no heating no help

(264 Posts)
baby121990 Tue 22-Jan-13 13:04:21

hi, my boiler blew up on Friday night i called emergency team out

ILoveTIFFANY Tue 22-Jan-13 13:05:49

And?
Rented house?

Fakebook Tue 22-Jan-13 13:06:03

And danced around naked.

baby121990 Tue 22-Jan-13 13:17:31

hi, my boiler blew up Friday night late, i called the emergency team out was impressed he came quickly but was told would not be able to fix until Monday so gave me 2 yes 2 fan heaters to warm a 3 bedroom house. i have no hot water either. i have 2 children one who is 5 with autism. so this is stressing him out which is stressing me out.
Monday came i called the council to be told i have to wait until this Friday before anything can be done. i called back and explained it is impossible to live with no heating and hot water with my children but they don't seem to care and told me there was nothing else they could do. does anybody have any advice on next steps i can do to either get them to rush the job or get them to put me in temporary accommodation. thank you xx

Feminine Tue 22-Jan-13 14:34:23

Are you council/HA?

We are, the same thing happened to us in December. I have 3 children and we just had to wait...and boil water.

Its not easy , I'm sorry.

I doubt there is any advise that can be given with regard to getting them to hurry up.

whois Tue 22-Jan-13 16:23:57

Uh, yeah. Welcome to the realities of life. Things take just as long trying to hire a plumber to sort out heating even if you are employing them yourself and paying yourself.

Two fan heaters should be enough, quick blast every now and again in whatever room you are using. Or you could buy lee to have one in each bedroom.

Boil water in the kettle or hob for baths.

Honestly it's an inconvenience but not exactly emergency accommodation kind of problem.

Astley Tue 22-Jan-13 16:26:39

How do you think the human race managed til central heating?!

Half the world still doesn't have access to running, clean water, let alone hot water shock

If happened to us in December. 2 weeks to fix. Noone died.

usualsuspect Tue 22-Jan-13 16:28:01

I feel for you, I had no heating for a few days last week.

The council usually prioritise tenants with young children. Have you rang them again?

usualsuspect Tue 22-Jan-13 16:29:22

Oh well , we lived in a cardboard box in the snow hmm

Groovee Tue 22-Jan-13 16:31:19

My dh who works for a council as a GE says if it's blown up, you'll need to wait on a new boiler. Which comes down to whoever is doing the admin. If it's a part, then they cannot magic up parts sometimes and it needs to be ordered. 2 heaters is pretty normal, most people cannot afford to use them though.

I wouldn't say you need emergency accommodation.

RuleBritannia Tue 22-Jan-13 16:31:19

Do you have an immersion heater where your hot water tank is? My boiler broke down just after Christmas and that was the first thing I looked for.

Try neighbours to borrow heaters from them. My neighbours came up trumps for me. Just try. I'm sure there will be people around you who will help like that. And I was lucky to have an enormous convector heater that used to belong to my now late parents that was a godsend - jolly heavy though to drag up from the garage.

I'm not with Whois about boiling kettles of water for baths though. There isn't enough in a kettle except for a quick wash in a small basin but it is better than nothing.

Boil water, wear layers, heat one room the best you can with what you've got

Astley Tue 22-Jan-13 16:32:53

It's just the 'it's impossible to live without hot water' nonsense. No it isn't.

It's annoying not life threatening.

ShamyFarrahCooper Tue 22-Jan-13 16:34:17

Well I suppose it depends where the OP lives, because if it's heavy snow where she is then yes I think it is a problem.

Wow, word mention of council/ha and people get a bit snotty about paying it for themselves etc. It's no different to a landlord surely and OP doesn't mention whether she works or not.

OP what about hot water bottles? For the kids those heated bean filled teddies I believe (although we use hot water bottles as kids and never got burned)

It's horrible to be stuck like that.

usualsuspect Tue 22-Jan-13 16:34:34

Heat one room, and wear layers.

Hot water bottles in beds. Forget baths in freezing cold bathrooms. Washes will do unless you can go to a friends or relative for a shower.

GhoulWithADragonTattoo Tue 22-Jan-13 17:05:45

Poor you it's not a good time to be without heating and hot water. I think usual's advice is good. You don't really need to heat the bedrooms as long as you have a nice warm duvet or blankets / dressing gowns on top of your duvet. Wear socks in bed too they help keep you warm and it's less of a shock when you get out of bed in the morning.

Concentrate on keeping the living room warm and make sure you're all well wrapped up (even a hat if it's that cold). I hope they manage to fix it soon. I'm sure your neighbours or friends wouldn't mind you popping round for a shower or could you go swimming with the children and get them showered there - I've done that before when no hot water.

Your autistic son - is he registered disabled? I ask only because my neighbour is disabled and when her boiler blew up recently the council had someone out on the Sunday to fix it. Assuming you rent from the council it might be worth mentioning this. Admittedly my neighbour is also elderly but I'm sure she said it was her disability status that got them moving.

JeeanieYuss Tue 22-Jan-13 17:54:13

I'm sure there's a time frame that it should be fixed by if you have young children..
I feel for you, all the people saying how did people cope before hot water, heating, etc.. We don't have too now, times have moved on ! And I doubt very much any of them are sitting in there houses with no heating and taking cold showers for the fun of it!

It's minus 0 degrees and below in some places, I certainly wouldn't want to be stuck without heating atm.

Take no notice of the posters saying yabu, I hope it gets fixed soon.
Remember the council as a landlord is obligated to get it fixed, as I said above I'm sure there is a timescale too so get on their case!

OwlCatMouse Tue 22-Jan-13 17:57:54

Wow, what helpful posts! hmm

usualsuspect Tue 22-Jan-13 18:13:30

I thought mine were quite helpful

LynetteScavo Tue 22-Jan-13 18:21:45

The thing is OP, everything that can be done is being done. If you weren't in a council owned property, you would still have had to wait over the weekend, and no one would have brought you fan heaters. You would also have to pay to get your boiler fixed.

Yes, it is a huge pain to wait for a boiler to be mended. We waited two years (although we still had hot water) because we we couldn't afford a new one.

Is the 5 year old at school during the day? When he gets home, all stay in one room, heat his bedroom with the fan heater before he goes to bed, and invest in hot water bottles.

Can you use someone elses shower or go swimming while you wait for the boiler to be repaired?

lots of those deodorant wipes and invest in some dry shampoo !! You can get through it, we went 6 bastard,fucking weeks with no bathroom ( had to use outside loo oh yes we did ) and no hot water / heating. We stank but survived by getting showers at my sisters and becoming a fan of our local pool wink I have 2 dcs with sn but don't think it makes any difference with regards waiting unless child is at risk of becoming unwell. Could be wrong tho.

AmberLeaf Tue 22-Jan-13 18:31:58

Ignore the wanky responses.

As Usual says, heat one room, keep the door shut. extra clothes in bed.

Is your son in receipt of DLA?

Having a disabled person in your home should give a level of priority, but if they have to wait for a oart they have to wait for it. crazy though that independant gas engineers can magic them up for paying cutomers but thats council/HA for you.

GrendelsMum Tue 22-Jan-13 18:32:58

Have you been able to borrow some electric heaters from friends or neighbours? If you heat up your living room and have hot water bottles for sitting on the sofa and going to bed, I would imagine you'd be fine. Plenty of hot drinks to keep you going as well.

(Our heating went last week, so I sympathise!)

AmberLeaf Tue 22-Jan-13 18:38:40

oart = part

50shadesofpink Tue 22-Jan-13 18:45:13

Hi, first of all I do sympathise as we had this problem just a couple if weeks ago, but we are owner occupiers and had to call out an engineer and had to wait a week and a half without heating.

In the meantime I went and purchased two fan heaters which although not as good as the heating system did help, a lot. Mind is also a three bedroom house and I have a 5 year old DD, who I wrapped up warm i.e fleece hoodie, 2 pairs of socks etc.

We have also had to boil water in the past to have a bath etc whilst waiting for it to be fixed - just one of those things. Unfortunately don't think there is anyway for you to speed up the process.

baby121990 Tue 22-Jan-13 18:45:13

im sorry i only wanted some advice really. and thank you too. my 5 year old is registered disabled and he is at school part time. i am a council tennent am i am on benefits as im my childs carer. yes he does get DLA. i only wanted to no my rights really didn't want people to dig me out. we had lots of snow the weekend but thankyou to some of the kind people

Message withdrawn at poster's request.

JakeBullet Tue 22-Jan-13 18:48:24

Oh uoi poor woman.....Ive been there too with no hot water or heating. Once in own home ( took days and days to sort out even though we were paying) ), once in private rented (took weeks thanks to tight git LL). Am now in a HA housr and although it toom two weeks to sort it theu did leave heaters.
Like you I have an autistic child so spent ages explaining things to him. Not easy in that situation I know.

BacardiNCoke Tue 22-Jan-13 18:49:49

Blimey that's quite bad on the council's part. Whenever we've had problems with our boiler (at one point last summer we woke up to find the entire downstairs had been flooded by the boiler shock) our HA has been really quick about fixing the problem. Even when a part has been needed, it's been fixed within 24 hours.

I'd get back on to them, keep ringing and annoy them till they get someone out.

JakeBullet Tue 22-Jan-13 18:52:58

Nobody should be getting at you...its hard enough with autism. I so hope this gets sorted on Friday as promised. Do you have relatives nearby who xould let you use their bath? Again I know this isnt straightforward with an autistic child but might help.
Can only echo the advice above about heating one main area....on really cold nights I used to tuck DS in bed with me.

baby121990 Tue 22-Jan-13 18:53:18

im not so worried about myself tbh, its my 2 children esp my youngest as i explained he has autism so its so hard to explain and it stresses us both out. guess i just have to wait x

Kormachameleon Tue 22-Jan-13 18:56:58

<<<sits on hands>>>
Aargh it's no good I can't keep quiet

So your autistic son can't handle not having heating or hot water but will handle moving to temporary accommodation ?

I've had no heating or hot water for the best part of 12 months - guess what ? Nothing happened apart from us getting cold

How fucking entitled do you have to be to expect to be moved to temporary accommodation because you've had no Heating for a few days shock

If you were a homeowner it would be tough shit unless you can afford to fix/replace it out of your own pocket, so you already have the advantage there

Suck it up

That's a total pain in the arse. Follow the advice if usual. I used to work in the repairs dept for a HA and of a part is needed then it may take that long. However, I would call again and ask if they are waiting for a part. I know private contractors can magic them up hmm but generally council contractors ate bound to certain suppliers and can't get it from any Tom, dick or Harry.

I would suggest speaking to them again though, politely btw, and seeing if someone can be out sooner, if you're not waiting in a part then maybe they can fit you in with a cancellation.

It's nor the end of the world but it does suck.

JakeBullet Tue 22-Jan-13 18:59:49

Message deleted by Mumsnet for breaking our Talk Guidelines. Replies may also be deleted.

