To be FURIOUS about this...

(131 Posts)
Seriouslyangry Wed 21-Nov-12 21:34:25

I ran out of moisturiser (very quickly I thought), and so decided to cut the bottle open to get the rest of it as it was expensive and money is tight.

Well no wonder it ran out so quickly because almost the entire bottle is EMPTY! There was a little plastic seal at the top to hold in a teeny bit of moisturiser and the rest was just empty air!

So cross and not buying again!


toddlerama Wed 21-Nov-12 21:36:02

Um the plastic bottom goes up with the product so that it doesn't dry out. I can't decide if you know this and are trolling or are genuinely angry... blushgrin

McChristmasPants2012 Wed 21-Nov-12 21:36:16

Why would you be angry it says how much is in the bottle.

MrsFionaCharming Wed 21-Nov-12 21:36:54

Did it feel really light/empty when you bought it?

OHforDUCKScake Wed 21-Nov-12 21:37:16

It draws it up.

CharlieCoCo Wed 21-Nov-12 21:38:08

OMG shock i didnt understand what you meant at first, but inspeccting the picture i realised. Have you complained? let us know their 'reasoning' confused

Sirzy Wed 21-Nov-12 21:38:30

Oh dear!

emsyj Wed 21-Nov-12 21:38:41

What toddlerama said - thanks for the giggle though OP!!! grin

Everlong Wed 21-Nov-12 21:38:51

But it could have only lasted a week if that confused

sooperdooper Wed 21-Nov-12 21:38:56

As toddlerama says, the piece you can see pushes up inside as you use the moisturiser, it's only at the top because you've used it all hmm

Xales Wed 21-Nov-12 21:39:14

Does the plastic seal not rise as you use it to keep the product at the top?

3monkeys3 Wed 21-Nov-12 21:39:17

That's how the pump works - the plastic thingy pushes the moisturiser up (sorry for very non-technical description).

degutastic Wed 21-Nov-12 21:39:37

oh bless. It draws the false bottom up as you pump the moisturiser out, dear blush

Xales Wed 21-Nov-12 21:39:47

Too slow lol

BillComptonstrousers Wed 21-Nov-12 21:40:36

Are you for real? You pump the stuff out,and the plastic seal inside moves up as the cream is used. grin

I love this OP

Here have some thanks

CharlieCoCo Wed 21-Nov-12 21:41:04

Oh im confused now confused time for bed i think grin

BillComptonstrousers Wed 21-Nov-12 21:42:37

I'm really sorry but I cannot stop laughing at this, I'm just imagining your rage after you hacked open the bottom of the jar grin

LynetteScavo Wed 21-Nov-12 21:43:06

It says how much product is contained within on the packaging.

It may be a case of gross over packaging, but as others have said, the pump does move up as the cream comes out.

BillComptonstrousers Wed 21-Nov-12 21:43:14

Will she back do you think, or will she be too blush

MadamFolly Wed 21-Nov-12 21:43:30


And I was all outraged on your behalf and all. grin

pictish Wed 21-Nov-12 21:44:13

Well...if I bought an empty tube of moisturiser I would be miffed, but not FURIOUS.

I don't think that's what has happened though. I think you've just used it all. Soz.
So chill. grin

JollyJock Wed 21-Nov-12 21:44:21

She has deleted the pic.

RichardSimmonsTankTop Wed 21-Nov-12 21:44:34

Call the police. Non emergency number (101) obvs, otherwise you'll look very silly.

BillComptonstrousers Wed 21-Nov-12 21:44:36

The photo has been taken down <wheezes>

sparkle12mar08 Wed 21-Nov-12 21:44:42

Must be too blush as she's removed the picture!

poorbuthappy Wed 21-Nov-12 21:45:44

god damn it, why doesn't the photo work for me?

pictish Wed 21-Nov-12 21:45:48

Now the link has disappeared!!! shock grin
Ahhh hahahahaaa! Someone is very blush tonight!

openerofjars Wed 21-Nov-12 21:46:27

This one time, I bought a packet of Haribo (Tangfastics, I believe) and when I got to the bottom of the packet it was empty. Bastards.

poorbuthappy Wed 21-Nov-12 21:46:32

Ah, so it is 1 of those new fandangled things where the bottom goes up the tube then?

