Not to rush back to the shop with unintentionally shoplifted item

(56 Posts)
EndoplasmicReticulum Sat 09-Feb-13 16:53:10

Went into town today, bought a new rucksack. Didn't look inside before buying it.

Got it home. Opened it up to look inside and there is a purse inside. Purse has a price sticker on for £9.99.

Now I suppose I've technically stolen this purse, although I didn't put it in the rucksack in the first place.

So I should take it back, right? But I wasn't planning to go to town again for another couple of weeks, I don't have time/inclination to make a special journey.

You're all going to tell me I have to take it back, I realise that.

But it would be OK to wait until I'm next passing, right?

VivaLeBeaver Sat 09-Feb-13 16:54:50

Yes of course it would. You'll be returning it - you shouldn't have to make an extra jorney for their mistake. They won't be out of pocket by waiting a few weeks for it. You could always ring them and tell them you'll bring it back soon or offer them the chance to come and pick it up. smile

Purple2012 Sat 09-Feb-13 16:55:13

I would wait until you are next passing. It's not your fault and shouldn't have to make a special trip.

StepAwayFromTheEcclesCakes Sat 09-Feb-13 16:56:30

yes just take it next time you are passing. although if you ring to tell them they may say keep it saving you the worry.

AgentZigzag Sat 09-Feb-13 16:56:55

I would say that'd be OK, why not?

There's no time limit.

I would say give them a bell just in case someone's got it in the neck for losing the purse, but I don't think their company's going to hinge on one £9.99 purse, so they won't have the police out on you just yet grin

zwischenzug Sat 09-Feb-13 16:57:29

As long as it's in the next couple of weeks and not far far away in the future then yeah fine. Personally I wouldn't tell the shop about it I'd just stick it back on the shelf.

Skinnywhippet Sat 09-Feb-13 16:58:37

I'd keep it!

Call them and let them know. When I've done that they've just said not to worry.

willesden Sat 09-Feb-13 17:01:30

Sounds like someone was planning to steal the purse in the rucksack and you foiled their little scam. Happens all the time. The staff on the till should have checked the inside of the bag. I would phone them to let them know, especially if it is a little shop like mine.

atacareercrossroads Sat 09-Feb-13 17:04:20

Id have the intention to return it, but probably wouldn't

EndoplasmicReticulum Sat 09-Feb-13 17:12:36

Well it's obviously a cunning plan to use if I ever do want to shoplift anything.

Not a little shop, a big chain. I suspect when I do take it back I'll be met with a shrug of the shoulders by the teenagers who work there at the weekends. Who also should have looked inside the bag, I suspect.

I'd be more tempted to keep it if it was nice, but it's pink leather. Not my sort of thing at all.

HecateWhoopass Sat 09-Feb-13 17:18:54

I didn't know that, willesden.

Thank you. I will now check inside anything I am buying to make sure there's nothing in it! Don't want to end up with someone thinking I was trying to nick something.

HecateWhoopass Sat 09-Feb-13 17:19:52

sorry endo. yes. Take it back next time you go to town.

They have no way of knowing when you bought the rucksack anyway.

NTitled Sat 09-Feb-13 17:19:58

Truly shocked by the idea of keeping it. I hope those posters are joking.

Geekster Sat 09-Feb-13 17:20:46

A similar thing happened to me recently. I had bought a few items and they hadn't charged me for a purse that cost £5. I took it back and paid for it the next time I went. I would have felt guilty otherwise. But that's me and I don't think you would be entirely unreasonable to keep it, or take it back at your own convenience.

EndoplasmicReticulum Sat 09-Feb-13 17:26:07

Yes Hecate - if they had checked on the till I'd have been in trouble, wouldn't I? "Erm - I've never seen that before in my life, honestly"

Husband reckons that's why some shops have those plastic things through the zips to keep them closed until you've bought it.

EndoplasmicReticulum Sat 09-Feb-13 17:27:48

I do keep the extra stuff that sometimes arrives by mistake with my online shopping. The first time I spent ages on the phone to tell someone, assuming that they'd want to come and pick it up. But it seems they can't be bothered.

So the next time it happened, I kept it.

JenaiMorris Sat 09-Feb-13 17:29:25

Give them a ring. I'm quite sure that in your shoes I'd intend to go back and then completely forget.

You could give it to a charity shop.

MrsSlocombesPussy Sat 09-Feb-13 17:29:53

I once found someone's passport in a handbag I bought. I had no idea why anyone would put their passport in a handbag in Debenhams!

minicreamegg Sat 09-Feb-13 17:32:57

Nope I'd keep it, I once bought a game for DS which was £15, I had to go to customer services to get the disc the lady was scanning down the receipt looking for it, I was scanning for it aswell and pointed out the £15 transaction. She checked the numbers on the receipt and box, then gave me the disc. Got home and realised that I had pointed out a snowsuit for £15 not the game. Never took it back and never thought about it again, it also made me think that she just pretended to check the numbers matched as they clearly never.