JakeBullet Tue 22-Jan-13 19:00:33

That was to korma

Excuse the typos, fat fingers and being jumped on by toddler.

usualsuspect Tue 22-Jan-13 19:05:07

You don't have to suck it up at all,You are entitled to a warm house.

usualsuspect Tue 22-Jan-13 19:08:29

You only have to mention that you live in social housing on here to start the frothers off.

mangohedgehog Tue 22-Jan-13 19:08:39

Korma judgy much???

Nobody should have to go without heating and hot water at this time of year, in this country. And as for anyone who says 'how do you think they managed in the past' - they had open fires, that's how!!!

I sympathise, can you get advice from Cit Advice or Shelter to get them to put some pressure on your landlord?

K2ZJH Tue 22-Jan-13 19:08:59

where do you live(private message if you want) I have an extra fan heater and an oil radiator you can lend if you want.

im sure people will have some sympathy and maybe more heaters smile

hope you get it sorted soon

Blimey I really feel for you. Our condensation pipe has twice frozen this cold snap and it is crap.

Can you go and use a relatives bathroom for a nice bath or go to the local pool? Or do you have friends or relatives who can put you up for a couple of days?

baby121990 Tue 22-Jan-13 19:13:35

you try bringing a disabled child up and you no something else i did work until my child was diagnosed with autism. i didnt ask for my child to have this disability angry

LynetteScavo Tue 22-Jan-13 19:13:41

I agree to keep phoning. Nothing worse than someone forgetting you!

cumfy Tue 22-Jan-13 19:14:15

Kettles are handy for hot water.

JakeBullet Tue 22-Jan-13 19:14:25

...and Korma can presumably sell her cold house and rent.....then the heating/hot water will be down to a landlord so that she too can be "entitled". Obviously if she CHOOSES not to sell then that's her choice. Sadly the OP doesnt have ANY choice at all.....which is why she needs advice and not smug "entitled" comments from others who DO have options.

Dawndonna Tue 22-Jan-13 19:15:00

Gosh Korma that was really unpleasant.

And if they are waiting for a part ask for another heater. And also ask if you are able to claim back the electric money. We would refund £3 per heater per day that they were needed.

FanFuckingTastic Tue 22-Jan-13 19:17:48

Hey, I feel for you, my DD really doesn't like changes of any sort, something like this would be regular meltdowns.

So, keeping warm. Electric blankets for those grown up enough. Hot water bottles for those not. Try freecycle for some oil radiators, or accept any offers on here.

Ignore the frothers, people just don't understand. I don't see why you are having to wait so long for a fix. I would imagine they could have done more to help warm the house, or speeded up the repair given the circumstances.

Bobyan Tue 22-Jan-13 19:18:05

Korma I'm not often surprised, but that was truly one of the most spiteful posts I have read on MN.

OP its not much help but can you ask for additional heaters?

FanFuckingTastic Tue 22-Jan-13 19:19:33

I'm lucky because the local second hand man here knows me and brought me an oil radiator for free to replace mine when it broke, he knows my circumstances and he really is a very kind man.

AmberLeaf Tue 22-Jan-13 19:20:37

Korma you should have sat on those hands.

baby121990 Tue 22-Jan-13 19:22:13

Thank you to you all who helped and it made me a bit more positive except a couple. i will keep you updated x smile

littleduckie Tue 22-Jan-13 19:23:38

it is impossible to live with no heating and hot water Impossible to live? Does that mean you will die?

ThePinkOcelot Tue 22-Jan-13 19:24:38

Can't understand why the OP is getting grief from some people - jeez!

Sorry OP, really feel for you. Its awful. I worry about my boiler going off at this time of year. I would keep ringing and keep stressing about your DS. Good luck xx

AmberLeaf Tue 22-Jan-13 19:25:59

Good luck OP.

Booyhoo Tue 22-Jan-13 19:26:21

nice korma. real nice. hmm

there's this thing called understanding. you could try that for a change.

OP i am in county down if that is any good to you. i have lots of spare blankets and a fan heater. also i have a bath/shower you are welcome to use.

usualsuspect Tue 22-Jan-13 19:27:23

Why don't you take your unhelpful comments and fuck right off.

I live without central heating all the time. We find that it's cheaper to have Calor gas fires (which, I realise are expensive to buy, around £75? - maybe you could borrow one?) and buy gas cylinders (around £25 each) for them, than to rely on electric heaters. As for washing when you have no hot water (story of my life, seems to happen every year around Christmas time), use a washing up bowl or similar, a soap and flannel, first wash the body, and then wash your feet by putting them IN the bowl (this is best done in the room where you have heat). Microwaveable teddies, pillows etc. are not as good as old fashioned hot water bottles - the latter keep the heat longer. Wear layers to bed, including socks. Remember to have hot drinks - they'll warm you right through. Hope some of that helps!

Osmiornica Tue 22-Jan-13 19:29:00

Have you spoken to neighbours/friends? They might have a spare heater (I keep one in the garage just in case and have lent it out). They might also be able to help you out with showers etc.

JakeBullet Tue 22-Jan-13 19:29:23

If you have an autistic child melting down regularly due to circumstances and changes IT MIGHT FEEL IMPOSSIBLE TO YOU TOO.

Amazed people can't "get" this.

agoodblue Tue 22-Jan-13 19:33:24

Hope this gets sorted soon OP. Do you have a friend you could spend the weekend with, at least in the daytime? Or a nice autism friendly cafe/soft play/library nearby with heating on during the day. It's fucking freezing out there and yes I'm sure all sorts of people have gone years without heating but it doesn't mean it's not very unpleasant for you to go days without it.

Fakebook Tue 22-Jan-13 19:36:45

Eek. Sorry for my earlier post OP.

I second extra layers and maybe flannel wash the children until Friday?

bluecarrot Tue 22-Jan-13 19:37:20

I'm so sorry to read your story OP. I understand your DS doesn't like change but can you take them to a library or leisure Center during the day so you don't have to heat the house? Some areas give discounts to families with a disabled child- does your area? Or even a discount as unemployed/a carer? What about community centres? Soft play areas? Our local one, unless its really busy, you can stay all day.

Have you seen Mr Poppers Penguins? I don't understand Autism but could you joke you are hoping for penguins to move in?! Would that freak him out?

Make a tent over one bed and get in as early as you can after dinner. Read stories by torch light all cosied up in bed? Try to put the. "Adventure" slant on it?

I just can't imagine not having heating right now sad

Do you have plenty of blankets? Warm clothes? Is there a neighbour you could offer a few quid to dry your clothes and maybe give the kids a wash if the pool isn't an option?

Ullena Tue 22-Jan-13 19:39:10

Sympathy to you. Maybe try making it an adventure for your dc, by having all of you camping out in the living room until the boiler is fixed? Easier to keep one room warm, iyswim. Lots of layers, and boil the kettle to fill the sink for a quick wash.

I knew a woman with two young children who moved into a ha house (escaping dv) and were told that it had no central heating or double glazing currently as the former resident had declined having it installed. But they would update the house asap. This was during early summer, btw. Woman thought it would be six months or so.

It was five years before the ha got around to installing any radiators...

Bloody hell, some of you really are nowty today.

bluecarrot Tue 22-Jan-13 19:41:18

where are you OP? ( roughly!)

What's your ds finding difficult to understand (for my autistic ds being unable to have a bath in the morning would send him somewhere into orbit - he'd have to get in even if it had ice in it hmm )? He also won't wear socks or jumpers inside which would be problematic. Is it something specific, we might be able to think of something to help him?

Jeez, it's fucking freezing here and I can't understand why anyone would have any reaction but sympathy to this thread hmm
Sorry you're having a shit time OP, I'm in Bucks if you're nearby and want a shower and a cuppa in the warm smile
Hope this gets sorted out for you quickly.

littleduckie Tue 22-Jan-13 19:44:23

Once upon a time heating and hot water out the tap was a privileged. Now everyone seems to think they are entitled to it. They are NOT.

I would rather elderly people got seen to first tbh your son will not die, he will just be cold.

gordyslovesheep Tue 22-Jan-13 19:51:33

god there are some nasty people on this thread

OP where are you ? I would be going to the press, my MP etc etc - it's not good enough to be without heating in the middle of snow and freezing temps with little kids - let alone one with a disability

hope this is sorted soon and ignore the idiots x

NoelHeadbands Tue 22-Jan-13 19:51:40

Omg I had a day and a half last week with no heating or hot water and I was ranting and raving, and that was just at my DH!

I sympathise, it's sucks. Hope it's sorted soon

Message withdrawn at poster's request.

apostropheuse Tue 22-Jan-13 19:57:19

What a horrible, nasty and unhelpful post Korma. There was no need for that whatsoever.

OP You've had some helpfu replies on here. I hope you can make use of them.

Like no doubt many others I was brought up in a house with no form of heating apart from one coal fire in the living room. We literally had ice inside the bedroom windows.

A couple of tips, which I hope you find helpful.

For washing th children fill a bowl of water from the kettle. Wash the children's hands, face and body. Place the bowl on the floor - they stand in it and you wash their knees and feet.

To make the above bearable my parents would either do it in the living room in front of the fire, or put the cooker on in the kitchen with the oven door opened for a wee while beforehand . This might not be possible, I realise, if you're on a tight budget.

Wear socks in bed - the extremities get cold first.

If you don't have enough blankets to add to the beds get any heavy coats out of the wardrobe and put them on top of the duvets. You could also wear dressing gowns.

If you don't have hot water bottles and can't afford to buy them you can put some warm water inside a bottle, wrap it in a towel and warm up the beds that way.
Make sure you have plenty of warm drinks.

Learn to run very quickly from bed - bathroom and back to bed during the night! grin

I know you probably panicked a little when you realised you were going to be without heating and hot water on tap for a few days, but I'm sure you now do realise you will cope just fine.

Let us know how you get on!

GhoulWithADragonTattoo Tue 22-Jan-13 20:02:14

OP - ignore the horrible people. Not sure why people are having such a go at you when you only asked for advice and you're already having a horrible time.

I would ring them and say you have two v young children, one of whom is disabled and you're his full time carer so at home most of the time and see if you can't them to speed the repair up.

Some posters should remember the old proverb - "If you don't have anything nice to say don't say anything at all."

thekidsrule Tue 22-Jan-13 20:03:52

christ cant believe the kicking op is getting

renting either council/ha/private entitles the tenant to have these things mended if broken (so does anybody disagree with that ? )

basic heat etc is to be expected these days,we used to hand wash everything and use a mangel but i would no way want to do that

the list is endless

i think any tenant with young children and elderly or severley disabled should have priority with heating (i dont think emergency accomodation though)

and yes my heating went last week and cost me £180,i own my house and know thats my responsilbility,if i RENTED my rent would cover this so yes the lanlord should dam well fix it

hope you get this fixed asap op it's miserable to be in this positon with the current weather

Ooh, MP is not a bad idea.

thekidsrule Tue 22-Jan-13 20:08:03

oh and im in the south op if i can be of any help pm me

SwitchedtoEatingCheese Tue 22-Jan-13 20:08:15

Op where do you live? You would be more than welcome to come to my house for a shower or bath.