I tell what is infuritating..
When the pump doesn't go all the way to the top of your foundation/ moisteriser and you know there are another 2 days worth in there angry

Or I bought some Pearl Drops and when I opened it there was a crack in the nozzle dispenser and the vacuum was impaired and the toothpaste wouldn't come out.

I didn't take pictures though so well done OP for having the fore thought to do so wink

I am nosey enough sad enough to want to see a picture of an empty moisturizer container.

I need more excitement in my life blush

Buy another one or a cheaper brand.
Things run out, it's life! Unfortunetly

BarbecuedBillygoats Wed 21-Nov-12 21:49:14

I had a packet of licorice all sorts yesterday and there wasn't a single sprog
Which is even worse than last time I was short changed

ChippyMinton Wed 21-Nov-12 21:49:43

That pic was brilliant, with the caption on it. I would've made that kind of mistake too OP. One day you will look back and laugh...

RichardSimmonsTankTop Wed 21-Nov-12 21:49:55

I love the fact that the OP went to the trouble of putting text on the photo.

Come back, OP! We all make mistakes. Modern life is confusing!

BillComptonstrousers Wed 21-Nov-12 21:49:55

Bet she's glad she name changed smile

Trills Wed 21-Nov-12 21:50:04

Me too Norks, me too.

I am still tittering to myself about this...grin

I know I am going to wake up in the night giggling like a loon over this.

I once got a box of Roses and every one of the creams was solid. WTF.

opener I have a similar problem, all the wine bottles I buy have a hole in them and all the wine falls out and I end up with empty bottles shock

This thread has made my day grin

ChippyMinton Wed 21-Nov-12 21:50:55

I can recommend Lidl moisturiser - seriously. I buy Olay when I'm feeling flush and Lidl when I'm not. Prefer the Lidl actually. HTH

Seriouslyangry Wed 21-Nov-12 21:51:55

Ok I'm an absolute idiot. Yes I was raging, really raging because money is so tight and this was like the last straw. I didn't realise the plastic bit moved up facepalm. So feel quite foolish and have taken morally outraged photo down.

applauds thanks for making me smile op. Hope you get some nice moisturisey stuff for xmas grin

dexter73 Wed 21-Nov-12 21:52:59

Everlong - if it only lasted a week then that is a bit crap, but that is definitely a pump bottle.

Luckily, as we know, calories fall out of broken biscuits.
That's why I pack all biscuits UNDER dog food tins at Tesco.

I also would like to see a picture of OP looking CROSS with her arms folded

Well done for coming back OP!!!

You have pulled me out of my darkned mood where no one has succeeded before. Thank you smile

Go on , seriously let us see the pic. Again...just for those who missed it

<nothing much n the box tonight>

Thank you for cheering us all up grin

FutTheShuckUp Wed 21-Nov-12 21:57:05

Pmsl sorry but this has cheered me up

squeakytoy Wed 21-Nov-12 21:57:07

I still have the page open on the pic.... I could take a screen shot...


Fakebook Wed 21-Nov-12 21:58:00

grin You ninkumpoop!

RichardSimmonsTankTop Wed 21-Nov-12 21:58:03

Seriously kudos for coming back. Don't feel foolish, we all make daft mistakes but usually we don't post about them on the internet.


do the pic again but in nude shoes and looking sad? :-) great thread, well done coming back!

pictish Wed 21-Nov-12 22:01:26

Aw bless you OP. grin

JollyJock Wed 21-Nov-12 22:01:31

Seriously, thank you for cheering me up. And for coming back smile

scrablet Wed 21-Nov-12 22:01:34

op flowers

openerofjars Wed 21-Nov-12 22:19:32

Oh, you are fab for coming back to facepalm, OP. grin

I have little moments of "The absolute fuckers! Oh no, wait... Oops, my mistake!" about five times a day, if that helps.

