to agree with Alice Roberts on Bounty?(84 Posts)
Not sure why being "an anatomist" is specifically useful. I am not an anatomist but I expect most soon-to-be-mothers are fully aware of the existence of the orifice in question.
OK that was a bit grumpy, it's a good last line really
Spoilsports! I loved those first photos & the photographer who did them was lovely!
I cant believe theyre allowed to get away with presuring new parents... some of the accounts of bounty ladies' tactics are horrific recounted on here.
Redhelen Of course she was lovely, she had a product to sell.
My friend had a woman come in with a camera - she said she didn't want any photos - the lady said it was hospital policy as a security measure so she let her take it - it turned out to be the bloody bounty lady
Twice I just said no, that was the start and end of my bounty experience.
The bounty lady i saw was lovely she didnt take any pics, gave me a bounty pack and a whole pack of pampers newborn nappies.
Bounty annoy me. I bought the pictures when I got emails saying my time to buy them was running out about 9 months ago. I still get bloody emails telling me to buy them. Pressure and guilt tactics. I've read some horrible experiences on here that people have had with them too. They shouldn't be allowed to be so pushy with new mums.
This was the conversation I had with Bounty Lady after DS1,
BL "Awwww He's huge, how big is he"
Me "9lb 5oz"
BL <<wince>> "Bless you, did you have many stitches?
Me "None thankfully"
BL "You must've been round the block a few times then"
BL "so shall I take his photo?"
Needless to say I declined.
The last bounty lady I saw was nice, she came round when the curtains were open and was really polite. I told her I wasn't going to let her take photos and she was not put out at all. She asked about my well-being and cooed over my new dd, handed me the useless bag of bumph and left.
They shouldn't be allowed on the postnatal ward.
There was a thread about Bounty a few months ago, some of the stories were awful Bounty are a bunch of cunts, they shouldn't be allowed to just swan onto wards and give vulnerable women the hard sell.
I was told you can only get child benefit forms from the bounty packs.
The small pot of sudacrem is worth it though.
You can download the child benefit forms from the DWP website. I found this out after being stood up by the Bounty lady .
She did eventually find me after we were readmitted a week later and I gave her my details in exchange for the Sudacrem mini pot - that pot lasted me 3 years with ds1, and it only ran out because ds1 got hold of it and spread it all over the carpet (another reason why a mini pot is a Good Thing.)
Hate Bounty with a passion. We didn't even get the photos done, although in my post CS after 3 days of labour state I apparently did give her my details, which they sold on to practically every company on the planet. They're parasites and I see no reason for any salespeople to be on maternity wards.
I object to them having the child benefit forms. The mini sudocrem is very useful though.
Bounty make money out of dead babies, and don't give a shit, anyone who works for them is beyond contempt,
the misery that is caused by bounty is tremendous and goes on for years, they steal details,
and are total fuckwits.
and selling your babies details for a few nappies is very short sighted.
Hate bounty, hate that the NHS sell out to them, hate that people go along with it.
I rarely have the energy for hate I save it for when there is no other option.
Bounty and everything bounty related is totally creepy.
quoteunquote mother of two dead sons, who details bounty happily still sell on, despite me never giving bounty a single detail. and a decade of begging them not to, I like many others, get post addressed to my dead sons, from companies who have bought my sons's details from bounty.
I was in hospital for a while....the free box of washing powder was a god send
wilson I did the same and asked them to guarantee that nobody else was sold my email address. I am now being spammed to death. I hate them for approaching me when I was in pain post-caesarian and exhausted from labour. They are evil.
I took it for the tiny Sudocream thingy. Then found out DD1 had super sensitive skin and wound up having to use organic, cost-a-mint calendula stuff on her. Ditto the washing powder, she had to use Surcare-smells-of-nothing stuff.
But Sudo works great on spots!
'Useless bag of bumph' my sentiments exactly!
The bottom line for me is that no marketing should be allowed in a hospital ward.
There was a thread on this a few months back. I'm very clear about what I think of Bounty. They target women in a situation where they are more likely to sell their personal details and more likely to purchase photographs than they would under any other circumstances. They know this which is why they do it on the maternity work.