SwitchedtoEatingCheese Tue 22-Jan-13 20:09:12

I'm in Scotland if you don't want to post your location. Pm me if I can help

dikkertjedap Tue 22-Jan-13 20:11:18

It is really horrible to be without heating and hot water with this weather, whatever some people say.

My tips:
- be careful with using the fan heater as they use lots of electricity
- definitely get some how water bottles (1 or 2 for each bed) and put them in in advance so they warm up
- wear lots of layers, also in bed
- make sure you are already warm before you go to bed (if necessary dance all together before going to bed)
- I would all sleep in the same room and have the fan heater at a very low setting
- during the day: lots of layers and if possible go to the library/swimming pool (have shower there and dry hair there as well)/cafe/cinema etc - spend there as long as possible, take some things to keep you occupied if necessary.

Probably best to spend as little time as possible at home. I really hope they can fix it on Friday.

Good luck.

MammytoM Tue 22-Jan-13 20:17:17

Wow few rattled cages here! Nice to see so much sympathy for this lady and her family shock. OP - ignore the snide remarks and remember that people who get on high horses tend to fall off smile. Let's hope their heating never breaks down eh!
But also some helpful advice smile. It's not nice for anyone to be cold in this weather regardless of whether they are in a council house or not. I used to live in a house which was so cold there was ice on inside of the windows - I sympathise OP! Hope it gets sorted soon.

amistillsexy Tue 22-Jan-13 20:18:27

Op, my boiler was condemned just before Christmas. We were without heat or hot water for a freezing cold week.

My son has ASD as well, so I know what you mean about him finding it hard. People don't understand that the anxiety levels are constant. There is no let up. It is not just that he 'doesn't like' change, he cannot stand it. Even changes my DS wants, and likes (like snow!) cause him to be constantly unsettl;ed and on edge. It is exhausting to live with.

During our 'Big Freeze' week, we bought lots of hot water bottles (I spent all day with one tucked down the waistband of my jeans, warming my back. Bliss!), and used the fan heaters they gave us to heat the room(s) we were using at the time. They do heat a space quickly. It's important to remember to keep doors shut as much as you can to keep the heat in.

I hope they fix your boiler soon, OP. And I hope a few of the others on this thread one day take the time to really try and understand what living with autism is like, and learn some compassion sad.

happynewmind Tue 22-Jan-13 20:18:49

Wow

Yes in he olden years we didn't have heating and running hot water but most people in UK do now and OP is not unreasonable to be fed up.

Yes the temp accommodation was a bit much but it's freezing cold, snow on the ground and she just sounds fed up and stressed! Also fan heaters are very expensive to run.

OP hope your sorted soon.
When we had no heating kids slept with me so we only had to heat one room.

ShellyBoobs Tue 22-Jan-13 20:32:04

Hope you get it sorted soon, OP.

fluffypillow Tue 22-Jan-13 20:36:11

Not a nice situation to be in at this time of year. Make sure you keep feet and heads warm, they are the most important parts, and this will help alot.

I hope it won't be too much longer.

grobagsforever Tue 22-Jan-13 20:44:26

Do NOT leave a fan heater on at night op. Poster who suggested this is deranged. This is extremely dangerous. Jeezz

EricNorthmansFangBanger Tue 22-Jan-13 20:47:05

Jesus Korma, that wasn't very nice was it?

OP, sorry to hear about the heating/hot water. Our boiler is on the blink and has been that way for a while. We had a boiler repair man come out not long after it first happened and it stopped doing the error sign the morning he came. He serviced it instead and was saying that the temperature sensor was on its last legs and would need replacing soon but he wouldn't do it right then hmm. It started doing the error thing again about a week later and we've had to work around it for the moment as we are skint right now. So we will put it on every now and again and the error thing is still happening but the house gets so cold at times that we have to put the heating on. It's amazing that when we rang the original boiler man back and told him we wanted the part replacing he said he'd be in touch, yet didn't bother. Then again when I rang him last week he said he would ring on Friday and he didn't. I'm assuming he doesn't want the work now as it's twice he's not bothered to get back to us. I need to get some other repair people out now to quote us for the work and hopefully we can fix the problem in the next fortnight or so.

I don't really know how HA/council do things with regards to repairs so I can't help you there sorry. I do hope you manage to get it fixed very soon and like others have said, there should be a timescale for this type of thing. Ring daily if you can to try get them to chivvy along.

baby121990 Tue 22-Jan-13 21:02:42

im in Bromley Kent, thank you

well as they say what comes around goes around!!!

the thing with my autistic child is he cant handle change in his daily routine, he used to having a bath a 6pm every night. like having dinner at 5pm so yes thats the difficult part.

all i wanted serious was some advice but hay there are some nasty people out there. people just love to judge.

Kormachameleon Tue 22-Jan-13 21:08:50

Do you really think it is unreasonable to wait a week for it to be fixed ?
One week. For a free repair. In subsidised housing.

I just don't think it is at all. And the reference to temp accommodation really seems OTT

The fact is I, like many have no heating or hot water and have t had for a long time. I'm also disabled now with a condition that is exacerbated by cold

Except I have no one to demand fix it, or replace it or move me somewhere warm

So it somewhat annoying when others moan about a few days in the cold
And to the person who called me a fuckwit - fuck off eh ?

Yes the bath would be a problem with us as well. In your situation I would put a puddle in the bath (warmish) - straight in and straight out so you've done the bath bit - or at least gone through the 'right' motions. It might reduce his anxiety?

If ds1 didn't have his morning bath the rest of the day wouldn't happen so I would actually go through the motions in any way possible (even if it was a tiny puddle and in and out, or even a 2 second dip in freezing water) to allow the rest of the day to happen.

baby121990 Tue 22-Jan-13 21:13:48

yeah your judging me because i live in a council house, i still pay council tax i still pay rent i still pay for things fir these things to get fixed the only benefit i get is carers allowance and DLA for my CHILD. im not choosing to live like this i have to think of my children or i would be call an unfit mother

crashdoll Tue 22-Jan-13 21:17:25

To be fair to Korma while I do not agree with all she's said, she is not judging you for where you live. She's judging you for having OTT expectations of the council.

However, I appreciate it must be horrible in this cold weather with young children and hope some of the suggestions made on this thread are helpful.

AmberLeaf Tue 22-Jan-13 21:21:23

It isnt an OTT expectation though and Korma sounds like she is just jealous because she hasnt got a landlord to fix her boiler!

Council house envy is pathetic.

JakeBullet Tue 22-Jan-13 21:21:28

So sell your house Korma and privately rent.....then you too can rely on a LL yo do repairs. Fact is you do at least have an option....the OP doesnt.

Unless you have a child with autism you have no idea what it can be like...and it makes you desperate.

And if you dont like being called a "fuckwit" perhaps think about being less spiteful when you post and I will be less quick to judge you.

Kormachameleon Tue 22-Jan-13 21:24:16

No I'm not judging you for living in council housing, not at all
And I haven't mentioned benefits whatsoever so not sure why you are putting words into my mouth
I understand that you worry for your children - I do too
I've got a child at home that I'm trying to keep warm

My issue was with the OTT response to having to wait a week, seven days or less to get it fixed. Especially when it is a free repair that you don't have to worry about funding. And the temp accom thing really irked me - you would seriously move somewhere else for the sake of a few days ?

Kormachameleon Tue 22-Jan-13 21:25:39

Lol not jealous amber - I have a nice house in a nice place thank you very much
It's just really annoying to hear people whining over well, nothing

Picturesinthefirelight Tue 22-Jan-13 21:25:44

My heating has been playing up since Xmas eve. Some days it comes on, some days it doesn't

I'm bank of the list working for a heating company and my dad bring a heating engineer!

Seriously. Everyone us having to wait. Friday & Monday the engineers couldn't get anywhere in the snow. Parts are taking time to come through. There is always a backlog this time of year. Regular customers are having to wait up to a week for parts to arrive

You just have to be patient.

It happened to us one time, we camped out in one room and heated that one and watched a lot of TV. My boss let me hang out on my day off (I was a nanny) and shower there, do you have friends or family you can go visit?

gordyslovesheep Tue 22-Jan-13 21:26:31

just because YOU are suffering with a stiff upper lip Korma doesn;t mean the OP has to

maybe you should start making some noise about your situation

Booyhoo Tue 22-Jan-13 21:27:54

no, i have to say i think korma seems to have an issue with teh fact Op is in a council house. she has made a couple of references to OP not paying for it.

Kormachameleon Tue 22-Jan-13 21:29:03

jake that is a ridiculous suggestion and similarly if op has issue being at the mercy of landlords then why doesn't she buy a house and pay for the repair - she could have a plumber out tonight ?
Yes ridiculous isn't it ? But an option none the less

And my post wasn't spiteful, it was my opinion based on the information the op gave - last time I checked we were all entitled to give out opinions here

And actually, I don't care how you judge me

AmberLeaf Tue 22-Jan-13 21:29:51

Lol not jealous amber - I have a nice house in a nice place thank you very much

Yeah me too and its HA! grin

It's just really annoying to hear people whining over well, nothing

Its not nothing though is it? she has an autistic child who struggles with his bath/bed routine being disrupted, I can totally relate to that as my child is also autistic.

Bit of empathy wouldnt go amiss.

MummytoMog Tue 22-Jan-13 21:30:59

I think the OP is being a bit dramatic tbh. If a bath is very necessary then you can make a pretty good little bath with a couple of kettles of boiling water and some cold. You can move the fan heaters around with you (one in DCs room to warm it up before bed, then in your room before you got to bed etc etc). If you're very desperate for more heaters your housing office should be able to lend you a calor gas heater or some more fan heaters, but you'd do better to wear more layers and make hot water bottles. I too have lived without heat and water, and it becomes the new normal pretty quickly.

Sometimes you can't sell your house. Because its worth less than you owe on it. Or because it's in such awful condition that it's unsellable. Or because you've had so many alterations made to it, you couldn't live anywhere else. Or because you couldn't physically move. Or you lack the cash flow to pay out the costs of moving (solicitors, removal men, selling costs).

TreadOnTheCracks Tue 22-Jan-13 21:31:14

I would post on facebook about it and hopefully some local people will offer you a loan of a heater/their shower.