Goofymum Wed 21-Nov-12 22:26:08

Squeakytoy please do the screenshot. I need closure.

missymoomoomee Wed 21-Nov-12 22:28:54

Well done for coming back op, you are far braver than I am.

Thanks for cheering me right up sorry its because I'm laughing at your expense just a little bit

bedmonster Wed 21-Nov-12 22:30:54

PLEEEEEEEEEEEAASE screenshot it for me, this has literally made tears stream down my face grin x100!!!
I was all ready to be outraged and FURIOUS on your behalf though, so perhaps you could just put that pic back up for a minute so rubberneckers we can see? Pretty please?

NoraGainesborough Wed 21-Nov-12 22:32:19

I am ill in bed and this has cheered me up.

Hassled Wed 21-Nov-12 22:33:26

Oh I so wish I'd seen the photo but Seriouslyangry, you are a braver woman than I for coming back grin.

My (lovely) mad friend smashed her expensive glass bottle of foundation with a hammer on her tiled kitchen floor once in a desperate bid to get the rest of the foundation out. I pointed out the dangers of foundation mixed with glass, but she seemed to think this was a normal, reasonable thing to do.

Devora Wed 21-Nov-12 22:34:47

op we love you grin

BluelightsAndSirens Wed 21-Nov-12 22:35:13

OP you are fab for coming back.

Does anyone use the word fab in real life? doubts it

apostropheuse Wed 21-Nov-12 22:35:32

I didn't even see the picture, but the description was enough to make me giggle like an eejit! grin

I'm pretty sure we've all done or said something silly like that though!

...and if anybody tells you that you're skin's looking a bit leathery tell them them you're going for the natural look.

openerofjars Wed 21-Nov-12 22:37:15

Bluelights I do. And ace, brill and cool.

Seriouslyangry Wed 21-Nov-12 22:40:48

Well might as well since I went to the trouble of making it, at least it can give a few laughs. smile

StuntGirl Wed 21-Nov-12 22:42:53

Noooo the link isn't working for me!

Seriouslyangry Wed 21-Nov-12 22:43:02

Bah, trying again photo

Paribus Wed 21-Nov-12 22:43:16

Link doesn't work sad

apostropheuse Wed 21-Nov-12 22:44:13

Your link's not working seriouslywrinkly!

bedmonster Wed 21-Nov-12 22:45:46

thanks - the best bit is the caption - 50 mls of AIR!!!!! I can even sense the total OUTRAGEY RAGE!!! Well done OP you brave soul! And thanks for the giggle on a rainy wednesday night grin

apostropheuse Wed 21-Nov-12 22:45:50

ohhhh feck I see it now!

I think I'm going incontinent here such is my laughter grin

I needed a good laugh grin . Thanks OP, sounds like the sort of thing I'd do grin

missymoomoomee Wed 21-Nov-12 22:46:18

YAY thank you seriously you are my new MN hero. I love that you were so upset about it you took the time to put wording all over the photo too. grin thanks

Cortana Wed 21-Nov-12 22:47:27

Bless you for coming back and putting up another pic. Sounds like something we all do from time to time. wine

StuntGirl Wed 21-Nov-12 22:48:17

I have been usng a trial size Clinique recently, have been treating it like its liquid gold haha. Am amazed how long I've been able to make it last by being cheap using sparingly.

Oh well done op for taking it so well. I needed a laugh!

grin at the rant you included on the photo

AnnaFurLact1c Wed 21-Nov-12 22:54:53

classics surely?


BabylonPI Wed 21-Nov-12 22:56:01

Classic!!!! Well done for coming back OP!!!

Boysrstupid Wed 21-Nov-12 23:00:09

I am furious that I have just woken 4mo dd laughing at this thread.