It is a deliberately exploitive practice which the NHS are deliberately enabling and failing to women by not properly safeguarding them from this financial exploitation and protecting their privacy at a time of emotional and/or physical stress
I firmly believe there is a good case to be answered about whether the methods they use actually break trading standards because a lot of women are vulnerable and because they are such a captive audience.
It makes me sad that it is seen as an acceptable practice in any way. Its something that has been going on for many, many years and for all the talk of not wanting to privatise the NHS from various quarters, this has been tolerated rather than challenged. And its unlikely to change even now.
You wouldn't allow sales reps on any other ward - to sell any sort of product or to collect private details for commercial gain - so why are maternity wards fair game.
I think the only answer to that question is a deep seated belief that I can only describe as deeply sexist.
Message withdrawn at poster's request.
Fucking hell, quote, that's appalling.
My bounty lady (I say lady, she was the same age as me and straight out of college with her camera bless her) was lovely. Didn't seem put out when I declined having photos taken.
Read some right horror stories though.
When I saw the Bounty lady she said "I can't take any photos of your baby because he's not here and I can't go to SCBU. In any case I'm sure you wouldn't want me to take photos with him covered in wires" This during a time when at one stage ds wasn't expected to survive.
Then every day after that (for the 12 days I stayed in hospital out of the 25 days ds was in SCBU) she would make similar horrible comments. I wish now I had told her what I thought of her.
It's only going to get worse as the nhs disintegrates
Thinking about it, what do Bounty pay to HMRC for the right to include the child benefit forms into the pack?
They are scumbags for exploiting vulnerable women.
That said, they did do a good job of my DD's photo. They removed the marks from her face - she had significant cuts on both sides & over one eye, from the forceps.
But they are still generally scumbags (as an organisation, I'm sure lots of the individual ladies are nice enough).
Musu I am aghast at your experience. What an evil bitch
I have posted before about my experience but it's worth repeating to illustrate why non medical people should be kept away from the ward.
Bounty lady came into our private room and tried to get names and address from me and dh.
When we asked why she wanted that info (being cynical suspicious types) she finally disclosed who she was. From here on we were trying to get her to leave us alone, but she wouldn't go.
She kept trying new angles, including the cb form and the freebies. We were quite clear and polite in saying no, please leave us alone.
In the end she asked us whether this was our first, at which point all bets were off. Our older dd had died just weeks before. We told her, fairly bluntly, and again asked get to leave.
Her parting words: "Oh well, at least you've got a nice little replacement there."
The hospital staff all knew what had happened to us and handled a difficult situation beautifully well. One person not in the loop, tactless and ignorant, greedy for commission, undid so much of their work in trying to protect us and help us.
Commercial interests do not belong in medical settings. We go there as patients, not customers.
Quoteunquote, I'm so sorry about the impact they have had on you. they are unscrupulous bastards who prey on the vulnerable and have no compassion.
I scared the resident one on the post natal ward of the hospital I had DD1 away so badly she would scarper on sight of me for the whole time I stayed there.
Horrific utterly traumatic delivery of DD1 who had gone straight down to NICU as she was prem, and me dumped in the middle of a normal post-natal bay, so when the ward woke up on the morning - the women in there saw me with no cot by my bedside and you could see their thought process wondering if I was some bereaved woman driven mad by grief who was likely to try to steal their babies etc - and then the Bounty bitch arrived... barged into my cubicle and demanded to know where the cot and baby were.
I don't know how I did it, considering how utterly terrified and worn down I was by everything by then and how scared of everything I was - probably resentment for the way she'd ploughed into me crutching my way around the ante-natal department in the past... but I ripped into her so badly she spent the rest of the time I was on the ward avoiding me (ward staff got me a bounty pack for the child benefit forms out of their store cupboard anyway). Probably the one time I managed to be assertive during that entire stay.
It was worse in hindsight than at the time as I was obviously so focused on ds that her behaviour kind of went over my head. I do remember being surprised that she was allowed just to wander around the ward.
I had my daughter in a birth centre so was thankfully spared the visitation of the Bounty lady. I am truly shocked by the stories I've read here.
I wonder what would happen if Sudocrem pulled out of Bounty? Are the two companies linked? The sudocrem seems to really attract people and of course encourages them to use it whether it is needed or not.
The bounty lady when I had ds2 was lovely, possibly because she had a product to sell, who knows! But 6.5 years later the photo she took remains one of my favourites.