Hope it's fixed soon. We had 10 days with no heat or hot water a couple of years ago and it was horrible.

thekidsrule Tue 22-Jan-13 21:31:53

why shouldnt a tenant expect their heating to be fixed when it goes down,without having to wait ages

rent is paid or should op be forever grateful because her rent is reasonable

korma would you want children to suffer in a freezing cold house,you are an adult these are kids

and those that own their own place should plan for things like this as nobody else is gonna sought it,there are pros and cons of home ownership

stop sounding jealous/envious

Kormachameleon Tue 22-Jan-13 21:31:55

Make some issue to who Gordy ? No one cares when you own property, there is No safety net or support

You can't afford it ? You go without

And boo - I don't care where op lives. Seriously it doesn't bother me at all. What does bother me is people moaning about unrealistic expectations, specifically when they aren't paying for them.
I'd just be super glad it was getting fixed in a few days and I didn't have to worry about finding the money

But it seems I'm in the minority, perhaps I should be more demanding

Booyhoo Tue 22-Jan-13 21:32:42

it's not nothing at all! OP has said why it's such an issue in her family. she has admitted it was ott of her to talk about temp accomodation, she is more concerned about the effect on her son. quite justifiably IMO. she's in a shitty situation, you're in it too, why have you no empathy?

Kormachameleon Tue 22-Jan-13 21:33:59

thekids korma would you want children to suffer in a freezing cold house,you are an adult these are kids
Did you not read the part about my son being cold ? Or is he not as important as op's children ?

Booyhoo Tue 22-Jan-13 21:36:02

well perhaps OP didn't realise until she spoke to others (MNers?) that her expectations are unrealistic. that doesn't mean she is feeling entitled or grasping. she's probably in a bit of a tizz especially if this has been going on for a few days and her son isn't coping well. a few days of managing that is enough to send any of us a bit desperate and maybe a bit dramatic!

MarcelineTheVampireQueen Tue 22-Jan-13 21:37:54

Some nasty people here on this thread...

Karma give over, she was looking for a bit of sympathy. You might be able to manage with a disability and no heating (which I had to do before Christmas and I have quite severe RA) but her child, who is used to routine perhaps bath bed etc is having a meltdown, try to at least understand that. What is she supposed to do, tell him to cop on and manage his expectations?

I can imagine too that as a HA/LA tenant, you get seen to when you are seen to so I imagine the OP is expecting a wait. Good luck with OP, I am no help to you where I am, but I second all the tips you got here (except leaving the heater on overnight, dont do that!)

Booyhoo Tue 22-Jan-13 21:39:07

and what has her not paying for the boiler repair have anything to do with how long she should have to wait for it? she is a tenant and her LL (the council) recieves money in order to maintain her home to a habitable standard. just because she hasn't had to go to the bank herself and lift out the money doesn't mean she deserves less urgency than someone else who has! i do think you have an issue about her being a council tenant. in every post you have mentioned that she's not paying for it.

Viviennemary Tue 22-Jan-13 21:39:17

That is totally awful for you in this freezing weather. Our boiler broke down a couple of years ago but luckily we had an immersion heater for water. And that was bad enough. It was a few days of misery till it was fixed. But no hot water either. That's dreadful. Not helping that some people seem to be rivals to Scott of the Antartic.

ImagineJL Tue 22-Jan-13 21:42:02

My boiler packed up at the weekend, and I posted on facebook asking if anyone local had an electric heater I could borrow. Within half an hour I had three heaters and numerous offers of baths/showers. So I would ask friends and neighbours to help, people are often very kind about this sort of thing.

gordyslovesheep Tue 22-Jan-13 21:43:15

Korma that is the down side of home ownership - I have a boiler plan and a good plumber/gas person if needed

the OP is PAYING somebody else to provide a home - they have a DUTY to make that home usable - so she has every right to be upset smile

usualsuspect Tue 22-Jan-13 21:44:13

Of course the issue is that shes a council tenant, the references to subsided housing and free repairs says it all.

ISeeSmallPeople Tue 22-Jan-13 21:45:20

It's a busy time of year for boiler breakdowns.
A week is standard at the moment to get a qualified engineer & part.
They have given you two sources of heat. If you need more, ask!
As for baths, you don't have to just use the kettle. Warm water in pans, in the oven etc. It doesn't have to be boiling water added to the bath, not does the bath have to be full.
They will fix it or replace it. It is annoying. but you can't magic up an engineer, part or boiler. No one can, tenant, LL, HA, owner occupier.

ISeeSmallPeople Tue 22-Jan-13 21:47:08

gordy
The HA will also have good engineers they can call. and are bigger clients than just you. Still can't magic up a free appointment. You try calling you gas plan & see if anyone can come out tomorrow smile

gordyslovesheep Tue 22-Jan-13 21:49:56

I would and if not I would pay for someone who could

we are not talking about next day anyway - we are talking a week for the OP - that is not on

Us too - we had an ancient back boiler that just gave up one December. It was ten degrees centigrade in my living room.

Which is why I am sympathetic to OP. No one's saying you don't deserve sympathy too, Korma, but you seem to have a real problem with her.

apostropheuse Tue 22-Jan-13 21:51:19

People who rent do not get free repairs. The cost of maintenance and repairs is factored into their rent.

It's not the OP's fault that you choose to live in the place you are living Korma, nor is it her fault that you've had no heating and water for a long time. You could sell your home and rent - and get things repaired - if that's what you want to do - you obviously don't as you have a "nice home in a nice place". Your choice how you want to live.

Kormachameleon Tue 22-Jan-13 21:53:12

the OP is PAYING somebody else to provide a home - they have a DUTY to make that home usable - so she has every right to be upset

Over a few days wait Gordy , really ? Upset ? Annoyed ? Yes inconvenienced ? Yes. cold and and fed up ? Absolutely
But upset and asking about temp accom for the sake of a few days is an overreaction

I also would've thought that the council would have a vested interest in maintaining the boiler because this sort of thing is bally expensive. Saying that, I live in an ex-council house and my neighbour is still a council tenant so I know that's unbelievably naïve.

gordyslovesheep Tue 22-Jan-13 21:54:53

erm yes UPSET not everyone has your blitz spirit - and it a WEEK not 'few days'

ISeeSmallPeople Tue 22-Jan-13 21:57:40

Its not a week in council time though.
Friday night boiler 'blew up'
Same night emergency team came out. (Bloody outstanding service I'd say. ) they brought alternative source of heat & instructions to call HA on Monday.
Op calls Monday & earliest appt for engineer is Friday. 4 working days.

JeffFaFa Tue 22-Jan-13 21:58:17

OP ignore the few nasty people on this thread you are completely within your rights to expect working heating within a reasonable time i.e 24 hours in this weather. Our ha ensures all emergency repairs to heating and water are done within 24 hours. Its freezing out there, earlier my heating didnt come on (ok i used up the meter) and i couldnt get out to fill it, dh came home to do it but it was bitterly cold, 2 dc's and i were clothed with extra socks, slippers, house robes etc and still cold and i only had to go without for a few hours!

baby121990 Tue 22-Jan-13 21:58:17

temp accommodation because of my children not because of me. wow i cant believe some people.

YES A FEW DAYS IS A LONG TIME WHEN ITS BELOW FREEZING OUTSIDE
I WAS ASKING IF IT WAS POSSIBLE I WASN'T EXPECTING

gordyslovesheep Tue 22-Jan-13 21:59:42

7 days without heating - the OP is in her home every day not just Monday to friday and the council i work for has staff who work weekends smile

OP I hope it's sorted soon x

Picturesinthefirelight Tue 22-Jan-13 22:00:02

My dads firm does callouts for a HA, several large hospitals, care homes and similar

The timeframe the OP has been given us entirely reasonable.

ISeeSmallPeople Tue 22-Jan-13 22:00:35

But the HA provided working heating in the form of 2 heaters on the same evening.

If you need more heaters ASK for more.
You can also ask for a water heater, which is basically an enormous kettle.

thekidsrule Tue 22-Jan-13 22:05:00

if its a house i dont think it's a great idea to boil pans and such for baths

walking around upteath times with them is very dangerous

op all the very best

bluecarrot Tue 22-Jan-13 22:07:11

OP, don't get wound up over negative threads. just ignore. Everything here is words on a screen and you can take them (or leave them) as you wish.

Of the things suggested, what do you think is achievable for you and your family? Is there anything else you would like tips on?

bluecarrot Tue 22-Jan-13 22:07:42

threads = posts!

Booyhoo Tue 22-Jan-13 22:10:53

OP would your son settle for a 'bath' in a plastic tub of some sort?

i used to use a plastic drawer out of one of those sets of drawers on wheels you get from poundstretcher when it was freezing upstairs and i had the fire lit. you could use an under bed storage box (plastic) or one of those large rubbery sort of round tubs you can get in asda (i use mine for laundry) it would do for a quick bath and would take less water also has the advantage of being able to bath him in the living room where you have the heater on.

JakeBullet Tue 22-Jan-13 22:13:16

My heating broke down last year and it was a two week wait. Thankfully as DS is older he could understand more easily than the OPs DS can.

Anyone renting IS paying for the repair. ..it's factored into the rent. ...or at least mine is as its included in the rent breakdown I was given when I moved in.

It's a nightmare not having heating this time of year.....but even if you were to ask someone to come out privately it would be a longish wait.

And Korma.....she isnt getting a free repair. It's not actually HER house but belongs to the council so they will want to repair it. You live in a nice area from your posts on this thread so understandably dont want to sell....thats the choice you make but if you own by choice it's a bit rich castigating someone who hasn't the luxury of that choice.

ISeeSmallPeople Tue 22-Jan-13 22:14:11

I did not suggest walking around with pans of boiling water. How hot do you have your bath? Warm water, not scalding.
Or plug extension lead in & put kettle in bathroom. Sit on loo boiling water & filling bath. No walking around with hot water don't put whole plugged in kettle in bath

Op keep nagging your Ha. Ask for more heaters. But it's very unlikely you will get anywhere with a request for temporary accom with an appt scheduled for 3 days. By all means ask for more heaters. Ask for money for extra electricity used ( although gas usage will be less). If your son is finding no bath time difficult, how will he find moving somewhere else for a couple of days? Ask your neighbours, family, friends if you can use their bath.

MidniteScribbler Tue 22-Jan-13 22:38:02

Unfortunately, just because a landlord or council has a responsibility to maintain a property, doesn't mean they can snap their fingers and get it done. They need someone to look at it, then they need to order parts, then they need someone back to look at it. The council had someone out there that same day to look at it, and I'm sure they would have fixed it on the spot if possible. But they need to wait for parts, and all the goodwill and bribery in the world doesn't make companies send them out any faster.

You have to consider what is "reasonable" in time frames. Council coming out that day, ordering the part on the next working day, allow a couple of days for shipping, then having it installed sounds pretty standard. Drag out much longer and you'll have something to complain about, but for now, it seems like they are doing their jobs to the best of their abilities.