Locketjuice Sat 09-Feb-13 17:57:34

I would keep it... Maybe that's just me though grin

EndoplasmicReticulum Sat 09-Feb-13 19:06:49

Jenai that's a good idea.

I am full of the intention to return it, but if I don't get round to it it could go to charity.

ChristmasJubilee Sat 09-Feb-13 19:22:34

I once handed over a £10 note and was given change of £20. I had turned away and took a minute to realise I had the wrong change. I started to tell the snooty assistant who cut me off pointing to a sign stating that change should be checked before leaving the shop and gave me a lecture about how I could have put some of it in my purse. So I put the rest of it in my purse and kept it.

I feel no guilt!

clpsmum Sat 09-Feb-13 20:17:24

I would keep it if I'm honest!!

yuleheart Sat 09-Feb-13 20:27:35

I thought shop staff were trained to look inside bags as they scan them through the till.

BOB and LISA anyone? 'bottom of basket' and 'look inside always' (--oh Asda how I hated working for you--)

Don't mind either way, but kudos for managing not to split any infinitives in the thread title. grin

McNewPants2013 Sat 09-Feb-13 20:35:25

It's not easy for a shop to take it back, I tried taking back something and they told me to keep it as once the stock check had been done there wasn't nothing on the computer system to put it back in stock ( if that makes sense)

NTitled Sat 09-Feb-13 22:56:35

I rushed back to a shop once with a lemon that DD had secreted in the buggy. The shop manager thought I was a loon, but my conscience was clear.

Dromedary Sat 09-Feb-13 23:04:26

Just had a "shoplifting incident" - I left a shop, not having bought anything, and the shopkeeper followed me out and tried to engage me in conversation, while peering in the bag I was carrying. She obviously thought I'd nicked something. I found it really upsetting (I gave her a close up of the contents of the bag and told her I would not be visiting her shop again). Yes I know it's not personal, but it still got to me, and she didn't apologise.

IneedAsockamnesty Sun 10-Feb-13 02:03:37

I've had the to much change given at the till thing as well.I was given much to much went to say something got accused of telling lies and pulling a fast one, when I insisted she was incorrect I was sworn at,

Even when I said "why would I be lying about you giving me to much" she still said "I don't make mistakes"

So I left.

MrsDoomsPatterson Sun 10-Feb-13 02:14:15

I use self scan at Waitrose. One shop I put my bags in the trolley and started shopping. First item in the bag and I realised I hadn't seen a lime from the previous shop and, despite paying for said lime, realised that if I happened to be randomly chosen that day for a rescan I would be thought of as 'The citrus thief' - so I put it back! That's honesty for ya.

Something similar happened to me one time and I called Walmart and they laughed, told me not to worry about it and not to bother returning it.

raisah Sun 10-Feb-13 05:11:00

I bought a handbag for my SIL (bday present) along with other stuff.
Wrapped it up & gave it to her no problems. A few days later when I was
Going through receipt did I notice that the shop didn't charge me for the bag. The cashier scanned it through but it didn't register on the receipt.
Too late to do anything about it, so I got a £40 bag for free!

A few years ago I had a toddler in a buggy and after a while realised she was clutching a watch she had pulled of the shelf a couple of shops ago! I was horrified and took it back but they told me to just keep it - they refused to take it back. No idea why but I loved that watch it the end lasted me a couple of years!

NynaevesSister Sun 10-Feb-13 09:47:36

Having spent my student years working in shops and for my parents shop all I can think of is the worker getting docked for the missing cash or items and the small shops with tiny margins.

That said I have walked out of supermarkets to get home and find the bag of potatoes or litre bottle of 40p pop in thd bottom of the buggy and honestly not had the energy to think about taking it back.

I'd return it. I couldnt use the item having not paid for it. It was an accident it probably happens all the time and tbh it would probably help restore the staffs faith in people given the crap retail staff put up with daily.

FaceLikeAPickledOnion Sun 10-Feb-13 10:18:04

I'd return it in this instance.
But occasionally I have gone to the checkout to pay for an item and the price has scanned lower than the ticket price, then I've kept quiet and not made a fuss about being under charged.

TheCatIsEatingIt Sun 10-Feb-13 12:47:15

I'd be too scared to return it. I'd charity shop it.

michtaylor Sun 10-Feb-13 12:48:57

"Truly shocked by the idea of keeping it. I hope those posters are joking."

So do I. I work in a shop, (part of a big chain). Any stock loses are deducted from our very small bonuses every year.

