Have decided to go onto Freesat from Sky, to cut our monthly bill.
Found their website (not connected to main Sky site) by googling.
Rang the number listed on there - it doesn't work, there's a recording saying call this number 2.
So I ring that one - that's no longer in service, call the main Sky number.
Options not available on the telephone menu for Freesat.
Get through to a helpful man who says 'oh they're on another number, let me put you through' - line goes dead.
Redial.
Get through to another helpful man who does manage to connect me.
Speak to somebody who doesn't sound too keen, but orders two Freesat cards for me - I have to ring one number when I get the cards to activate them, then ring another number to cancel our current service.
One of the telephone numbers he gives me is the first number I rang this morning, that doesn't work - when I query this with him, he says 'oh, you have to press option 2 twice' (there's no menu, it's a secret option apparently).
AIBU in thinking they're making this really awkward, so I don't have to continue giving them 30 quid a month forever and forever?!!!!
Please or to access all these features
Please
or
to access all these features
AIBU?
to think that Sky don't really WANT people to go onto Freesat???!!!
9 replies
GBR · 24/06/2009 10:28
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