Sometimes things break down. And it doesn't matter if you're a homeowner or tenant, you just have to let the cogs of trade work to get things done. Yes it's annoying, but it's how things work. You just have to make the best of it.
I was without hot water for a month a few years ago because the company that supplied the parts were closed down over christmas/new years. Even tried to call the manufacturers overseas to get item shipped direct and they wouldn't as they had a contract with the suppliers. Pain the you know where! But absolutely nothing I could do about it but wait, boil water and beg everyone I knew to let me have a shower at their place. I did a nudie run around the house in excitement and had a three hour soak in the tub when it was finally fixed!

ohyouknow Tue 22-Jan-13 23:15:39

I can recommend a really good cheap emergency heater from Argos . Much better than a fan heater and less noise. Our boiler often fails in cold weather but we are mortgaged and cannot afford a new boiler @£2000 to buy and install. Hot water to wash is more a problem especially with little ones. OP, have you any family/friends close by who can help out?

cluttercluttereverywhere Wed 23-Jan-13 00:27:59

I can understand where Korma is coming from - the OP says no heating no help when someone is obviously already dealing with her problem, but just not as quickly as she would like. does anybody have any advice on next steps i can do to either get them to rush the job or get them to put me in temporary accommodation says to me that its normal council or LL dealings, and it will get done, just not immediately.

OP, I really hope you get this sorted soon, especially with your DS, but there are so many other people in this situation with the weather at the moment, but not everyone can be prioritised. (including my SIL with 2 under twos at the moment, privately rented accom and no heating or hot water since last Friday either!!)

ihearsounds Wed 23-Jan-13 00:48:44

I can understand why the op asked about temp housing. In a moment of madness when you are freezing, because the little heaters the council loan, are shite, and you have dc's that are moaning because they are cold, and their routine is disturbed, you snap. You don't think straight, and you ask for crazy, weird things.

Now, op, what are the proposing to do on Friday? Did they say they are waiting for parts or will send someone?

sashh Wed 23-Jan-13 01:20:33

You probably can't speed things up.

Things you can do

Boil a kettle for a wash or take the kids swimming and use the hot shower afterwards.

Put up a tent for the kids to sleep / play in. It will be fun for them and keep them warm.

Lots of layers and warm drinks.

Sorry to hear this has happened and the stress it is causing you and your ds.

We were in this situation last winter as the council moved us into a property which didn't have a gas meter (they forgot they had removed it, even though the gas safety certificate stated that it couldn't be completed because of this!) and it took 3 weeks to get one installed. We used fan heaters in the smallest bedroom to warm a bit and bunked in together with our then 2 year old. Do you have an electric cooker or gas supply to your cooker still? With a few pans of water you could make a shallow bath.

When I was a kid we had two winters with no central.heating so got used to getting dressed under the duvet. We had two duvets each, hot water bottles and slept in socks and hats if really cold.

I think some people have been a bit harsh, ignore them, there have been lots of helpful posts on here to make up for the few.

Hope they get it sorted soon for you.

LibraryMum8 Wed 23-Jan-13 04:33:31

OP sorry this has happened to you. I hope it gets better soon

Sorry about some of the extremely nasty people on this thread. Blimey I wonder if they are same IRL? Heavens hope not. Sound grim to live with. Keep your head up OP, hope it gets better.

StoicButStressed Wed 23-Jan-13 06:19:28

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JakeBullet Wed 23-Jan-13 06:42:56

I apologise to korma for being rude to her yesterday, my post was rightly deleted. I am still pretty gobsmacked that a desperate woman with a disabled child should be told she is "fucking entitled" though. Yes the repair time is probably reasonable given everything but if you have a child with autism it can feel impossible and so you might just vent and make a suggestion which seems mad to others.
Plainly being in social housing IS an issue for korma and others n this thread or there wouldn't have been comments like "repair being done for free" and as people have pointed out this is 1, not true, it's paid for with the rent, and 2, it's people like the OP who DO need the security and support of social housing so even if the repair issue is not accounted for in the rent of her council or HA it shouldn't matter to anyone NOT coping with an autistic or otherwise disabled child.
Right, that's it, I am out of here now. Hope it all gets sorted smoothly on Friday for you OP and look forward to now warm you will feel.

EMS23 Wed 23-Jan-13 06:45:03

I'm coming to this thread late and haven't read any replies but assuming you are living in a HA or council property:

Have you asked them about their 'Qualifying Repair - right to repair' policy? It may be that you can organise the repair yourself and recharge them?
Of course, if that is the case, you still may struggle to find an engineer on a shorter timescale and you may not be able to access funds to pay upfront before you reclaim.

Best of luck anyway. I work for a HA, organising repairs and it is a horrible part of the job when you just physically cannot get someone's heating repaired quickly, knowing they have kids or are elderly etc..

AltinkumATEalltheTurkey Wed 23-Jan-13 06:59:55

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OP, I feel really sorry for you. It's freezing. I don't think it's too much to expect heat and hot water in the winter on a house you pay rent for.
I hope your DS is coping ok.

Sadly you won't be able to speed it up, the council have in a way fulfilled their obligations by coming out very quickly, identifying the problem and providing some sort of heat.
The trouble is, If they are waiting for a part and a person to fit it, it is really out of their hands until the part arrives.

When our boiler broke we used the leisure centre for a couple of days, swim/gym and shower.
Would that be possible or would that cause distress to your son?

I would keep ringing the council for updates as well, just so you know what's going on.
The fan heaters are quite expensive to run but try and wrap up in lots of layers and don't have them on all the time.

Please ignore all the nasty comments, yes of course people coped back in the day without heat and hot water but thankfully people now are not expected to live in those conditions any more.

Good luck I hoped it gets fixed soon x

EMS23 Wed 23-Jan-13 07:16:58

On the cost of running the heaters.. You are entitled to claim back some of these costs. Ask them for the form or what the procedure is and get the ball rolling.

HecateWhoopass Wed 23-Jan-13 07:23:42

Hi. Hope you're ok today.

I noticed that you said you worked until your child was diagnosed and are now their carer, but also said that the only benefits you get are carers allowance and his dla.

You do know that you are entitled to housing benefit, council tax benefit, income support, child tax credits etc, don't you? How are you surviving if CA is your only income? If you haven't already applied for those things - please do so.

I have two children with disabilities. My eldest has autism and erbs palsy and my youngest has autism and adhd. I know what you are saying about routine! grin If your child can't cope with dinner a bit late, then he will NOT cope at all with moving to temp accom.

If your problem is no heat or hot water then wear several layers, tuck up under quilts, boil kettles for bathing and hunker down until the boiler is fixed. That will be far less distressing for him than moving to a different home - probably a hostel or b&b, tbh.

I also know what you mean about the working. Me and my husband have our own businesses partly because we simply can't be employed. It doesn't work for us. Employers don't let you let it out of work because the school's phoned and you need to go. Or let you take time off for the eleventy million appoinments your children need! It's doable, many people do, but it's really hard!

When you've got your head round the diagnosis, you can start to look at self employment options as well as employment options.

I know that councils do consider no heating to be a priority (pre children I worked in the housing and repairs dept of a council) and they will be doing everything they can. Keep asking - but keep it polite - and ask them for timescales for repairs, etc. find out what is holding this repair up.

AltinkumATEalltheTurkey Wed 23-Jan-13 07:25:19

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JakeBullet Wed 23-Jan-13 07:31:50

In defence of korma, she has been without heating for a period of time too and it must be a nightmare.

korma, you have been without heating for an awfully long time. Extra apologies for yesterday as that would make me extremely grumpy and angry, especially if I had a disability exacerbated by the cold.
Do you know about the Disabled Facilities Grant? It's a grant you can apply for even if you are an owner occupier and can be used to improve facilities within the home to make things easier for a disabled person. Crucially this includes "improving the heating system" and it sounds like you would more than qualify on that basis. The only thing I am not sure about is whether or not it's means tested but it might be worth looking at.

AltinkumATEalltheTurkey Wed 23-Jan-13 07:46:42

Their is no defence to korma at all, if she came and gave the OP some advise on how to handle living without water or heating etc... Then fair do's but she hasn't all shebhasndone is come on and tell the OP that she is an entitled wotnot etc...

I've read the whole thread, as I've gave advise to korma, in how she can get herself outbid her choice!! The OP doesn't have a choice! As from what I can see.

crashdoll Wed 23-Jan-13 07:51:35

Korma you choose to buy a house!!! You know full well that when buying a house it is your responsibility for repairs, no one else's!!

Yeah, Korma.....just live on the street in a cardboard box instead!

AmberLeaf Wed 23-Jan-13 08:40:25

Context crashdoll.

gordyslovesheep Wed 23-Jan-13 08:46:24

Or rent crashdoll although that would be a less dramatic and snarky suggestion

DFG's are means tested for adults, not for children. (And are usually a bloody nightmare to get with an over complicated application process ime - but yes they will get work done)

ssd Wed 23-Jan-13 08:52:35

hi op, its awful when this happens, you have my sympathy. and double it for the problems of expalining it to your ds. this happened to me this summer and we resorted to having cold showers!!! it was wierd but we actually started to get used to it!! for the kids we boiled water in the kettle and added it to a cold bath to heat it up a bit.

the only way I got it sorted was to keep phoning the gas people, I became a real pest to them.

good luck...have you any pals or family you could use their hot water for a few days?

ssd Wed 23-Jan-13 08:56:30

and BTW, we own this house and so had to pay for the engineer call outs etc but as the service was so bad I complained and got nearly a hundred quid off them as compo, I dont suppose the op will be able to get any compo off the local council, so she's at a disadvantage there, being a tenant isnt all free plumbing and free call outs, its wait your turn and dont complain, so to anyone who thinks being a tenant is great, you try it.

WTF!?

A mother is in a freezing house, with no hot water and heating, two children, one of whom have autism, and she is given grief because she wants this fixed fast? confused

Who the hell wouldn't want that?

Korma, you are not entitled to spew such venom at the op, just because you disagree with her housing situation.

I sympathize with the op. When my oldest was 20 months (nearly 9 years ago!) our boiler was condemned. It took nearly 3 weeks to fix the problem. It was another cold spell then, with icy roads and sub zero temperatures. It was horrible. You cannot really heat a 3 bed house with a couple of fan heaters sufficiently when it was that cold. We had nowhere to go, and had to pay over 2k for a new boiler.

And to all the posters that say people survived without central heating and managed fine, I have a question:

What is that thing under the mirror/candles/flowers/garlands on your mantel? That thing that is rarely in use? And most for decoration these days? Is it a....
Fireplace?

People lived differently then. They had fireplaces in use, and agas or wood burning stoves in the kitchen.

Dont just assume that lack of central heating meant that homes were cold! My grandmas house was perpetually warm. No central heating, no electricity, but a comforting waft of smoke from the chimney of her lovely little house surrounded by snow, and with half a meter of snow on her roof, it was really quite snug.

I agree with usualsuspect on this one. Too much competitive freezing on this thread.

grin at competitive freezing.

God forbid anyone should admit to wanting to put their heating on and actually be warm in the winter.
Dont you know 17 layers of jumpers and snow boots and 46 blankets are just as good as a centrally heated house?
You dont actually need central heating you know.

Personally i like to be warm. so my heating is on a lot.
Fail on the competitive freezing there.