However, I'm horrified at some of the experiences I've read on here
Sorry Miaow but you laid into the wrong person, understandably. For most mothers those photo packs are special & good value for money.
The whole Bounty scheme is awful and their reps shouldn't be allowed to bother postnatal women.
On the other hand, Mama Packs are fantastic and full of really useful stuff - definitely worth getting.
I didn't even get any Bounty Packs or get a visit...I heard about them though and they were the first parenting forum I used, and the only one for ages. Met some great ladies on a certain part of that site, however all these stories are hideous! I had no idea they were like that.
Dp rarely loses his temper but he was about to tell the bounty woman we had to f#%* off after our sixth no on the photos and she still kept pushing.
She was even worse to the woman across from me who had a cs was alone and could barely speak English trying to manipulate someone that vulnerable is disgusting
Good value for money redhelen?!
I hate them. So much I will not spend any further time thinking about them. Possibly my shortest comment ever.
I laid into the "wrong person" - I laid into someone barging into the bed curtains without asking, and snarling at me demanding to know why I had no baby at my bedside. She didn't ask nicely - she's one of those ever so cheerful people for whom snarling demands is their natural form of communication anyway (she'd driven her trolley of packs AT me hobbling along on crutches several times when I was in ante-natal and she was refilling the bags in there). She was a vile, rude bitch and deserved it all. (The one working the other hospital in our area was actually a lovely lady, very polite, respectful of people's space and the word no - unlike her Rottweiler with PMS counterpart 5 miles away)
The hospital need to rethink their proceedures if they're going to allow them to continue on the ward though. Even just some indicator on the patient list board of mothers who don't have their babies WITH them so that kind of situation doesn't arise and their don't get knocked on with the photography trolley until their baby is up on the ward... and some way of working around SYMPATHETICALLY (I've heard some awful tales of insensitivity on this one) babies with feed tubes etc in - because the tales of them coming and going "oh you won't want photos with that horrid thing in his nose" are bloody wrong too.
As for the free pots of sudocreme - I'm still drowing in the stuff NOW... I was in hospital with DD1 for that long that the number of abandoned pots I was given by people who couldn't be arsed to take theirs home as they had a big tub at home they'd already bought was getting well into the double figures. Even if I tried to re-render the house in the fucking stuff I could probably still have a surplus!
And Musu's story that I've just read again flags up the need for them to seriously look at their processes regarding babies in special care and the comments about wires and tubes which are well-documented in lots of cases.
Either that or the hospitals need to pull their head out of their arses about where they accommodate mums with babies who've been taken to the unit in terms of their post-natal provision (hint - a room full of mums with babies and a rampaging Bounty lady isn't the answer) - but I think that one's a step too far in terms of hope really!
Totally agree with Alice Roberts opinion on Bounty.
DS was also taken immediately to SCBU as he was premature. The midwives put me in a private room on the post-natal ward, which I thought was very kind of them given my circumstances.
The Bounty lady barged straight into my room - ignoring the closed door - looked around the room, and demanded to know where the baby was. She went away, as soon as I'd said DS was in SCBU - didn't make any comments about photos at all, I think she was a bit embarrassed? - but I found that very upsetting.
I think that if hospitals are going to let Bounty ladies onto post-natal wards at all (and I think it would be much better if they didn't), they need to have some way of letting them know which mothers shouldn't be pestered. No-one who's got a baby in NICU/SCBU or a stillborn baby needs to have a Bounty lady asking them where the baby is.
Message withdrawn at poster's request.
That's a good idea, Suffolk. If there was a room to go to if you wanted to see the Bounty people, that would be fine.
Some of these stories are so sad. Things like this wouldn't be allowed to happen in any other hospital department.
The idea about the Bounty lady being in a room, so only mothers who want to see them will see them, sounds much much better than the current arrangement.
So many stories.
I think in the mat department the other week an NHS midwife was handing out the packs. I have seen "civilian" Bounty women before.
I was astounded that it was seen as a worthwhile activity for a NHS midwife.
I wonder if Bounty pay each Trust for their exclusive access....
Message withdrawn at poster's request.
RedHelen I think the absolute opposite - those photo packs are overpriced and shit. The photographer's only qualifications seem to be owning a camera and a fucking god-awful attitude. They are not 'special' for most women, they are foisted upon them when they are in a position where they're knackered, often unwell (if they're on a PN ward rather than given a 6 hr discharge) and are not feeling able to decline.