CountTurdula Sun 10-Feb-13 12:54:45

Which rucksack did you buy? I am hankering after a rucksack similar to the one I had in the 90's.

IAmLouisWalsh Sun 10-Feb-13 12:54:59

I have wandered off with stuff hanging from the back of the pushchair or tucked into the hood before. I usually legged it back, but did manage to get home from the Railway museum in York (an hour's drive) with two 99p sticker books that I ended up keeping...

EndoplasmicReticulum Sun 10-Feb-13 13:18:31

It's a Jeep rucksack.

And don't worry everyone, I'm not going to keep the purse. I'm just not rushing back with it because I don't see why I should make a special journey when it wasn't my fault.

I'll sneak in and put it back on the shelf. Sort of reverse shoplifting.

JenaiMorris Sun 10-Feb-13 13:22:41

Don't do that you loon!

Take it up to the counter otherwise you will look like a shoplifter, even if you're reverse tea leafing grin

Branleuse Sun 10-Feb-13 13:34:43

id keep it

CountTurdula Sun 10-Feb-13 14:59:49

Don't put it on the shelf. If someone sees you do that they could be forgiven for thinking you're planting a bomb. I'm serious.

EndoplasmicReticulum Sun 10-Feb-13 15:02:24

A very small bomb. It's the purse I'm returning, not the rucksack.

I phoned them earlier, I explained, customers services lady laughed and said when I returned it could I bring the receipt.

I explained slowly and carefully to her that it wouldn't show on the receipt because I hadn't paid for it.

She said they need to see the receipt so they can see who sold it to me.

So I'm probably getting the checkout operator in trouble for not checking inside bags.

minicreamegg Sun 10-Feb-13 15:06:15

I wouldn't bother returning it, you'll get no thanks and the checkout person will get in trouble. Keep it for a present or hand in to charity shop.

FamiliesShareGerms Sun 10-Feb-13 15:13:42

Very easy: phone the shop and say what happened. Explain that you will bring it back, but it might not be for a week or two. Make sure you get the name of the person you spoke to.

Go to shop, walk up to till and say that you spoke to X about this purse, and you are returning it as discussed. Don't rummage around furtively trying to put it back on the shelf unnoticed - you will look like you're trying to nick something.

If they tell you not to worry about it, donate it to charity.

JenaiMorris Sun 10-Feb-13 15:14:07

I didn't return a (small) road atlas that I inadvertently half-inched because it was my fault and I didn't want anyone to get into trouble.

Just hand it back and say you've lost the receipt. Or indeed charity shop it.

CountTurdula Sun 10-Feb-13 15:17:03

You see my point though don't you? it doesn't have to be a purse. Anyone walking into a place be it a shop, hotel, airport... anywhere then producing an item from their bag or pocket, leaving it and walking off looks suspicious yes? Personally I'd keep it but you don't want to. Take it to customer services, explain and walk off. No other action needed.

dayshiftdoris Sun 10-Feb-13 15:17:47

This happened to me with a DVD... I realised it had slipped inside the side of a box with mahoosive bin lorry in it...

Went straight back as son was having meltdown about mummy going to prison...

Customer service desk...
'Erm I got home and realised this hadnt been scanned so I need to pay for it'
'So you are bringing it back'
'No I tried to buy it and haven't paid for it'
'Can I see your reciept'
'Yes but it's not on there'
She checks receipt.... 'Its not on here'
'I know, it didnt scan so i need to pay for it'
'Well I didn't mean to take it nor would I take it so can i pay for it please'
'Hold on'...

She goes and speaks to a manager...

'yes thats fine...'

Do all the card malarky in machine and its only when I got home and look at receipt that I realised she had given me a bloody refund!!

Lost the will to live at that point - was £5 and a DVD better off!

Good luck OP - it might be harder than you think!

Trills Sun 10-Feb-13 15:19:36

So I'm probably getting the checkout operator in trouble for not checking inside bags.

Probably, yes.

But that checkout operator does need to be reminded, to prevent real shoplifters.

HazeltheMcWitch Sun 10-Feb-13 15:25:46

I'd just 'have forgotten' the receipt when I take it back. Oops.

Notfootball Sun 10-Feb-13 15:27:28

Post it back as cheaply as possible?

everlong Sun 10-Feb-13 15:30:30

Just ring them. They might just say keep it. Then all will be well then.

EndoplasmicReticulum Sun 10-Feb-13 15:44:42

Have rung, they do want it back, I've explained it might be a couple of weeks.

So I will go to customer services. They don't seem to be that bothered about shoplifting tbh - the shop is in a shopping centre, with an exit directly to the multistorey carpark. People are always walking through there and setting off the "sorry, you must be stealing something" alarm - but nobody ever chases after them.

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