!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I renewed my claim. Was amazed to find that was entitled to tax credits based on last year's income (WTF? one full time worker, one part time, minimal childcare costs, is the govt mad?) Anyway, told them of drop on nursery costs from £150+ to £80pw. Have they changed it? Have they fuck. So I'm now on hold again whilst trying to answer emails at work and not be completely useless, have been on hold for 15 mins and counting, to tell them they are overpaying me! Why isn't there an online option to update your details? If they gave everyone a password and you could go in and change working hours, childcare etc, it would be no different to doing it on the phone and surely would cut down a lot of person hours answering phones.
Stupid damn system.
AIBU?
Stupid fucking tax credits
EricNorthmansmistress · 18/06/2010 10:15
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