of the following:
Suggest a time once a month,same time etc to be available.
Suggest putting her items in storage so she can have immediate access as her regular visits are inconvenient.
Be out when she comes 2 mins late.

NatashaGurdin Thu 24-Oct-13 19:11:30
PAsSweetOrangeLurve Thu 24-Oct-13 19:36:01

She can come in if she has given 24 hours' notice, whether you are there or not. The only circumstance that it is permissible to enter with less than 24 hours' notice is if there is an emergency - and by emergency I mean a gas leak or similar, not that she needs to urgently pick up her Christmas decorations!

She can make it a contract term that you can't change energy suppliers - it's quite shitty as there isn't any good reason to tie you in to a particular company though.

I would be tempted to have a word with her next time she comes round; explain that you know that this is her property but it is also your home

Strumpetron Thu 24-Oct-13 20:10:50

I would get out there so quick you wouldn't see me for dust

This woman obviously has issues with letting go of her property.

It's not fair on you at all.

A mate of mine got a flat, and he kept noticing things moving like curtains being closed, a cup that was on the coffee table being put in the sink... turns out his land lady was letting herself in! He only realise when he came home from work ill and caught her in the act

VikingLady Thu 24-Oct-13 20:16:12

Move. Seriously. She doesn't see the house as your home, but as her second home/storage.

closingeveryhour Thu 24-Oct-13 23:16:07

PASweetOrangeLurve no, any contract term stipulating a tenant cannot change supplier is not legally enforceable. You can't sign away statutory rights in a contract, those terms are just invalid.

http://www.energychoices.co.uk/guides/renters-switching-energy-supplier

Tuppenceinred Thu 24-Oct-13 23:34:17

As usual, a mixture of correct and incorrect advice - speak to Shelter.

PAsSweetOrangeLurve Sat 26-Oct-13 15:41:13

Closing - depends on whose name the contract's in. It's increasingly common to see arrangements where the tenant doesn't get a choice because the contract stays in the landlord's name.

ZillionChocolate Sat 26-Oct-13 18:57:59

This sounds awful. I rented my last house for 4 years. I met the landlords when we moved in and again when we moved out. Nothing in between. Once a month is far too intrusive.

Get some proper advice.

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