Now that almost everyone has a half-decent camera on a phone and the CB forms are available online, there is absolutely no reason for Bounty to be doling anything out or taking photos of babies on wards.
Appalling and shameful.
Slightly different issue but I remember the bounty lady coming into the actual labousr room very soon after I'd given birth to try and foist a pack on me...while I'm lying there legs akimbo waiting for stitches. The midwife, Jane, threw her out. I now get all advertising packs at my house, addressed to Jane....
Don't know if it's still the same but when I had DS you were automatically charged for all of the photos (hugely expensive package) unless you sent them back within a certain time frame. I thought at the time that was outrageous, I can imagine many women who have just had a baby would end up getting trapped by that and it seems very exploitative. The behaviour of some of those bounty reps sounds just appalling.
I know when I had ds it was under £30 for the pack with the birth announcement, baby book, photos etc I was upset the Bounty lady wasn't there for dd2 so had to go back! Oh & I paid when I ordered them.
I would say that it is up to the hospital staff to decide where they can & can't go & i am just presenting the other viewpoint.
It shouldn't be up to the hospital staff.
They shouldn't be there. You don't see people preying upon vulnerable patients in other parts of the hospital - the geriatric ward, the childrens' ward perhaps - in order to harvest information from them for profit or to sell them things when they're not in a position to make an informed choice.
The women on PN wards are usually too unwell or too vulnerable to have a 6hr discharge. They've had anaesthetics, operations or medical procedures, drugs, no sleep for days, they're in pain...these are women who should be protected from salespeople in these vulnerable hours.
If you want nice pics, get a friend or relative to take them, take them yourself, don't pretend this company is doing women a fucking service when in fact they're doing the bloody opposite
How many years ago was that redhelen? I had dd last year and for 2 a4 size pics and 2 a5 it cost £50. Great value
I'd rather not have the option of the pics and have the knowledge that vulnerable women weren't being harassed tbh.
This all makes me very angry. I hope the Bounty woman comes when my DH is around. He's livid about it. Know if they tried any tactics he would give them a piece of his mind! Though the Bounty people probably know that if visitors are around they may have less luck than if it's just vulnerable new mum and baby.
If they come in and ask and I say no and they go away that's fine... but if they pester then I feel very sorry for the one who speaks to me. I'm not a violent person but some of these reps need a punch in the face and sat on.
Me thinks RedHelenB is a Bounty rep...
DS1 was taken straight to NICU and then SCBU and when i was on the ward (without him) I felt really left out because this woman was going to see all the other mums WITH their babies and the only person who came to talk to me was the hospital chaplain. I did get photos done with DS2 (didn't buy them) and have never had any marketing bumpf though suggesting sold on details so I must have ticked a box. It's the packs which bother me more than the women on the wards. Utter crap in all of them which just fills up the recycling bin. Don't get me started on that patronising Emma's Diary rubbish.
RedHelenB Do you work for Bounty by any chance?
I'm sad the Bounty women didn't come near me on the ward, I was desparate to tell her to fuck off. I think she knew this though its disgusting that they are allowed on the ward, I signed up to MNs FB say no to bounty campaign.
I remember the other thread on this. Similar to a couple of other stories here, my DS was whisked away to SCBU due to being prem, and the midwives kindly moved me into a private room on the maternity ward. I suspect this was because I was an absolute wreck who burst into tears any time someone with a baby went past
I was in the ward for two weeks, with DS coming and going from SCBU. I think different Bounty reps came to my room three times, and not one of them knocked. They just barged in. I was lucky, in that DP was able to be with me most of the time and was there to get rid of them. If they'd caught me on my own, I genuinely don't know that I'd have been able to say no to them, I was so sleep-deprived and stressed and hormonal and weepy.
They should definitely be removed. Or at least not allowed to roam the wards.
There was the Bounty lady on a recent-ish thread who was insistent that she was an integral part of the maternity care team. Seriously deluded.
(The one who came to us went away as soon as we said no thank you; DH was gutted as he was spoiling for a bounty showdown!)
quote that is awful. I am sorry you lost your sons
Message withdrawn at poster's request.