And I also think that regardless of where you live, what type of property etc, yes you bloody well are entitled to a working boiler. since when did entitled become a dirty word?

ssd Wed 23-Jan-13 09:11:59

mantel?

fireplace??

get you

ssd, I take your post as affirmation that modern living has moved on from even including a fireplace, which is why so many people dont realize that folks did not necessarily freeze back in the dark ages. wink

What is actually really getting to me is how expensive it is to actually have a warm house.

I paid my utilities bill yesterday. 6 months, 1500! It is insane. (Admittedly I was put on a stupid + tariff as my supplies were taken over by Spark Energy as they literally high-jacked my account after I had signed up with Southern Electric and refused to let my chosen supplier take over until I paid - Custom at Gun point I call this, but that is another thread)

Crinkle77 Wed 23-Jan-13 09:55:46

It would not be too bad if it was summer but it must be awful in winter. And it has been snowing and minus degree temperatures. I bet if all those people who have criticised you had to put up with it at this time of year it would be a different story

lougle Wed 23-Jan-13 10:00:19

YANBU to be stressed about it. You probably aren't going to get anywhere by trying to speed it up, though.

Councils have Schedules of Repairs, which state what time frame each type of repair falls under.

Our shower tripped the circuit board on New Year's Eve. I phoned the council, expecting them to say that they'd come out the next week. They asked if we had a bath (we don't - it's a wet room) and I said that I have 3 children, one with a disability. They had an electrician out 3 hours later.

Winchester's schedule for total heating/hot water failure between 1st Nov and 31st April is 2 hours. However, that doesn't mean full repair. It just means call out, make safe, order replacement, etc.

loveschocolate Wed 23-Jan-13 10:03:24

Sorry that your boiler has broken down in this weather! I'm impressed that your ha was able to get an engineer out the same day (I haven't managed this despite a British Gas service contract). The timescale sounds reasonable to me. Bear in mind that if you moved into temp accommodation that has been empty and unheated it may actually be colder than the house your in for a week or do.

Kormachameleon Wed 23-Jan-13 11:05:07

stoic
Erm my post wasn't deleted, it's there for you to read so why not try getting your facts straight before you wade in ?
And I don't really care what you think of me, the fact that you can't put your view point across without calling me names says more about you than me

'Love'

Kormachameleon Wed 23-Jan-13 11:08:13

Ffs quint I've already said I couldn't give a shiny shite where it how the op lives, it makes no difference to me

My issue was with the demanding nature of the op and the asking about temp accom after a few days wait

valiumredhead Wed 23-Jan-13 11:11:54

Our boiler was out of action for 5 weeks a couple of years ago - no cooker either. It was a PITA but we just had to get on with it. We kept the doors shut in the rooms we had heaters, we took hot water bottles to bed and used big throws on the sofa to keep cosy while watching telly and wore cosy jamas and bed socks.

Kormachameleon Wed 23-Jan-13 11:15:09

altinkum I don't have any choices, for reasons I'm not prepared to discuss with you. I either pay for the heatin to be fixed or I'm cold
And given that I'm unable to wrk due to being really fucking ill I don't have any money to pay for it
I don't even have a any money to buy food next week, but hey I don't have an austic child so I should be grateful right ? Apparently an austic child being cold is worse than my child being cold ? And more important ?

As for the name calling ? Who the fuck do you think you are ? Disagree with me yes. Tell me I'm talking shit yes. Repeatedly calling me a wanker ?
Fuck you

ShamyFarrahCooper Wed 23-Jan-13 11:21:41

korma I don't think your child is any less/more important than the OP's.

The problem I had was instead of just offering some tips you did kinda rant at the OP. I understand your frustration, but the OP isn't responsible for your situation, she's trying to make the best of it, as are you.

And sometimes I wonder about MN. Someone writes something and because they are frustrated it's a bit hyperbolic and they get picked apart because of it.

valiumredhead Wed 23-Jan-13 11:25:28

I understand what korma is saying and I get what the OP is saying but I think 5 days to wait is pretty good service tbh. Shit happens, that's life. Shut the doors and put the heaters on OP and wait it out.

Kormachameleon Wed 23-Jan-13 11:32:56

Thank you valium
I cannot believe the names I have been called on here because I had an opinion
I did not call the op any names, did not tell her to get a job, buy a house, pay for it herself
I simply pointed out that it was a bit hysterical and demanding to be ranting over a few days wait, especially as she had been given heaters the same day !
And yes I did point out that the op is lucky she hasn't got to worry about finding money for the repair, whether its included in her rent or not, the fact is the heating is broken and it's getting fixed with no financial worry to the op - so yes, moaning about a few days wait seems somewhat dare I say ungrateful to me

TBH korma with the amount of vitriol you directed at the OP, the nasty attacking tone of your post for no apparent reason you actually have to expect people will respond accordingly.

You were wrong to be so nasty. Its a simple as that.

Korma, The op might feel entitled to heating, you, on the other hand seems to feel entitled to being abusive. I dont care what the reason is, can you just please stop effing and binding, you are not coming across very well.

Not to mention your post to quint

you cant actually be surprised can you?

lougle Wed 23-Jan-13 11:48:23

There's tone as well, though, Korma. You could have said any and all of that without the post sounding aggressive and bitter. The OP has been a bit unreasonable or naive to expect that the Council will be able to fix the boiler immediately, but stress doesn't always make us see things clearly.

Kormachameleon Wed 23-Jan-13 11:49:07

Vitriol tantrums
Really ?
Pointing out that op was unrealistic and demanding

The worst I said was 'suck it up'
Yet I deserve to be called fuckwit, have my personality torn apart and called a wanker
I'm not so sure

Anyway fuck it I'm off

valiumredhead Wed 23-Jan-13 11:51:21

Tbf I'd be pretty snippy if I had no heating and no chance of having it fixed and someone was talking about emergency housing because they had to wait a few days.

In fact I'd be more than snippy, I'd have been banned by now wink

How hard would it have been to say " I think temp accomodation is unrealistic tbh. But Im sorry you are in this position because I am a human being and feel empathy to others."

Your personality was ripped apart due to the quite frankly fucking horrible tone. So yes, Vitriol.

Korma, I get that your anger and frustration is NOT really this thread.
I get it.

But taking it out on a vulnerable woman is not on.

It is like the playground bully who is bullied at home, if you see what I mean.

Kormachameleon Wed 23-Jan-13 11:52:26

What is the problem with the quote to quint ?
I pointed out I have no problem with the op living in social housing
I wouldn't need to point this out if posters didn't presume

And I'm not coming across well because I've swore a few times ?
But it's ok for me to be called a fuckwit as a wanker ?

AmberLeaf Wed 23-Jan-13 11:53:11

On a thread like this your opinion was uncalled for and unhelpful.

but hey I don't have an austic child so I should be grateful right ? Apparently an austic child being cold is worse than my child being cold ? And more important

Yes you should be grateful you dont have an autistic child.

I have 2 not autistic children and 1 autistic child, YES being cold [or not being able to bath/break in his routine] IS worse for my autistic child than for my other 2.

She should be grateful she has no financial worry about getting it fixed? never mind possible financial worry of using 2 blow heaters then.

Do you really not get how disruptive this is to families with a child with a disability? it is worse for them, try explaining to a child with a limited understanding as opposed to a child that can understand what is happening.

Honestly, would you stand in my face and shout For Fucks Sake? Over this? Seriously?

You told her to fuck off. That says it all.

JakeBullet Wed 23-Jan-13 11:56:32

I have apologised on this thread for my uncalled for comments to you yesterday korma, they were justifiably deleted.

You DID call the OP "fucking entitled" though. No your child is not any less important for not being autistic but maybe more able to comprehend and cope.....the reality with an autistic child is they cannot do that so easily if at all.

You sound like you are having a shit time at the moment and I am sorry about that, I have been to the bottom of hell in the past so I don't wish that on anyone. If you can't work at the moment then you may well meet the criteria for a grant to help repair or improve your home....even if you DO own it. It might well be worth asking.

Kormachameleon Wed 23-Jan-13 11:58:10

No I didn't tell quint to fuck off. Where in the thread did it tell quint to fuck off ?

quint I didn't shout FFS, I used it as a figure of speech , I had already explained no issue with social housing but you presumed I had, I was a little tired at this point of pointing out I have no issue with it
FFS, fgs, fhs all the same. I'm sorry if you think I swore at tou

No, Korma did not tell me to fuck off, she told Altinkum. And some body else.

There are at least 23 Fucks on this this thread. hmm

All over a woman without any heat and hot water. Not cool.

Kormachameleon Wed 23-Jan-13 11:59:35

jake I have just seen that
Thank you, I didntt report you btw but thank you for apologising and for the information x

Kormachameleon Wed 23-Jan-13 12:00:39

Yes altinkum who repeatedly called me a wanker and ripped me apart personally

I think fuck off was justified tbh

Like I said Korma, I get your frustration, and I get it is pretty shit right now, and for a while. Just please calm down.

I have myself been guilty of sprouting crap and venom when I feel really really down. It is easy to do. sad

valiumredhead Wed 23-Jan-13 12:02:52

Didn't korma initially just tell whoever called her a fuckwit to fuck off? Or do I have that completely wrong?

smilingthroughgrittedteeth Wed 23-Jan-13 12:09:43

I do sympathise but not having heating is not the end of the world, we cant afford torun our heating so havent used it for months, we have an oil filled radiator in the lounge and one in the bathroom that we run for short bursts to keep the chill off in those rooms, everywhere else in the
House is freezing we wear warm clothes and use lots of blankets.

As for hot water, boil the kettle for dishes and washing and ask a friend if you can use their bath, its an inconvenience but hardly means you need emergency accommodation

Kormachameleon Wed 23-Jan-13 12:11:26

I just don't understand why I'm the one being told to calm down when I have been torn to shreds and called vile names ?

I don't mind people disagreeing with me, an telling me
But to name call and rip me to pieces ? Not on

AmberLeaf Wed 23-Jan-13 12:16:49

Korma you were out of order in the first place, people told you that rightly so, you then came back and carried in in the same vein.

Dont now play the victim because someone called you a wanker.

You were called vile names [not by me I add] because you were vile.

WorraLiberty Wed 23-Jan-13 12:21:03

I understand what korma is saying and I get what the OP is saying but I think 5 days to wait is pretty good service tbh. Shit happens, that's life. Shut the doors and put the heaters on OP and wait it out.

This ^^ absolutely.

It's not nice for you or your kids OP...but you have heaters and a kettle.

I assume you have duvets, socks and warm clothing.

So as much as it's not nice for you all...to expect temporary accommodation instead of spending a few days without a boiler is very OTT.

Temp accommodation is in short supply and therefore tends to be allocated to the truly needy.

Sorry, it was not quint you told to fuck off.

However I suggest if you still do not understand why you are being "torn to shreds" you re read your first post. It was horrible. To a person with no heat or hot water with an autistic child who has the nerve to want the council to help her.

I dont know what problems you have but imagine if you posted for some help/advice/support and someone responded to you the way you did to the OP. How would you feel?