Well done op - genuinely needed a good giggle.

grin op you have made me giggle! Well dome for coming back to facepalm!

maddening Wed 21-Nov-12 23:03:16

I feel your pain smile we got a tin of quality street but no round orange creams ( the menu said it was round too) so emailed a light hearted complaint only to later find that they were now oblong (menu not updated though) - but I didn't email back to let them know my error and got a £10 cheque in the post - never cashed it though as felt too guilty smile

Lougle Wed 21-Nov-12 23:05:22

Just fantastic grin

I literally picked the best day to do naff all sit on MN and feed a spurting DD. What with all the deleted pictures and frozen posts

SantasStrapOn Wed 21-Nov-12 23:40:15

I love you OP, and kudos for coming back. Please tell me you've already emailed the company, with the photo? Please, I'll die laughing.

This has got to be one of the best Mumsnet days ever for hilarious threads.

Seriouslyangry Thu 22-Nov-12 00:09:32

Thank God I didn't email the company, although I had a massive rant at DH when he got home (who is our sole income atm) and told him I was never buying that product again (he moaned at the expense last time I got it but I assured him it went a long way).
So while Im brave enough to admit my mistake here (anonymously of course), I don't think I can let DH know how foolish I am (especially as he was equally outraged), so have now put myself in a moisturiser pickle.
I can't help but laugh at it myself now though <throws hands up>, what can you do!

caramelwaffle Thu 22-Nov-12 00:15:00

grin Love it

Devora Thu 22-Nov-12 00:17:44

We won't tell dh, OP. Your secret's safe with us wink

StuntGirl Thu 22-Nov-12 00:17:53

Ooh oo - leave it a few months, then buy some more and if he queries it tell him they took your complaint so seriously they've started making sure bottles are fully filled up grin

cheekybaubles Thu 22-Nov-12 00:18:47

Oh you Dick grin

OP, you are fab smile

That kind of thing happens to me often I don't post about it though grin

What a great day of threads!

ChippingInLovesAutumn Thu 22-Nov-12 00:26:43

What brand is it? I want to make sure I don't buy it!!!!

ChippingInLovesAutumn Thu 22-Nov-12 00:27:12

not actually true, I have read the thread, I just wanted to make you feel better

ChippingInLovesAutumn Thu 22-Nov-12 00:27:57

Why did you name change to start the thread though?

I bet you are bloody glad you did now, but why originally - unless you are having us on of course??!!

MissBlennerhassett Thu 22-Nov-12 00:30:27

Desperately trying not to wake the baby with my guffaws, have teeth marks in my finger. Thank you OP, thank you!

Seriouslyangry Thu 22-Nov-12 00:41:50

It's just a permanent policy of mine ChippingInLovesAutumn, always ALWAYS name change before posting in AIBU, because you just never know which way it's going to go (well I don't anyway), and this thread is yet another reminder to me to maintain that policy <nods sagely to self>.

ChippingInLovesAutumn Thu 22-Nov-12 01:07:37


I bet anyone everyone on this thread could tell you a story of something utterly, utterly stupid they have done. Except me of course wink

mrskeithrichards Thu 22-Nov-12 01:18:27


Do not tell dh. Mine thinks I'm a dsi fixing master even though I simply bought a new one after hacking the other one to bits trying to fix it.

ComradeJing Thu 22-Nov-12 01:18:59

Oh we'll done op.

<giggles madly to self>

50mls of AIR
100 posts of pure JOY

Thank you

'50mls of AIR' might be my replacement phrase instead of 'my bike was stolen' for a crossed arms, cross face situation

DowagersHump Thu 22-Nov-12 06:32:33

OP - you're brilliant. Thank you smile

diddl Thu 22-Nov-12 09:07:53

Can´t see any picssad

I´ve never come across one of these dispensers-are they only used on expensive stuff?

grin brilliant.

helpyourself Thu 22-Nov-12 09:20:18

Fab ranting and recovery!


diddl Thu 22-Nov-12 16:15:39

Oh, thank you!

Never seen one before.

But I think I recognised the brand & will have a look!

MySweetPrince Thu 22-Nov-12 16:24:04

Seriously - I have just finished one of these exact moisturisers.if you snap the TOP off you can get a few more grams of product out.........{cheapskate emotion} wink

Blu Thu 22-Nov-12 16:34:50

If it ran out quickly interrogate your DH - he may have been using it to slather on his hands as if it were cheap Nivea.