The Bounty lady in our hospital gave us a wide berth after DH helpfully told her that her camera was much lower spec than his and wouldn't work so well in the lower light levels on the ward.
I remember her, she was almost suggesting that SCBU couldn't run without her
Quote, that's just terrible so very sorry for your loss.
I have been very lucky not to meet one of these people during my post natal stays and glad I havnt.
We know that this is an emotive subject, but we'd be grateful if you could take a few moments so look at our talk guidelines
I had no idea Bounty kept records of babies who didn't survive. I have been being accused for years of signing up my STBXHs g.friend as she keeps getting literature and her baby was still born. They blame me. I do not contact them or would have let them see this thread.
I never had an issue with them or knew they were a problem before coming to MN.
Someone came to take photos with both DDs (same woman) but she didn't give out free stuff or information. I had free stuff given by the hospital before DDs were born and forms given out by midwives.
I think Fliss point is highly relevant. The Stena stairlift rep isn't allowed into the geriatric ward, nor is the Betterware rep with the catalogue of kitchen aides. And these things are actually useful!
There's just no place for ANY sales reps on a ward.
For the people who do want photos done, you know you can hire a photographer to come on the ward. Book around visiting time and there should be no problem.
I'd have no issue with the ward photography thing - if it was done on a "you go to them" basis - if they had their couple of hours each day and you could either request a visit from them, or go to a day room or whatever where they were set up. I don't even have much of an issue with the marketing angle - I refuse to give phone numbers out - they've accepted that both times and they get my "firstname.lastname@example.org" email address anyway.
What I DO have an issue with is the behaviour of their reps ON the ward - the barging into rooms and cubicles without checking it's suitable to do so (always sensitive on post-natal wards as you're never quite sure what bodily bits are being checked and utilised at the time) and their behaviour toward women who for whatever reason don't have their baby with them (and a side order of insensitive twuntage when confronted with babies with things like feed tubes in as well in some cases). Being stuck on that ward with those mums and babies was the longest, worst, most hideous night of my life, and then for that cow to rock up and demand to know where my baby was in the way she did - in the mental state I was in at that point could have really really shattered me.
I've got a vague memory of the other one that sometimes did that hospital coming in demanding my name and basically trying to pretend to be medical staff (I'd seen her writing all the names down off the board with a wheelie trolley full of Bounty bags earlier in the day - so I can only assume as to what she was doing)... but that one's a hazy memory compared to "where's the baby" bitch woman.
I just cannot imagine a ward of, eg, recovering from surgery having to deal with a salesman on the ward immediately afterwards.
In the hospital I had my children in, the Bounty salespeople wore pale coloured tunic and navy trousers so that they looked like fucking nursing staff and don't identify themselves as being there to sell anything. What the fuck? Why is this acceptable?
That should be 'men recovering from surgery'
I agree with everyone who says the mini Sudocrem is the best bit in those Bounty packs.. the rest is just a pile of crappy vouchers and leaflets!
When I gave birth, the Bounty lady/photographer came around just as I was having a breastfeeding crisis and my OH told her we were not interested... She said "I'll come back later then!", we told her no thanks. In a ward of 4 beds, we were the only ones who declined having our pic taken...
My first child was 5 weeks early and very small because I had IUGR. He was in SCBU. Bounty lady came to my single room every day (burst in on me without knocking every time, once whilst I was expressing) and expressed disappointment "why are you still here?" kind of comments. I had to stay in for a fortnight because I had deranged liver function. I was shell shocked and distraught and only managed a weak "well I am still ill".
With my daughter who thankfully was an uncomplicated birth I told the bounty lady I wasn't interested (a different one in a different hospital). Was on a normal postnatal ward this time but she also showed no respect for my privacy, pulling aside the curtains without asking. I had to really stand up to her to make her go away. Then a bit later she came back and demanded to know whether the baby was my first. I was so shocked I told her and was really pissed off with myself for telling her anything.
I don't like them and the stories about bereaved parents getting reminders are so sad.
I did buy them, they were nice photos and we are all terrible photographers. But as another one with the baby in NICU but me on the normal post-natal ward, being pestered constantly when your baby isn't with you is horrible. If the NHS are going to let them on to the ward they should at least mention that the mums in certain beds have ill babies. Or the Bounty person could use some common sense when there is no baby with them!
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