No one decided its pick on Korma day, you did this all by yourself by being nasty to someone who didnt deserve it.

She didnt expect temp accommodation though, she just asked was it something she would be able to ask for. She was told no. She never mentioned it again. She just did not know. She wasnt jumping up and down demanding it, and it did not deserve that response.

Kormachameleon Wed 23-Jan-13 12:37:41

I'm not playing the victim, I've just said I don't think it is acceptable to name call and be so nasty just because you disagreed with what I said
I'm by no means a victim, in the nicest possible way you people mean nothing to me
But to repeatedly call someone a wanker and fuckwit because you disagree with them is not nice

My initial post wasn't that nasty, I stand by the fact that yes, I do think the op was entitled and hysterical and yes I do think she needed a dose of 'man up'
But I didn't name call and I didn't tear her to pieces and it want particularly nasty - I'm quite sure MN would have deleted it if it was

WorraLiberty Wed 23-Jan-13 12:39:09

Ahh didn't realise that Tantrums. I just kind of skimmed the thread.

Kormachameleon Wed 23-Jan-13 12:41:30

But tantrums its not about having the nerve for wanting the council to help her and to suggest it is is being deliberately difficult

The council were helping her, they sent her an engineer the same day and provided her with means of temporary heating and advised her they would fix it within the week

Bu apparently the op found this unacceptable, despite many people being in worse situations and found it necessary to enquire about the best way to demand a quicker fix or temp accom - it was this that annoyed me
I'm sorry op has no heating and I would have offered my sympathies had she asked for advice on how to keep warm eye, but she didn't, she asked for advice on how to essentially manipulate an already over stretched system

Kormachameleon Wed 23-Jan-13 12:44:23

does anybody have any advice on next steps i can do to either get them to rush the job or get them to put me in temporary accommodation
Doesn't sound like she was enquiring about her options to me
It reads as though she wanted people to tell her how to get her hearing fixed quicker or moved to somewhere else

For the sake of a few days

valiumredhead Wed 23-Jan-13 12:47:46

That's how I read it too.

I must be reading a different thread to people posting on here confused

Kormachameleon Wed 23-Jan-13 12:47:59

And to be perfectly honest with you, I found the title of the thread verging on the hysterical
'No heating no help' except the same day engineer, two electric heaters and a fix date

korma that wasn't the case and you know it.
She was upset by having no heating or hot water, with children when it is freezing. She was worried her autistic son would cope badly with the change in his routine.
She asked if anyone knew if there was a way to get this fixed quicker, as I suspect most people would do, given that its snowing and cold.
When my boiler broke I was on the phone to the repair company every day until it gets fixed. I think it's reasonable for anyone to ask if there's a way to speed up a repair.
The OP hasn't phoned and asked the council for temp accommodation.
She posted to say did anyone know if there was a possibility because she did not know
If people don't know something.,they ask.

And whilst most people would be happy to say to her that no there's nothing you can do but I'm sorry for you, here's some suggestions you went off on one, seemingly because she was "getting the repair for free"

AFAIK there's no rule saying if you are in a council house you cannot ask for your boiler to be repaired in order for your children not to be cold.

You then continued in this thread in the same manner and you are now upset that people are giving it back to you the same way you did to the OP.

So I can only suggest you take your own advice, suck it up and realise if you are nasty to people for no reason, they will respond in the same way to you.

... And see, how much better it is to put across an argument like you did just now without ranting and being venomous! Nobody can call you a fuckwit for posting what you just did!

Did you just want a ruckus?

Yes she was asking. Because she didn't know.
She didn't phone the council, demand temp accommodation and then start a thread about how awful it was that the council refused. She asked if anyone knew. All you had to say was no. Are you not getting that? That all you had to do was say no they won't provide it.

Kormachameleon Wed 23-Jan-13 13:10:26

But tht was what the op said. Her words, which I replied to. I don't have a crystal ball to see through what she actually said as opposed to what she actual meant. No heating no help would imply that she had received no help - this clearly was untrue and the quote I've already replayed regarding temp accom implied that if she couldn't get the heating fixed quicker than a week she would presume temp accom would be an option, which seems too ludicrous to even cross ones mind.
Below are posts to me on this thread. Please read it and ask yourself honestly I you think what I posted really deserved this
*Ergo Korma, very politely, I would suggest you ponder why MNHQ deleted your original post? As clearly you have NO clue how vile or insensitive you are being. And I am with the poster who pointed out that uber basic thing of if don't have anything good/useful to say, then say nothing. Am also, on balance, very firmly with the poster who called you a fuckwit. Although TBH, I would build on that with a fuckwit who for some reason has MAJOR desire to have pop at others AND a MASSIVE lack of any kind or insight AND who appears to have wanted to RELENTLESSLY continue being an utter cow to someone who sounds like they're kind struggling already.

Very lastly, all above aside, do you know where you were when you mislaid your empathy/kindess/concern/humanity suitcases? As whilst (hopefully) OP's mare with DC will be over on Friday when 'normal' is restored, unless you have a tough look at yourself, you will still be someone who is coming across as a pretty nasty piece of work unless you find a mirror and have a good ol' stare in it.*
Is the OP son more important thm your son, well frankly he is.
I've only read up to the post where korma made! WANKER!!! Nothing more to add to that post.
no matter how much you protest a jealous vindictive wanker!!
Just a few of the personal attacks made on this thread towards me

Really not necessary to read all that, not without your own replies and swearing, at least.

The only post that really needs re-reading is your first post to the OP.
And answer yourself if you found it nasty, or helpful in any way.

Kormachameleon Wed 23-Jan-13 13:24:29

My own replies quint - to nasty personal attacks. You don't think I'm allowed to reply ?
I've re read my original post, I honestly can't see where I deserve the things that have been said to me

Anyway, I give up. Clearly I deserve name calling and attacks just because I didn't gush with sympathy over a hysterical and demanding post

And where did I deserve a FFS?

Seriously, this is pointless.

Jjou Wed 23-Jan-13 13:47:04

Kinda agree with Korma's later posts tbh. 'No help' but OP is being helped! If she had asked for ways to keep warm, to minimise the distruption to her son etc. that's one thing. 'Speeding up' the process, which seems to be moving as fast as it can, and enquiring about temp accomodation seems a bit much. If our boiler broke we'd be fucked, as a lot of people would. I can see why the OPs initial post rankled.

valiumredhead Wed 23-Jan-13 13:54:52

Yeah, I find it harder to be sympathetic to someone who just has to wait a week than someone who is disabled and can't get it fixed at all. I imagine korma's sympathy has run dry a bit tbh.

pumpkinsweetieMasPudding Wed 23-Jan-13 14:01:16

Without meaning to sound rude, you are rather lucky as private tenants & people that own their own home have to wait a hell of a lot longer due to costs.
A few days is nothing in the scheme of things and atleast you have been provided with temporary electric heaters.

It's not nice, but you are being helped
Bathing is a case of using a kettle, quite exhausting for a few days but its doable.

I lived like that for a month, so yes you are being helped.

AmberLeaf Wed 23-Jan-13 14:06:44

But to repeatedly call someone a wanker and fuckwit because you disagree with them is not nice

I dont think it was because people disagreed with you as such, just that you were nasty in the way you said what you said and you knew it was nasty that is why you said about not being able to sit on your hands any longer, you knew how it would be received but didnt care.

My initial post wasn't that nasty

Obviously others thought it was.

I stand by the fact that yes, I do think the op was entitled and hysterical and yes I do think she needed a dose of 'man up

You cant stop can you?! how exactly is that helpful?

But what's the point of it?
Is it "I feel bad so I'm going to make sure you feel worse?"
It's not the ops fault korma has no heating. She didn't know that did she?

As for no help, let's send out a message to all of mumsnet that you have to put very specific wording in your titles, less it offends anyone.

I don't know what's wrong with empathy?

FFS the OP probably thought that it should be fixed quicker, because on our local council website it states that no hot water or heating is an emergency and should be fixed in 24 hours. Maybe hers said the same?
Maybe she has never been in that position and thought it wasn't acceptable to have 2 children in below zero temperatures for a week?

Or does everyone just have to suck it up and get on with it because god forbid anyone should say anything nice?

And yes korma the replies were justified. Because you were downright nasty because the OP doesn't have to pay for her repair.
If she had posted "the person I paid to fix my boiler has said he can't fix it for a week, I've got an autistic child who is stressing about his routine changing, what can I do to hurry him up" would you have been so horrible?

Don't take your own issues out on someone who is in need.

valiumredhead Wed 23-Jan-13 14:13:28

This is what my grandmother would call 'six of one and half a dozen of the other' wink

MarcelineTheVampireQueen Wed 23-Jan-13 14:14:21

Before Christmas I started a thread saying, Ive lost all my money and Christmas is ruined! It was hysterical because that is what I felt at the time. Realistically it was ruined, I would be fine, which I explained in the thread but no one could get away from the point that was made in the thread title.

And thats the problem here, the title is being taken too literally. She asked could she speed things up. And rightly too. I would ask the same regardless of whether I was in a HA place, rented or owned a property. Lots of layers and 2 heaters cannot take the place of proper heating. Is she not allowed to complain she is cold because others cannot afford to get the heaters fixed?

And its a sad day that a woman with no heat and a disabled child is suddenly hysterical and entitled.

valiumredhead Wed 23-Jan-13 14:23:02

And it's not a sad day that a disabled woman with no chance of getting her heater fixed because she can't afford to?

AmberLeaf Wed 23-Jan-13 14:25:59

Valium maybe she should start a thread then?

Someone on this thread has already advised Korma of a way to get help with her boiler.

valium its sad that any living person should be without heat and hot water. Its bloody awful.

But can we not ask for advice on here anymore in case our paticular problem offends someone in a worse position?

valium, that is also sad. But that is not a situation that relates to THIS op.

The woman you are talking about can start as many threads as she wants about her situation, and she will get replies and sympathies. Not necessary to trash this thread because of it, is it?

valiumredhead Wed 23-Jan-13 14:31:35

It's not about offending, it's about understanding that other people might be in a similar/worse predicament and equally could do with being cut a bit of slack. If I had no heating for a year I think I would be snippy. Saying that though, I think korma is getting a bit of a pasting for a particularly mild rant considering this is AIBU.

valiumredhead Wed 23-Jan-13 14:32:19

I guess so Quint

AmberLeaf Wed 23-Jan-13 14:33:26
AmberLeaf Wed 23-Jan-13 14:36:01

Darn those pesky tories, looks like theyve cancelled that scheme, unless Korma has already applied.

https://www.gov.uk/warm-front-scheme/overview

Have a google though because some local authorities and charities can still help.

ISeeSmallPeople Wed 23-Jan-13 14:38:29

Go through the green deal scheme instead. Same thing, new name.

Korma Can you get your boiler repaired/replaced on your credit card, and find a 0% finance deal? Or take a small loan from your bank?