I speak from experience, here.

Oh this has to go in classics surely?

missymoomoomee Thu 22-Nov-12 16:49:24

I have asked if it can be put into classics. Fingers crossed MNHQ agree. Its made me laugh so much.

cheesesarnie Thu 22-Nov-12 20:18:22

op i adore you.

you've cheered me up!

feelingdizzy Thu 22-Nov-12 20:26:19

Thank you,so much I have had the crappest day ever and you have really put a smile on my face.

Seriously well done for taking it with such good grace .

HoneyDragon Thu 22-Nov-12 20:28:43

Fab. I did not know the op had returned.

I flipped out at Sainsbos once and demanded to be present at the weighing of their cream cheese as mine was always under 250g. Which meant some other bastards were getting extra or they were running and elaborate cream cheese scam. I had the phone in my hand and was selecting caller options before dh went

"HD - it's 79 pence. What the you actually intend to achieve?"

Everlong Thu 22-Nov-12 20:38:14

Where was the cream?
Don't be mean, just explain to me please? smile

Lougle Thu 22-Nov-12 20:56:42

Everlong, the OP had used the cream, but didn't realise the shelf rises as you pump, so when she opened the tub, she saw that the tube was almost empty (it was) but thought that it hadn't been full in the first place and that they'd used a clever disguise

Everlong Thu 22-Nov-12 20:59:39

Thank you lougle smile

<high fives OP> fab wink

GreenEggsAndNichts Thu 22-Nov-12 21:12:50

HD My German husband would support your cream cheese campaign. He likes his rules and regulations and dammit it's 79p for 250grams of cream cheese, not 79p for 240grams of cream cheese.

(I knew that would be his reaction but I did just test him. He pursed his lips and twitched a bit at the very thought of it. grin )

Alliwantisaroomsomewhere Thu 22-Nov-12 21:15:35


DrinkFeckArseGirls Thu 22-Nov-12 21:17:52

Oh, OP... You made my evening. Put the photo up again, pretty please! grinsmile

Seriouslyangry Thu 22-Nov-12 21:43:57

The pic got reposted a few posts back.

Thank you StuntGirl for suggestion as DH will definitely hmm if I try to buy it again next time we go shopping now. Think I will try and blag my way out of that self embarrassment at least, although he didn't spot my mistake either! So at least we're well-matched <goes to fling self off cliff>.

Oh, a classic if ever I saw one - well done OP for coming back! grin - love the cream cheese story too!!

ZebraOwl Thu 22-Nov-12 22:13:03

This made me laugh so hard I have startled the kittens. And forgotten how that whole breathing thing works...

fuckwittery Thu 22-Nov-12 23:09:17

OP, go to Aldi and get their moisturiser. They have the same posh rising bottom thing and it's just as good as OoU (is it ulay or olay now, can't remember).

fuckwittery Thu 22-Nov-12 23:13:22

actually, just checked Aldi's website and most of the pots no longer have the rising thing, although this one still does
rising bottom shimmer day cream

but even without the rising bottom the Aldi pots of cream are great, they are 1.99 when they're about 6-7 quid for oil of olay equivalents and they have rave beauty magazine reviews

is there a better phrase to use than "rising bottom"? <goes to look up thread for inspiration>

mrskeithrichards Thu 22-Nov-12 23:16:01

Aldi creams are great, like really really great.

DowagersHump Thu 22-Nov-12 23:32:26

I think you're a designer. The way you laid out the type on your shocked and furious photo is exemplary grin

BegoniaBampot Thu 22-Nov-12 23:32:36

Why do I keep picturing Bupcakes for some reason - Bupcakes is that you?

RandallPinkFloyd Thu 22-Nov-12 23:44:57

Definitely classics for you op!

I could genuinely feel your rage grin

(Soz for the piss taking but kudos for taking it like a champ!)

Actual lols at HoneyDragon's H too.

SlightlySuperiorPeasant Fri 23-Nov-12 07:14:43

grin I've done the same thing but with a deodorant stick classy.

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