JakeBullet Wed 23-Jan-13 14:43:24

There is a scheme which wont cost Korma anything in which the work gets done and the cost is paid (with minimum interest) when the house is sold in tbe future. The scheme is run by a charity but Id need to try and find it. They did thousands of pounds worth of work for a woman who had schizophrenia and had very limited income. Replaced her roof, her kitchen and her bathroom plus put in central heating for her. The cost will be recouped when the house is eventually sold but only what the work cost at todays prices. Will see if I can find a link, they featured it on a TV programme last year.

DrGarnettsWinterMixture Wed 23-Jan-13 14:44:36

Er, I have a boiler policy that means if I have no heating or hot water for more than 24 hours, the company pay for hotel costs until it is up and running again. I don't think the temporary accommodation question was massively entitles-I wouldn't want to be without heating and hot water in this weather!

Hope you get it sorted soon OP-if you can get a couple of rooms warm, then get the curtains/blinds drawn as soon as it starts to get dark, that will help keep the heat a bit too.

valium but the problem is we cannot possibly know what other people are going through. When you are in a panic, you ask for help. I doubt anyone would expect the OP to think "I won't post this question in case anyone else has it worse than me"

I get that korma is pissed off, of course anyone would be pissed off in that situation. But I don't think the OP deserved to take the brunt of that because she didn't know, did she.

It's like someone not posting anything about having a problem with their family in case it upsets someone who hasn't got a family.

She was simply asking because she was concerned for her own situation.
It's not a competition about who has the worst life, the coldest house or the most deserving children.

It would have been very easy for Korma to say that no, there was nothing the council could do. Because there isn't. And leave it at that.

We all go through stuff that we think is worse than anything else in the world. But posting for advice doesn't mean someone has to come along and belittle your concerns, question why you should get this "free" repair etc.
there's no points for having it harder than the next poster.

Of course I feel for Korma, I can't even imagine having to put up with the situation. It doesn't make me feel less sorry for the OP, who is also in a shitty situation.

StoicButStressed Wed 23-Jan-13 14:52:32

This really is pointless. Korma either can't or won't (I suspect it's the former and there are probably other issues at play here) see HOW or WHY her posts were OOO.

Ditto, REPEATEDLY acting as if the primary issue (child/autism/routine/etc) does not exist, and it's 'just' the - pretty grim for anyone, including Korma - of lack of heating/hot water etc in below freezing temperatures. I think it's hilarious that my post got deleted (presumably as someone hit report as I re-quoted someone else's view and added to it the what strongly appeared to be the absence/s of basic humane attributes) yet when I was called "highly irresponsible" on Monday for having the audacity to have contracted CPox whilst preggers and DS & I could have died, that that was fineconfused

TBH though, WAY less hilarious is the fact that OP is probably cowering in a corner now as got UTTERLY laid into by Korma and in a manner that DID feel like the 'playground bully' someone else has described it as. And also, whilst you have every right to Korma, re-quoting (and WAY out of context), one piece of someone else's post yet leaving out the 6 very reasoned points that were before that (re Autism, re walking in someone else's shoes, re not 'presuming' we KNOW someone else's circumstances) DOES slightly undermine your point.

The SOLE thing I do agree on with Korma is that the heading of the original post DID sound a bit hysterical - and then we each have a choice right? My choice was (is) to think 'OMG, clearly this is someone under a huge amount of strain/stress' and feel empathy; Korma's was to take umbrage at it, make assumptions, and have a rip-fest at OP. Other thing that's becoming clear is manifestly Korma ALSO has a pile of crap to deal with (as, incidentally do I and probably many other MNS'ers) and maybe that's why she was so vitriolic? All I know is that if Korma (or ANYONE) posted in what was pretty evident desperation about whatever her personal challenges were, I'd respond with kindness - NOT laying into someone.

And Korma, if you're still in that place and come back for another pop at me, don't waste your time as I won't be responding. I feel more sorry for you right now than anything and I hope the issues YOU are dealing with are resolvable, or if not resolvable, then do at least ease for you and DCs... As I do for OP.

baby121990 Wed 23-Jan-13 15:13:22

i wasnt expecting temp accommodation i was just asking, but hey wish i didnt ask now!!!
i would not wish on anyone, i have a gas cooker so i cant cook food either btw so yes i am a bit stressed out, but i guess friday be here soon. for person to come out and then i will see a time scale from then.

it was a general question i didnt mean to upset anyone

StoicButStressed Wed 23-Jan-13 15:21:26

Hi baby/OPsmile - it's good to see you here again. Can't imagine the mare of not being able to cook either right now esp when alternative of eating hot food out is so expensivesad. Have you rung the dept. in question again to re-confirm it still IS Friday? Hope you and DC's ok, been thinking of you all a lot.

HecateWhoopass Wed 23-Jan-13 15:36:09

Hiya, Baby12. It's ok, don't feel bad. You didn't intend anything. You're upset about your situation. Anyone would be!

It will all be sorted.

baby121990 Wed 23-Jan-13 15:37:40

hi i called them this morning they are coming on Friday to see what part is actually needed but there is no guarantee it is getting fixed on Friday. i just have to wait and see. i went out today and brought another heater one in which i can afford to use (maybe i shouldn't have said that, might get more grief).
my son is fine his key worker today sat him down and tried her best to explain to him in away he would understand what was going on, but its hard because he still came home and asked for baths so we are going swimming tonight when my other child finishes school.

Ullena Wed 23-Jan-13 15:47:20

Try to pick up a cheap electric tabletop oven or a slow cooker. I saw both in home bargains for £20 each.

Failing that, buy packets of dried noodles - you can make a big batch using a saucepan and a kettle of boiling water. Also instant mash. Salad on the side instead of veg. Peas, carrots, beetroot, sweetcorn, lettuce, spinach, these can all be eaten raw. Tinned fish, spam, cooked meats. With instant gravy over the top of the mash or noodles.

Not ideal but it will feed you.

ISeeSmallPeople Wed 23-Jan-13 15:49:39

Why can't you cook food? Is the cooker broken too, or did someone turn your gas off?

baby121990 Wed 23-Jan-13 15:50:35

oh we are surviving on food side of it got the microwave not nice but have to do. but thank you for you thoughts. x

baby121990 Wed 23-Jan-13 15:53:54

the person last Friday switched the whole of gas system off because of the pouring water and something to do with the pipes freezing because no water running through,

LIZS Wed 23-Jan-13 16:01:57

I'm more shocked you have been left with no cooker either tbh. Have you spoken to Shelter although doubt it will make much odds now.

PearlyWhites Wed 23-Jan-13 16:04:35

That's awful when you have you g kids, I hope it gets fixed soon

Behindthesofa Wed 23-Jan-13 16:16:03

Some of you are nasty bastards.

GhoulWithADragonTattoo Wed 23-Jan-13 16:36:28

I'm glad that you and your DCs are managing OK. Having to cook everything in the microwave is an extra stress you don't really need. Fingers crossed they will be able to fix it on Friday. I hope you and the kids enjoy your swim at least smile

The council/housing Association might have some emergency belling type cookers, our council certainly have some they gave to people during the better homes kitchen renovations. Worth asking them, they have two hobs and an oven.

pumpkinsweetieMasPudding Wed 23-Jan-13 16:45:39

Sorry to hear you are left with no cooker too, thats awfulsad
Hope things get sorted soon

stormforce10 Wed 23-Jan-13 17:21:40

OP not sure where you are and can't read whole thread as ds is teething and kciking off again. However we are in Birmingham. Please pm me if I can help - we have an oil heater and a spare duvet we can lend you and you're welcome to a hot shower if you like

Bobyan Wed 23-Jan-13 18:09:17

Korma you reap what you sow.

zukiecat Wed 23-Jan-13 19:25:22

Message withdrawn at poster's request.

dayshiftdoris Wed 23-Jan-13 20:14:55

No one's children are more important than anyone elses... no one has the right to something other another because their story is sadder... I feel sad that MN effectively cleared a space so that families with disabled woman could spat with a woman with disabled children over who is more entitled to heating...

Korma and Baby - I hope you both get heating and hot water sometime soon

AltinkumATEalltheTurkey Wed 23-Jan-13 21:01:38

If I could fuvk myself I would

If your going to be wankish in your posts, expect to be pulled up on it.

I never once stated that your child was less or more entilted to to heating than OP!!

WHAT I DID STATE IS THAT WE ARE TALKING ABOUT THE OP SITUATION, NOT YOURS!!!

your targeting the OP, and if you read back your posts you will see that, because you would not be explaning yourcircumstances nor would you keep bringing up the OP INCOME, etc.....

MidniteScribbler Wed 23-Jan-13 23:18:20

Ahh cooking out a microwave is an easy one. I'm doing it myself at the moment as my oven died and I'm waiting to replace it. Google microwave recipes and you'll find hundreds to try. I'm actually quite enjoying some of the new recipes I've found.

nancy75 Wed 23-Jan-13 23:34:37

Op, in the snow a few years ago our road had a power cut for 3 days, which meant no heating, light, oven or water, I found the best thing to keep warm was all stay together in one room as much as you can, hats really do keep you warmer than you would think as does wearing a couple of pairs of socks! I know the situation is horrible, when it happened to us my dd was just 4 and terrified because we only had candle light. I would just recommend heating the room you are in, if you can all sleep in 1 room and just put the heater on in there for half an hour with the doors closed.

AudrinaAdare Wed 23-Jan-13 23:43:34

You do not need to apologise, OP.

Please keep us updated smile

stormforce10 Fri 25-Jan-13 13:09:57

how are you getting on op have they been out to look at it yet?

baby121990 Fri 25-Jan-13 16:51:23

well my heating got sorted today took the guy 2 hours needed 3 parts and, so i want to say thank you to all of you that gave me some good post, me and my children are happy now. to those that was nasty towards me and my child well i hope and pray nothing ever happens to you like this. smile

GhoulWithADragonTattoo Fri 25-Jan-13 16:57:21

Yay - that's great news! You must be so relieved. Hope your DCs enjoy their hot baths later grin

JakeBullet Fri 25-Jan-13 16:58:11

Fab news..smile

eminemmerdale Fri 25-Jan-13 17:56:28

our heating and hot water went off when dd2 was a tiny baby (born at xams, get the idea..) and I was in ther throes of PND and completely mad. The bloke came,. said he'd fixed it then left. It wasn't fixed, so I phoned up and basically bored them to death with the whole tale of dd being born with a disability, that i was suffering serious PND that I didn't know what I would do if nothing was done etc. She'd started off by saying no way could they come back that day; an hour later, they were back...albeit looking abit nervous...and two of them grin

eminemmerdale Fri 25-Jan-13 18:00:31

Although, and I don't know if it makes a difference, we don't rent and have a special payplan for such things.

StoicButStressed Fri 25-Jan-13 23:22:30

Happy for you baby - and hope you heard the caring messages more than the, err, slightly less than empathetic ones! Glad all is restoredsmile.

apostropheuse Fri 25-Jan-13 23:41:12

Glad to hear all is well again op. smile

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